# Why companies aren’t switching spend platforms Forward-thinking orgs are switching spend solutions to enhance automation, improve global support, and gain control. See why a move might make sense for you. **URL Source:** https://www.brex.com/journal/switching-spend-platforms --- ### Text Why companies_ aren’t_ switching spend platforms. ### Image ![Money In_Marketing use](https://brand.brex.com/transform/0ffa3116-f9a1-4230-b3eb-798c1253bc42/Money-In_Marketing-use) ### Header What's more costly: breaking up once or doing manual expenses forever? ### Text Finance leaders told us back in 2022 that they were prioritizing [spend management software](https://www.brex.com/product/spend-management) solutions that offered ease to use, time-saving automations, and robust integrations. Sure, that all sounds great, but some companies still haven’t modernized their spend management. Wondering why? Well, as far as we can tell, the companies that aren’t switching from [outdated platforms like Concur](https://www.brex.com/journal/why-brex-is-better-than-concur) just don’t know: - Automation could be had so easily - That real-time view into spend is a real thing - They are likely overpaying for travel - A faster book closing is attainable - Their employees complain about their current solution on social media - Foreign transaction fees aren’t mandatory - That a single global spend solution is out there It seems like these companies are happy to use spreadsheets to manually track budgets and spending, go on without controls that preemptively prevent out-of-policy spend or overspending, and close the books at a snail’s pace. Ultimately, the companies that aren’t switching spend platforms don’t know how much better life can be with powerful automations and deep integrations to keep all their finances in sync. So how about the finance leaders who recognize the need to modernize their processes with an integrated card, travel, and spend program? Glad you asked! Here’s why they pushed their companies to switch spend platforms ASAP. ### Header Improve operational efficiency globally. ### Text To find out, we partnered with Forrester Consulting to survey 304 global executives in charge of spend management technology at their respective companies. Their top business goal for the next year: Boosting [operational efficiency](https://www.brex.com/spend-trends/financial-operations/operational-efficiency) to better manage an increasingly distributed global workforce. The Forrester study concludes that future- and growth-minded spend management leaders are prioritizing AI-powered platforms with global capabilities. While AI won’t replace your workforce or cater your next offsite, AI-powered solutions like Brex can automate key workflows like populating accounting fields, completing expense reports, and forecasting future spend. Those automations really add up as [Brex customers save a combined 300,000+ hours a year.](https://www.brex.com/journal/brex-customers-are-driving-compliance) “The Brex app has been a major gain for us in both user experience and efficiency for T&E,” said [Josh Pickles, Head of Global Strategic Sourcing and Procurement at DoorDash](https://www.brex.com/resources/customer/doordash). “It’s easy for employees to understand where and how to spend, driving accountability from top to bottom." Superhuman has also seen a huge efficiency boost since switching to Brex. Their [employees are saving upwards of 500 hours a month on expense reporting](https://www.brex.com/resources/customer/superhuman), thanks in part to the Brex’s app’s intuitive UX. Oh, and an AI-powered solution can also help you stay on top of local taxes and fees. Talk about a time-, money-, and headache-saver. ### Header Leverage automation and ensure data accuracy. ### Text Today’s fast-moving organizations cannot afford the errors and poor visibility of manual spend management. Instead, they’re looking to automate processes like compliance, procurement, and [expense reimbursements](https://www.brex.com/spend-trends/expense-management/expense-reimbursement) while increasing efficiency and accuracy. Finance leaders know that this can only be achieved with AI-powered technologies. When Brex and WBR surveyed 100 finance execs across North America,[ 71% cited AI as a top priority for driving spend management results](https://www.brex.com/resources/future-of-procurement) over the next 12 months. In turn, 86% consider AI to be one of the top areas they’d prioritize to improve spend management. Simply put, smart finance and procurement leaders view AI as a lever to gain efficiency and control over company spend. And businesses will realize those automation gains much faster with an AI-powered spend management solution spanning travel, expenses, purchasing, stipends, and more. SeatGeek, for example, has saved serious time and achieved a near-perfect [expense policy](https://www.brex.com/spend-trends/expense-management/expense-policy) compliance rate since switching to Brex. "Thanks to Brex’s automation capabilities, we can take a program and rules-based approach to our accounting processes instead of manual work,” said Teddy Collins, Vice President of Corporate Finance at SeatGeek. “We've gone from spending over 20 hours on each month-end close for credit cards and reimbursements to under 2 hours. All while achieving an employee compliance rate above 99%. Brex makes it easy by streamlining and automating documentation collection and reviews." Automation is about more than just saving time — it’s about mitigating the risk of human error. (Even the most thorough accountants and controllers can make a small manual entry mistake, causing a ripple effect of spreadsheet errors.) But, [with AI’s ability to process large datasets in an instant](https://www.brex.com/journal/using-ai-to-close-the-books-quickly-and-cleanly), that small mistake is far less likely to happen. ### Header Prevent leakage with a premium, integrated travel program. ### Text [Nearly every company in our T&E survey](https://www.brex.com/resources/solve-travel-and-expense-challenges-holding-your-business-back) (98%) said that travel is important to achieving business goals. Still, just 58% said they understand all the fees associated with their current T&E solution. And 42% of respondents cited ease of use as their No. 1 pain point. It’s no surprise that 77% of those companies say they’re likely or very likely to consider switching to a better T&E management solution this year. Travel leakage is bound to happen when employees can’t easily access the best fares, schedules, and routes for their business trips. A unified [travel and expense management solution](https://www.brex.com/product/travel-expense-management) provides cost control and a seamless experience for the end user. “We’ve made a lot of friends in marketing and sales because we’ve made their lives so much easier,” said[ Ty Barton, Accounting Manager at Signifyd](https://www.brex.com/resources/customer/signifyd). “Now, when they’re traveling for trade shows, they can focus on prospects and clients instead of tracking all these receipts in their back pocket.” The bottom line: Employees will stay on budget and in policy when their travel program makes it easy to do so. ### Header See why companies _are_ switching spend platforms. ### Text The best spend platforms are integrated, AI-powered, and truly built for global business. Companies are switching to modern solutions to increase their automation, track spend with a single source of financial truth, and gain real-time spend visibility across all spend, from [corporate cards](https://www.brex.com/product/credit-card) to travel. ![step-by-step-ebook-callout](https://brand.brex.com/transform/4d38c2e6-fa41-4b21-a4f1-7f3558902f39/step-by-step-ebook-callout) There's a better way to manage business spend. See for yourself. ### Image ![Closed-loop-dark](https://brand.brex.com/transform/d2f2341f-92ea-4983-a67d-417a52921900/Closed-loop-dark) ### Content See what Brex can do for you. Learn how our spend platform can increase the strategic impact of your finance team and future-proof your company. [Contact sales](https://www.brex.com/sales) | [Open an account](https://www.brex.com/signup) ## Related Articles ### [Why I believe in growth mindset](https://www.brex.com/journal/why-i-believe-in-growth-mindset) This is a memo I shared with our team last year about the importance that a growth mindset had in my life — also becoming a Brex value at the end of 2020. ### [📋 Grow CFO or No CFO](https://www.brex.com/resources/go-from-no-cfo-to-grow-cfo-register) Are you slowing growth or enabling it? Find out where you stand and get proven CFO tips for saying yes with confidence. ### [Brex Premium, our Series D, and the future of Brex as all-in-one finance](https://www.brex.com/journal/brex-premium-our-series-d-and-the-future-of-brex-as-all-in-one-finance) We’re thrilled to announce Brex Premium: a software layer on top of Brex Card and Brex Cash that brings expense management, bill pay, and (soon) reimbursements all in a single product. ### [Close your books faster with AI-native accruals automation.](https://www.brex.com/journal/articles/close-your-books-faster-with-ai-native-accruals) Automate card and reimbursement accruals end to end, from identifying incomplete expenses to auto-reversing journal entries to syncing with your ERP. ### [March Madness: From the court to the corporate card ](https://www.brex.com/journal/march-2026-brex-benchmark) We analyzed spending across 35,000+ companies in all four NCAA regions. It revealed a corporate bracket (and a Cinderella winner). See how each region stacks up. ### [How CFOs can promote a culture of financial discipline](https://www.brex.com/journal/how-cfos-can-promote-a-culture-of-financial-discipline) Here's what leading CFOs on the frontlines shared with us about how they empower teams to spend smarter and sustain momentum in a downturn.