Brex Empower
How does Brex travel work?
Note: If your team doesn't have access to Brex travel, admins can go to Settings > Plans & Product access > Schedule a call in their dashboard to learn more.
Travel insurance
Please review World Elite Mastercard benefits to learn more about the coverage options available with your Brex card.
Trip fees
Brex charges a single fee per trip, which can include an itinerary with multiple bookings. A trip is created by booking a flight, hotel, or rental car with additional bookings added. You can add another booking to an existing trip without a charge, but every new trip created will incur a trip fee. Your trip fee is visible on every booking and billed separately from the travel charges.
To avoid excess trip fees, travelers may want to arrange transportation and accommodation under a single trip. For example, if you’re meeting with clients in New York and Boston, your single trip in Brex may include a roundtrip flight, hotel stays in both cities, and a rental car between cities.
For questions relating to the trip fee, please contact your customer success manager.
Brex travel trip IDs
A Brex travel trip ID is generated whenever a booking is made via Brex. This 10-digit number can be found within the Trips page in both the Brex app and dashboard, or in the booking confirmation email. You’ll need to provide this ID when contacting Brex travel support. To copy the number, click or tap on the ID.
Currencies
All travel costs will be billed in USD. It will also appear in USD in your dashboard at the time of booking.
New Distribution Capability (NDC)
For more information on how Brex travel supports NDC integrations or what an NDC is, please see these articles:
Credit card authorization
When you book a trip or select a paid seat, our systems verify your payment method by requesting an authorization for the total amount of your booking, which can result in multiple charges appearing on your card. This authorization is a temporary hold on your funds that ensures your payment method is valid and has sufficient funds to cover the transaction.
These authorizations are temporary holds and won’t result in multiple charges to your account. Typically, the authorizations will automatically expire within a few business days.
Note: Authorizations may fail due to insufficient funds, an expired card, etc. If this happens, we’ll reattempt to authorize the payment method. This can result in multiple authorizations being placed on your account until getting a successful authorization.