Paying your Brex statement

Step 1: Go to Accounts > External accounts > Add an external account. Step 2: Follow the prompts to enter your online banking credentials. Step 3: Choose whether you want to verify and securely save your phone number through Plaid’s system. Some institutions may use a phone number for verification purposes instead of your login credentials. Step 4: Once connected, go to Accounts > Credit > (if applicable, choose an entity). Step 5: Click Manage payments and select your newly-connected bank account to act as your autopay account.

Step 1: Go to Accounts > Credit > (if applicable, choose an entity). Step 2: Click Edit billing settings.

Step 1: Go to Accounts and click Move money > Make a payment to Brex. Step 2: Click Credit or reimbursement payment and initiate a payment towards your account balance. Manual payments don’t need to cover the entirety of your unpaid balance. Step 3: Click Review payment and confirm the payment’s amount, funding account, and the expected date by which your card balance will update. Step 4: Click Submit payment. Your payment should clear immediately if withdrawn from a Brex business account, or within 3-5 business days if withdrawn from an external bank account.

Step 1: Go to Accounts and click Move money > Make a credit payment. Step 2: Click Credit or reimbursement payment and initiate a payment towards your account balance. Manual payments don’t need to cover the entirety of your unpaid balance. Step 3: Click Review payment and confirm the payment’s amount, funding account, and the expected date by which your card balance will update. Step 4: Click Submit payment. Your payment should clear immediately if withdrawn from a Brex business account, or within 3-5 business days if withdrawn from an external bank account. If some of your entities are local, they’ll need to make manual payments in order to settle their Brex card balance. This is done by signing into the external bank account you’ll be using and making an outbound payment to Brex. You can find the specific instructions to enter into your external bank’s platform by following these steps: Step 1: In your dashboard, go to Accounts > Credit and click the local entity that needs to make payment. Step 2: Click Pay now or Manual payment instructions and, in the details window that opens, you’ll find your instructions under Payment instructions.

Step 1: In your dashboard, go to Accounts > Credit. Step 2: Click Make payment and select Set up early payments. Step 3: From the dropdown, choose your payment account and use the slider below to specify your utilization percentage (the amount that will trigger an early payment). Click Next. Note: Early payments won’t affect your autopay settings. Any currently processing one-time payments will still go through. Step 4: Look over the early payment setup and click Confirm. You’ve now set up parameters to manage your credit utilization. You can view your account’s current early payment settings by going to Make payment > Manage early payments. You can also view past or upcoming payments triggered by the rule on the Credit page.

Step 1: In your dashboard, go to Accounts > Credit. Step 2: Click Make payment and select Manage early payments. Step 3: From the dropdown, choose your payment account, and use the slider below to specify your utilization percentage (the amount that will trigger an early payment). Click Next. Note: Any early payments that are currently scheduled or processing won’t be affected. Step 4: Look over the early payment setup and click Confirm. You can view your account’s current early payment settings by going to Make payment > Manage early payments. You can also view past or upcoming payments triggered by the rule on the Credit page.

Step 1: In your dashboard, go to Accounts > Credit. Step 2: Click Make payment and select Manage early payments. Step 3: Click Disable Payment Rule. Note: While proceeding will disable early payments, it won’t affect any currently scheduled or processing one-time payments. Step 4: Click Confirm to disable early payments. You can view your account’s current settings by going to Make payment > Manage early payments. You can also view past or upcoming payments triggered by the rule on the Credit page.

Payments can fail for a variety of reasons. Please read over some of the most common ones below to find a solution. Once you identify the reason for the failed payment and try the suggested solution, you'll need to reinitiate the payment. Your credit limit will be updated once the payment has cleared successfully.

• Not authorized
  • This occurs when Brex is restricted by a bank account. You can reach out to your financial institution and have them allow Brex to pull funds accordingly.
• Insufficient funds
  • This occurs when the payment amount is greater than the aggregate cash balance in the bank account that payment is being pulled from. Please ensure that the funds in your autopay account are equivalent to or greater than the payment amount.
• Account not found
  • This occurs when a routing number matches the bank but the account number is incorrect for the financial institution. Please update your bank information in your dashboard to make sure the details are correct.
• Account closed
  • The bank account was closed and no account in that financial institution can be utilized anymore. You’ll want to update your autopay account to one that is active.
• Unknown error
  • This occurs when Brex receives payment failure messages with unknown reasons. You can reach out to Brex Suppor for further help.

If you are grandfathered into the Brex card with a net 60-day statement, your payment amount may not match your spending total from 60 days prior. This is an expected occurrence due to the unique nature of your net 60-day statement terms. This discrepancy will occur when you receive a credit within the statement period. When your account is credited due to rewards, payments, or refunds, we'll credit that amount to your balance immediately in your favor. This crediting entry, however, will be contained in a statement that is due 60 days from the date of the credit. This may cause your automated payment on the statement due date to be greater than the spend amount in the corresponding statement period. Here's an illustrative example:

• You spend $100 on Day 1.
• You get a refund for $50 and spend $200 on Day 10.
• Autopay draws $50 on day 61 ($100 spend minus immediate $50 refund. Spend total for the statement period is $100).
• Autopay draws $200 on day 70 (spend total for statement period is $150 since it includes the $50 refund that was already credited).