Brex | What do I do if my reimbursement request fails?
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What do I do if my reimbursement request fails?

If your reimbursement request fails, you can manually submit a new, separate request. Reimbursement requests often fail due to  bank account information being incorrect or needing updates, so please make sure all information is accurate before submitting a new request.

Step 1: Navigate to Expenses > Requests in your Brex dashboard.

Step 2: To the right of your current connected bank account, click Change. You’ll then have the option to update all accounting information.

Step 3: Resubmit your reimbursement request by following the steps in How can I submit a reimbursement request?

Note: Updating your account information does not automatically resubmit your reimbursement request. Please create a new request manually.

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Open an account

What do I do if my reimbursement request fails?

If your reimbursement request fails, you can manually submit a new, separate request. Reimbursement requests often fail due to  bank account information being incorrect or needing updates, so please make sure all information is accurate before submitting a new request.

Step 1: Navigate to Expenses > Requests in your Brex dashboard.

Step 2: To the right of your current connected bank account, click Change. You’ll then have the option to update all accounting information.

Step 3: Resubmit your reimbursement request by following the steps in How can I submit a reimbursement request?

Note: Updating your account information does not automatically resubmit your reimbursement request. Please create a new request manually.

Was this article helpful?

|

Still can't find what you're looking for?

Chat with us->
Open an account

What do I do if my reimbursement request fails?

If your reimbursement request fails, you can manually submit a new, separate request. Reimbursement requests often fail due to  bank account information being incorrect or needing updates, so please make sure all information is accurate before submitting a new request.

Step 1: Navigate to Expenses > Requests in your Brex dashboard.

Step 2: To the right of your current connected bank account, click Change. You’ll then have the option to update all accounting information.

Step 3: Resubmit your reimbursement request by following the steps in How can I submit a reimbursement request?

Note: Updating your account information does not automatically resubmit your reimbursement request. Please create a new request manually.

Was this article helpful?

|

Still can't find what you're looking for?

Chat with us->