Paying your Brex statement

OverviewHow payments workEnsure a successful paymentCurrent statement due dateManage your autopay accountUpdate statement payment due dateMake a one-time early paymentView statement payment statusAutomate early paymentsTroubleshooting

This article refers to a feature that might not be available in your current Brex plan. If you'd like to learn more about this feature and how to unlock additional capabilities in Brex's upgraded plans, please have your account or card admin reach out to Brex Support by clicking on Support in your dashboard.

Overview

Your statement period is the amount of time that elapses before your Brex statement is due. The exact length of your statement period depends on your account type, but is generally either one month for the Brex card with monthly payments, or one business day for the Brex card with daily payments. When your payment is due, we’ll automatically pull a payment to settle your balance from your pre-designated funding source. If you use your Brex business account as a funding source, the payment will be taken instantly. If you use an external bank account as a funding source, the payment will be pulled via ACH and will take approximately 3-5 business days to clear. Following a successful payment, your account’s used balance will return to zero — meaning you have the entirety of your limit to spend until your next statement is due.

How payments work

We’ll automatically initiate payment for your statement balance on the last day of your statement period. The amount due will include all transactions that have cleared within the current statement period. Transactions that are still pending on the last day of your statement period will be due at the end of the next statement period. If you’re on a daily payment cycle, pending card balances are deducted from your Brex business account and any cleared transactions are due the next day. The payment will reflect as a Card collection within your Brex business account history. If you are on a monthly payment cycle, any cleared transactions within your statement period will be collected from your autopay account on the last business day of your statement period.

Ensure a successful payment

It's important that the payment is successful so that your credit limit isn’t affected. Below are a few tips on how to plan for your upcoming payment(s).

  • Check your estimated upcoming payments in your Brex dashboard, under Accounts > Credit > Pending activity > Estimated upcoming payments. Amounts are estimated based on your company’s spending in current and previous billing periods and will change if any new charges are made before the payment date.
  • Look for an email from Brex a few days before your next scheduled payment with the current balance and the autopay account that funds will be pulled from.
  • Confirm that we'll be initiating payment from the correct autopay bank account by checking Accounts > Credit > > Payment account.
  • Make sure your autopay account balance is sufficient to cover the automatic withdrawal, and if necessary, transfer funds into your autopay bank account.
  • Confirm with your bank that Brex is authorized for ACH payments.

Current statement due date

If you’re making daily payments to Brex, you can expect your payment to occur every evening. However, if you make monthly payments to Brex, your specific due date can vary depending on when you created your account. You can find this date by clicking on Accounts > Credit, and referencing the date under Next auto payment. The funds will leave your bank account 2-5 business days after your due date. Your Brex account balance may be adjusted once the ACH payment has been initiated in accordance with our policies. In some cases, your balance may not adjust until the confirmation of the successful ACH payment. Most customers receive some or all of their credit limit back instantly, without waiting for their statement payment to settle. You can initiate multiple in-flight payments and we’ll do our best to grant early credit for all of them, depending on a variety of factors.

Manage your autopay account

To set up and manage your autopay account, refer to this help center article.

Update statement payment due date

While the due date of your statement cannot be delayed or canceled, customers making monthly payments can update the due date that their statement payment recurs on by reaching out to Brex Support.

Please note that autopay for Brex card statements cannot be turned off.

Make a one-time early payment

While we will automatically initiate a payment on your statement due date, if you have a Brex card with monthly payments you can make an early payment to help clear out your used balance. This can be done as follows:

For Essentials Essentials

Step 1: Either go to Accounts > Move money > Make a payment to Brex or Credit > Make a payment. Step 2: Click Credit or reimbursement payment and initiate a payment towards your account balance. Manual payments don’t need to cover the entirety of your unpaid balance. Step 3: Click Review payment and confirm the payment’s amount, funding account, and the expected date by which your card balance will update. Step 4: Click Submit payment. Your payment should clear immediately if withdrawn from a Brex business account, or within 3-5 business days if withdrawn from an external bank account.

For Premium, Enterprise, and Smart card Premium Enterprise Smart card

Step 1: Either go to Accounts > Move money > Make a payment to Brex or Credit > Make a payment. Step 2: Click Credit or reimbursement payment and initiate a payment towards your account balance. Manual payments don’t need to cover the entirety of your unpaid balance. Step 3: Click Review payment and confirm the payment’s amount, funding account, and the expected date by which your card balance will update. Step 4: Click Submit payment. Your payment should clear immediately if withdrawn from a Brex business account, or within 3-5 business days if withdrawn from an external bank account. If some of your entities are local, they’ll need to make manual payments in order to settle their Brex card balance. This is done by signing into the external bank account you’ll be using and making an outbound payment to Brex. You can find the specific instructions to enter into your external bank’s platform by following these steps: Step 1: In your dashboard, go to Accounts > Credit and click the local entity that needs to make payment. Step 2: Click Pay now or Manual payment instructions and, in the details window that opens, you’ll find your instructions under Payment instructions. Step 3: (Optional) Enable early autopay to initiate an automatic payment when your used spend reaches a certain threshold.

View statement payment status

If you use an external bank account to fund your payments, it can take 3-5 business days to clear. You can keep an eye on the status of both automatic payments at the end of your statement period or manual early payments in your dashboard in Accounts > Credit > View bill > Payments.

Automate early payments

Users that have our Brex card with monthly payments can automate early payments to occur when your used spend reaches a certain threshold. You can specify a certain percentage of your account limit which, once hit, will trigger an early payment to be made. This helps keep your used spend to a minimum, so you and your team will always have room in your credit limit for necessary purchases.

Note: If you have multiple billable entities, you will not be eligible for early payments. You can manage your limit utilization by setting up triggers as follows: Step 1: In your dashboard, go to Accounts > Credit. Step 2: Click Manage limit Step 3: From the dropdown under Early Autopay, choose your payment account, and specify your utilization percentage (the amount that, when reached, will trigger an early payment).

Step 4: Click Save if using a custom percentage. Note: Early payments won’t affect your autopay settings. Any currently processing one-time payments will still go through. Step 5: Look over the early payment setup and click Confirm.

Enable early payments

Step 1: In your dashboard, go to Accounts > Credit. Step 2: Click Make payment and select Set up early payments. Step 3: From the dropdown, choose your payment account and use the slider below to specify your utilization percentage (the amount that will trigger an early payment). Click Next. Note: Early payments won’t affect your autopay settings. Any currently processing one-time payments will still go through. Step 4: Look over the early payment setup and click Confirm. You’ve now set up parameters to manage your credit utilization. You can view your account’s current early payment settings by going to Make payment > Manage early payments. You can also view past or upcoming payments triggered by the rule on the Credit page.

Modify early payments

Step 1: In your dashboard, go to Accounts > Credit. Step 2: Click Make payment and select Manage early payments. Step 3: From the dropdown, choose your payment account, and use the slider below to specify your utilization percentage (the amount that will trigger an early payment). Click Next. Note: Any early payments that are currently scheduled or processing won’t be affected. Step 4: Look over the early payment setup and click Confirm. You can view your account’s current early payment settings by going to Make payment > Manage early payments. You can also view past or upcoming payments triggered by the rule on the Credit page.

Disable early payments

Step 1: In your dashboard, go to Accounts > Credit. Step 2: Click Make payment and select Manage early payments. Step 3: Click Disable Payment Rule. Note: While proceeding will disable early payments, it won’t affect any currently scheduled or processing one-time payments. Step 4: Click Confirm to disable early payments. You can view your account’s current settings by going to Make payment > Manage early payments. You can also view past or upcoming payments triggered by the rule on the Credit page.

Cancel a scheduled autopay payment

Step 1: In your dashboard, go to Accounts > Credit. Step 2: Look for the scheduled payment banner on the page and select Update Autopay. Step 3: In the Scheduled early payment section, select Cancel payment. Step 4: You should see a confirmation message indicating the early payment was successfully cancelled.

Troubleshooting

Failed payments

Payments can fail for a variety of reasons. Please read over some of the most common ones below to find a solution. Once you identify the reason for the failed payment and try the suggested solution, you'll need to reinitiate the payment. Your credit limit will be updated once the payment has cleared successfully.

  • Not authorized
    • This occurs when Brex is restricted by a bank account. You can reach out to your financial institution and have them allow Brex to pull funds accordingly.
  • Insufficient funds
    • This occurs when the payment amount is greater than the aggregate cash balance in the bank account that payment is being pulled from. Please ensure that the funds in your autopay account are equivalent to or greater than the payment amount.
  • Account not found
    • This occurs when a routing number matches the bank but the account number is incorrect for the financial institution. Please update your bank information in your dashboard to make sure the details are correct.
  • Account closed
    • The bank account was closed and no account in that financial institution can be utilized anymore. You’ll want to update your autopay account to one that is active.
  • Unknown error
    • This occurs when Brex receives payment failure messages with unknown reasons. You can reach out to Brex Suppor for further help.
Spend amount vs. statement payment

If you are grandfathered into the Brex card with a net 60-day statement, your payment amount may not match your spending total from 60 days prior. This is an expected occurrence due to the unique nature of your net 60-day statement terms. This discrepancy will occur when you receive a credit within the statement period. When your account is credited due to rewards, payments, or refunds, we'll credit that amount to your balance immediately in your favor. This crediting entry, however, will be contained in a statement that is due 60 days from the date of the credit. This may cause your automated payment on the statement due date to be greater than the spend amount in the corresponding statement period. Here's an illustrative example:

  • You spend $100 on Day 1.
  • You get a refund for $50 and spend $200 on Day 10.
  • Autopay draws $50 on day 61 ($100 spend minus immediate $50 refund. Spend total for the statement period is $100).
  • Autopay draws $200 on day 70 (spend total for statement period is $150 since it includes the $50 refund that was already credited).

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