Cost of Brex services

Brex does not charge any transaction fees when sending domestic wires, international wires, ACHs, or checks via your Brex business account. While there are not any Brex-issued fees for domestic or international wires, third-party banks may also charge fees to cover their costs, should the wire be routed through them en route to its final destination. Additionally, the recipient's bank may charge the recipient a fee to process an international or domestic wire. Money market funds may bear fees and expenses. For more details, please refer to our rates & fees schedule. There are no per-wire or per-transaction fees for local currency wires, though international wire transfers in a currency other than US dollars will be performed with the foreign exchange rate chosen by Brex. For details, please see your Brex business account customer agreement.

By default, you won’t be charged additional fees for domestic card transactions. International card transactions will be billed at the exchange rate selected by Brex. We adjust our exchange rates daily, including based on the wholesale rate available to Brex through Mastercard.

Brex plan usage is billed in one of two ways. We’ll either use arrears with net 30 terms, which means the bill is for the previous month’s usage with payment due 30 days after the invoice date, or you’ll be billed upfront. You can reference your contract for more information.

Note that Brex corporate card statements are billed separately and collected automatically via the ACH details you have on file. Expense management software is billed separately.

Recurring charges are the amounts agreed upon in your Brex contract and will be consistent month to month. These charges appear as Users.

Overages are priced based on the terms of your specific contract.

Overage charges are for any provisioned user use that exceeds the committed amount. For example, suppose the contract amount was for 50 users, but you had 75 users in the month. In that case, two lines would appear: 50 users (these are the recurring commitment) listed as Users, and the incremental 25 users listed as Users - Overages.

As an admin, you can view your upcoming Brex bill by going to Company settings > Billing. Card statements are available in a separate dashboard.

In Outstanding invoice, you’ll see outstanding payments, billing period, total invoice amount, due date, payment status, payment method, and billing email.

If you want more information on a specific bill, click View payment details beside it. You can also download an invoice by clicking Download invoice at the top right.

You’ll find details on how your account is being used in Current usage, including the total number of billed domestic and international users on your account. If you have Brex travel enabled, then you’ll be able to view the total number of trips booked this month and also for the year.

Your past paid invoices are located at the bottom of the page, where you can click to view details in full. If you’re paying for your Brex plan by sending Brex payments via wire/ACH, you can also find remittance instructions here.

Brex accepts both ACH and wire payments for software. Routing and account numbers for payments can be found on each invoice. Please include your invoice number in the memo line to allow for quick application of payments to invoices. Autopay is a payment method for subscriptions in which we initiate an ACH debit from your primary account. For all enrolled customers, outstanding payments will be initiated on the enrollment date, and for future invoices, payment will be initiated on the invoice’s due date. You can set your company up for successful software payments by following these tips:

1. Set the correct account as primary: The account that payments will be pulled from should be set as the primary account in your Brex settings.
2. Ensure sufficient funds: Your primary account should have enough funds in it to cover the total amount of your invoice.
3. Allowlist Brex account for ACH debits: The Brex account should be allowlisted for ACH debits in your bank settings, allowing Brex to pull payments directly from your account.
4. Use the same primary funding source: Use the same primary funding source to pay for your software usage as you use to pay your Brex card statements.

Setting up a primary funding source for autopay

An account or card admin chooses an account—either a Brex business account or an external bank account—to use for their software invoices. If you choose an external bank account, we'll deposit and withdraw $.01 for validation. It's critical that Brex is validated by an active bank account with sufficient funds. Important: This is the same account that is used for card payments during account setup for any account making monthly payment.

Add a new autopay account

After your initial account setup, you can add a new external bank account with the intent of using it to make automatic payments to Brex. This can be done by an account or card admin by following the steps below. Step 1: To avoid any service interruptions, confirm with your bank that Brex is allowlisted for ACH payments with these details:

• Organization name: Brex Inc
• Organization ID: 8195391000

Step 2: In your dashboard, click your name at the top right and go to Company settings > Bank connections. Step 3: Click Add external account and follow the instructions to sync your bank account via Plaid. Step 4: Once connected, go to Accounts > Credit > (if applicable, choose an entity) > Payments. Step 5: Click Manage payments and select your newly-connected bank account to act as your autopay account.

Changing autopay preferences (opting in or out)

Changes to autopay preferences can be made at any time by sending a request to our accounts receivable team. Step 1: Send an email to ar@brex.com expressing your interest in opting in or out of autopay for your software invoices. Step 2: We’ll respond to confirm your request and provide further instructions.If you have any other questions, ar@brex.com is always available to help.

Troubleshooting autopay failures

You can set your company up for successful software payments by following these tips:

• Set the correct account as primary: The account that payments will be pulled from should be set as the primary account in your Brex settings.
• Ensure sufficient funds: Your primary account should have enough funds in it to cover the total amount of your invoice.
• Allowlist Brex account for ACH debits: The Brex account should be allowlisted for ACH debits in your bank settings, allowing Brex to pull payments directly from your account. For more information, please reference this help article.

For the 2024 tax year and going forward, Brex is obligated to collect and remit sales tax for applicable products. The US sales tax is applicable to all invoiced charges for software-as-a-service (SaaS) products, including implementation. If you use cloud-based software, you may be subject to pay additional sales or use tax. The details can be found in the respective state’s tax authority portal.

Note: If you have questions about the US sales tax collection, refunds, or exemptions, please contact your Brex representative or our finance support team at tax@brex.com.

The US sales tax is applied to all taxable orders where valid exemption documentation has not been made available to Brex.

If you have valid exemption documentation covering the period of purchase, please contact ar@brex.com within 30 days of payment for a refund. To obtain a refund outside of the 30-day window, please contact your local state tax authority or amend your sales tax return directly with your local revenue authorities.