What happens when I close my account?


We’re sorry to see you go! Once your account has been closed, here is what you can expect in regards to your Brex Cash account, accrued rewards, and overall account data.

Brex Cash balance

When you choose to close your Brex Cash account, you’ll be prompted to transfer your funds via ACH to another account.

If your account has been suspended and closed, your Brex Cash balance will be returned to you once our review of your account is completed.

Account data

Once your account is closed, all information that can be deleted will be removed from Brex databases.

Please keep in mind, however, that certain information — or de-identified information associated with your company’s Brex account — may nonetheless remain on systems owned or maintained by Brex where required to comply with the law, our contractual obligations, or carrying out legitimate business functions.

Our privacy and data use practices are outlined in our Privacy Policy. Section 7 specifically explains account closures and rejections.

Cryptocurrency

Your crypto wallets are not managed or controlled by Brex in any way. Closing your Brex account will have no impact on your Bitcoin (BTC) or Ethereum (ETH) wallets.

Rewards points

All rewards points accumulated on your account should be redeemed prior to closing your account.


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