# Brex Payments LLC Licenses Brex Payments LLC Licenses and Brex Legal State Disclosures **URL Source:** https://www.brex.com/legal/state-disclosures --- Please note: Certain services offered by Brex LLC may be provided by Brex Payments LLC (NMLS #2035354). Brex Payments LLC is a licensed money transmitter and a wholly owned subsidiary of Brex LLC, and both are Capital One, N.A. companies. For customer service, you may reach us at [brex.com/support](https://www.brex.com/support) or (833) 228-2044. **_Brex Payments LLC Licenses_** State: Alabama Regulatory agency: Alabama Securities Commission State: Alaska Regulatory agency: Alaska Department of Commerce, Community, and Economic Development Division of Banking and Securities State: Arizona Regulatory agency: Arizona Department of Financial Institutions State: Arkansas Regulatory agency: Arkansas Securities Department State: Colorado - DOB Regulatory agency: Colorado Office of the State Banking Commissioner, Department of Regulatory Agencies, Division of Banking State: Connecticut Regulatory agency: Connecticut Department of Banking State: District of Columbia Regulatory agency: District of Columbia Department of Insurance, Securities & Banking State: Florida Regulatory agency: Florida Office of Financial Regulation State: Georgia Regulatory agency: Georgia Department of Banking and Finance Territory: Guam Regulatory agency: Guam Department of Revenue and Taxation State: Hawaii Regulatory agency: Hawaii Division of Financial Institutions State: Idaho Regulatory agency: Idaho Securities Bureau, Department of Finance State: Illinois Regulatory agency: Illinois Department of Financial and Professional Regulation _State: Indiana_ _Regulatory agency: Indiana Department of Financial Institutions_ State: Iowa Regulatory agency: Iowa Division of Banking State: Kansas Regulatory agency: Kansas Office of State Bank Commissioner State: Kentucky Regulatory agency: Kentucky Department of Financial Institution State: Louisiana Regulatory agency: Louisiana Officer of Financial Institutions State: Maine Regulatory agency: Maine Department of Professional and Financial Regulation, Bureau of Consumer Credit Protection State: Maryland Regulatory agency: Maryland Department of Labor, Office of Financial Regulation State: Michigan Regulatory agency: Michigan Department of Insurance and Financial Services State: Minnesota Regulatory agency: Minnesota Commerce Department State: Missouri Regulatory agency: Missouri Division of Finance State: Nebraska Regulatory agency: Nebraska Department of Banking and Finance State: Nevada Regulatory agency: Nevada Department of Business and Industry State: New Hampshire Regulatory agency: New Hampshire Banking Department State: New Jersey Regulatory agency: New Jersey Department of Banking & Insurance State: New Mexico Regulatory agency: New Mexico State Financial Institutions Division State: North Dakota Regulatory agency: North Dakota Department of Financial Institutions State: Ohio Regulatory agency: Ohio Department of Commerce: Division of Financial Institutions State: Oklahoma Regulatory agency: Oklahoma State Banking Department State: Oregon Regulatory agency: Oregon Department of Consumer and Business, Division of Financial Regulation State: Pennsylvania Regulatory agency: Pennsylvania Department of Banking and Securities Territory: Puerto Rico Regulatory agency: Puerto Rico Office of the Commissioner of Financial Institutions State: Rhode Island Regulatory agency: Rhode Island Department of Business Regulation State: South Carolina Regulatory agency: South Carolina Office of Attorney General, Money Service Division State: South Dakota Regulatory agency: South Dakota Department of Labor & Regulation, Division of Banking State: Tennessee Regulatory agency: Tennessee Department of Financial Institutions State: Texas Regulatory agency: Texas Department of Banking State: Utah Regulatory agency: Utah Department of Financial Institutions Territory: U.S. Virgin Islands Regulatory agency: Government of the Virgin Islands of the United States, Office of the Lieutenant Governor, Division of Banking and Insurance State: Vermont Regulatory agency: Vermont Department of Financial Regulation State: Washington Regulatory agency: Washington Department of Financial Institutions State: West Virginia Regulatory agency: West Virginia Division of Financial Institutions _State Disclosures _ Alaska **For Alaska Residents Only:** If your issue is unresolved by Brex Payments LLC at: (833) 228-2044, please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here: [https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf](https://www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf) Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807 If you are an Alaska resident with questions regarding formal complaints, please email us at [dbs.licensing@alaska.gov](mailto:dbs.licensing@alaska.gov) or call (907) 465-2521. Arizona If you have a complaint, please contact Brex Payments LLC at (833) 228-2044. If you still have an unresolved complaint regarding Brex Payments LLC money transmission activity, you may mail, email, or fax written complaints to the: Arizona Department of Financial Institutions, Consumer Affairs Division 100 N. 15th Street, Suite 261 Phoenix, AZ 85007 E-mail: financial.consumers@difi.az.gov Facsimile: 602-381-1225 AZ e-Licensing Portal for filing a complaint AZDFI Consumer Complaint Portal: [https://consumer-complaint.azag.gov/PublicComplaint/begin.aspx](https://consumer-complaint.azag.gov/PublicComplaint/begin.aspx) Arkansas If you have a complaint, please contact Brex Payments LLC at (833) 228-2044. If you still have an unresolved complaint regarding Brex Payments LLC money transmission activity, you may file the completed [complaint form](http://www.securities.arkansas.gov/!userfiles/ComplaintForm-english%20May%202020(3).pdf) by e-mailing to ASDInfo@arkansas.gov or by mailing at: 1 COMMERCE WAY, SUITE 402 LITTLE ROCK, ARKANSAS 72202 TELEPHONE: (501) 324-9260 FACSIMILE: (501) 324-9268 [https://securities.arkansas.gov/file-a-complaint-2/?ld=NSGoogle](https://securities.arkansas.gov/file-a-complaint-2/?ld=NSGoogle) Important Notice from AR Securities Department about Consumer Complaint _[… Initial complaints should be made in writing directly to the entity or individual with whom you have experienced the problem. It is a good idea to indicate on your complaint letter that you are sending a copy to the Arkansas Securities Department. If your problem is not resolved timely by the entity or individual, you are encouraged to complete a Complaint Form and send it to the Department….]_ Colorado Colorado Division of Banking If you have a complaint, please contact Brex Payments LLC at (833) 228-2044. If you still have an unresolved complaint regarding Brex Payments LLC money transmission activity, you may file it by contacting the Colorado Division of Banking. All consumer complaints filed with the Colorado Division of Banking must be submitted in writing. [Complaint Form (PDF)](https://banking.colorado.gov/sites/banking/files/documents/OP_Complaint_Form_English_10.2024_AccO.pdf) Send the complaint and supporting documentation by regular mail, facsimile, or electronic mail (e-mail) to the Colorado Division of Banking. NOTE: If filing electronically, scan and/or save the completed complaint form with related attachments to a PDF file, a Word doc, or Zip file, and attach to your E-mail. **Colorado Division of Banking** 1560 Broadway, Suite 975, Denver, CO 80202 Phone: 303-894-7575 Fax: 303-894-7570 E-mail: DORA_BankingWebsite@state.co.us Customer Notice (MO7): [https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:3b551752-a49c-39f6-9644-4f102bcb2e43](https://acrobat.adobe.com/link/track?uri=urn:aaid:scds:US:3b551752-a49c-39f6-9644-4f102bcb2e43) District of Columbia If you have a complaint, please contact Brex Payments LLC at (833) 228-2044. If you still have an unresolved complaint regarding Brex Payments LLC money transmission activity, you may file it by contacting the Department at: **District of Columbia Department of Insurance, Securities and Banking** 1050 First St., NE, Suite 801 Washington, DC 20002 Phone: (202) 727-8000 Fax: (202) 354-1085 E-mail: disbcomplaints@dc.gov [Consumer Complaint Form Mail-in Version](https://disb.dc.gov/sites/default/files/dc/sites/disb/publication/attachments/DISB%20Consumer%20Complaints_final%20fillable.pdf) Florida Florida Office of Financial Regulation Brex Payments LLC is licensed and regulated as a money transmitter, license number #FT230000336, by the Florida Office of Financial Regulation. If you have a complaint, please contact Brex Payments LLC at (833) 228-2044. If you still have an unresolved complaint regarding Brex Payments LLC money transmission activity, you may file it by contacting the Florida Office of Financial Regulation at: Online: [https://www.flofr.com/sitepages/FileAComplaint.htm](https://www.flofr.com/sitepages/FileAComplaint.htm). In order to file your complaint, you will need to register electronically through [Online Services](https://www.flofr.com/sitepages/WelcomeToOnlineServices.htm). A valid email address is required. NOTE: Consumers are encouraged to file their complaints online. If you are unable to file online, please download and mail a completed paper form. Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to the Office. Instead, contact this office by phone or in writing. Communications with this office, regardless of the form or means of transmission, are subject to disclosure under Florida's public records law. [Download Consumer Complaint Form](https://flofr.gov/docs/default-source/documents/consumer-complaint-form.pdf?sfvrsn=d89fecc_1) Florida Office of Financial Regulation - Consumer Finance 200 E. Gaines Street, Tallahassee, FL 32399-0376 850-487-9687 If you have a question or complaint, please contact the consumer assistance division of Brex Payments LLC at (833) 228-2044. Florida residents may contact the Florida Office of Financial Regulation with any unresolved questions or complaints about Brex Payments LLC at 200 E. Gaines Street, Tallahassee, FL 32399-0376, telephone number: (800) 848-3792 (toll free). Georgia Licensed by The Georgia Department of Banking and Finance. (Lic. # 2035354/ NMLS# 2035354). The Georgia Department of Banking and Finance - Consumer Resources: File a Complaint. We do not intervene in disputes between consumers and financial service providers, but we do use complaint information in the regulatory process. To file a complaint with the regulators, you may securely do so with the Consumer Financial Protection Bureau, an agency of the federal government, at [http://www.consumerfinance.gov/complaint/](http://www.consumerfinance.gov/complaint/) (links off-site) or by telephone at (855) 411-2372. Illinois Illinois Division of Banking If you have a complaint, please contact Brex Payments LLC at (833) 228-2044 and 650 S. 500 W., Suite 300, Salt Lake City, UT, 84101. If you still have an unresolved complaint regarding Brex Payments LLC money transmission activity, you may file it by contacting the Illinois Division of Banking at: **Illinois Department of Financial and Professional Regulation** 320 West Washington Street, 3rd Floor Springfield, IL 62786 Online: [https://idfpr.illinois.gov](https://idfpr.illinois.gov) Complaint Intake Unit: 1-312-814-6910 Toll-Free Number: 1-888-473-4858 TTY/TDD Line: 1 -866-325-4949 Division of Financial Institutions Fill In and Print Complaint Form for Currency Exchange and Title Insurance [https://idfpr.illinois.gov/content/dam/soi/en/web/idfpr/eds/docs/il486-1717.pdf](https://idfpr.illinois.gov/content/dam/soi/en/web/idfpr/eds/docs/il486-1717.pdf) Kansas If you have a complaint, please contact Brex Payments LLC at (833) 228-2044. If you still have an unresolved complaint regarding Brex Payments LLC money transmission activity, you may file it by contacting the Consumer Affairs Department. Complete consumer assistance PDF form: [https://osbckansas.gov/consumer-complaint-form/](https://osbckansas.gov/consumer-complaint-form/) - Attach copies of documents related to your concerns, such as contracts, monthly statements, receipts and correspondence with the company. DO NOT SEND ORIGINAL DOCUMENTS AS THEY WILL NOT BE RETURNED. Mail or fax the completed consumer assistance form and attachments to: Kansas Office of the State Bank Commissioner Attn: Consumer Affairs Department 700 SW Jackson St, Suite 300 Topeka, KS 66603 Telephone: (785) 296-2266 Toll free telephone: (877) 387-6037 Fax: (785) 296-6037 Email: complaints@osbckansas.org File a Complaint/Consumer Assistance: [https://osbckansas.gov/consumer-complaint-form/](https://osbckansas.gov/consumer-complaint-form/) Louisiana If you have a complaint, please contact Brex Payments LLC & (833) 228-2044. If you still have an unresolved complaint regarding Brex Payments LLC money transmission activity, you may file it online with the Office of Financial Institutions at [http://www.ofi.state.la.us/](http://www.ofi.state.la.us/) **Virtual Currency Disclosure** Please note the license issued to Brex Payments LLC by the Louisiana Office of Financial Institutions does not cover the exchange or transmission of virtual currency. Maryland Maryland Department of Labor, Office of Financial Regulation The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Brex Payments LLC, License Number 12-2035354, NMLS # 2035354 at: 1100 N. Eutaw St., Suite 611, Baltimore, MD 21201 or Toll Free 1-888-787-0136. See [www.nmlsconsumeraccess.org](https://nmlsconsumeraccess.org/) for licensing information. Minnesota To make a complaint, please make a call contacting the following: **Minnesota Department of Commerce** 85 7th Place East, Suite 208 Saint Paul, MN 55101 (Local) 651-539-1500 (Complaints) 651-539-1600 North Dakota If your account has a North Dakota mailing address, we will not share personal information we collect about you with non-affiliates unless the law allows, or you provide authorization. Written authorizations from North Dakota consumers may be delivered to us at the email or mailing address below and must contain your name, address, signature and your consent. You may revoke your consent at any time by calling us at (833) 228-2044, or by writing or emailing us at the addresses below: Brex Payments LLC, 650 S. 500 W., Suite 300, Salt Lake City, UT, 84101, or [support@brex.com](mailto:support@brex.com). Online: [https://www.nd.gov/dfi/file-complaint](https://www.nd.gov/dfi/file-complaint) Telephone Number: 701-328-9933 In Person or U.S. Mail: North Dakota Department of Financial Institutions 1200 Memorial Highway Bismark, ND 58504 South Dakota South Dakota customers can contact the division with questions or complaints about the licensee's money transmission services. South Dakota Division of Banking (605) 773-3421 Tennessee Brex Payments LLC is licensed by the Tennessee Department of Financial Institutions as a money transmitter. **Virtual Currency Disclosure** The Tennessee Department of Financial Institutions does not regulate virtual currency. Please note that this license and the required surety bond do not cover the transmission of virtual currency. The Tennessee Department of Financial Institutions does not regulate virtual currency. Tennessee’s Money Transmitter License and the required surety bond do not cover the transmission of virtual currency. However, any company that offers to exchange, administer, or maintain virtual currencies for sovereign currency may be subject to state regulation and licensing as well as federal regulation. To verify a licensed Tennessee Money Transmitter, please click [HERE](https://vo.cloud.commerce.tn.gov/datamart/selSearchType.do) or visit the NMLS Consumer Access website [HERE](https://www.nmlsconsumeraccess.org/Home.aspx/MainSearch). Texas Texas Residents If you have a complaint, first contact Brex Payments LLC (NMLS # 2035354 ) at (833) 228-2044 and 650 S. 500 W., Suite 300, Salt Lake City, UT, 84101 for support. f you still have an unresolved complaint regarding Brex Payments LLC’s money transmission activity, please direct your complaint to: Texas Department of Banking 2601 North Lamar Boulevard Austin, Texas 78705 Toll Free: 1-877-276-5554 Website: [http://www.dob.texas.gov/](http://www.dob.texas.gov/) [https://www.dob.texas.gov/money-services-businesses/how-file-complaint](https://www.dob.texas.gov/money-services-businesses/how-file-complaint ) Utah Virtual Currency Disclosure Brex Payments LLC is licensed by the Utah Department of Financial Institutions as a money transmitter. At this time, the Utah Department of Financial Institutions does not license or regulate services related to virtual currency. Washington Washington Division of Consumer Services You should be aware that fraud may and does occur, and that fraudulent transactions may result in the loss of your money with no recourse. If you have a complaint, please contact Brex Payments LLC at (833) 228-2044. If you still have an unresolved complaint regarding Brex Payments LLC money transmission activity, you may file it by contacting the Washington Division of Consumer Services at: **Department of Financial Institutions Division of Consumer Services** P.O. Box 41200 Olympia, Washington 98504-1200 Online: [https://dfi.wa.gov/file-complaint](https://dfi.wa.gov/file-complaint) Mail or fax: [https://dfi.wa.gov/sites/default/files/money-services-complaint.pdf](https://dfi.wa.gov/sites/default/files/money-services-complaint.pdf) Call: (360) 902-8703 or 1-877-RING DFI (1-877-746-4334) TDD (360) 664-8126 FAX (360) 596-3868 Email: CSEnforceComplaints@dfi.wa.gov