How do I set a PIN for my card?
Having a PIN for your physical Brex card helps to maintain card security, and some merchants may even require that your card has one.
When you activate your physical card, you’ll be prompted to create a four-digit PIN. You can also retroactively add a PIN to a card that’s already been activated by following the steps below.
Note: Only physical Brex cards can have assigned PINs.
After you add a PIN to your card, you may be asked to enter it more than once when first transacting at a chip-enabled card reader. Between entries, you’ll receive incorrect PIN notifications, but the transaction will go through after three or four attempts. The merchant may then request your signature on the receipt.
In your dashboard
Step 1: Go to Wallet and find the card you want to add a PIN to. If it isn’t your primary card, click View all budgets and cards and choose the card from the list.
Step 2: To the right of the card you want to add a PIN to, click the three dots and choose Set PIN.
Note: If your card is new, you will also see a banner prompt at the top of the page where you can click Set your PIN code.
Step 3: Enter your desired four-digit PIN.
Step 4: Click Confirm.
You can reset your PIN code at any time by following these same steps and, when clicking the three dots, choosing Reset PIN.
In your app
Note: Please make sure you’ve updated your Brex app to the latest version.
Step 1: Go to your Wallet, then tap your primary card at the top of the screen.
To set a PIN for another card, tap on the primary card, scroll down to Other cards, and tap on the card.
Step 2: Tap More > Set PIN > Next.
Step 3: Enter your desired PIN twice and tap Done.
You can reset your PIN code at any time by tapping your card > More and choosing Reset PIN.