Brex Empower

How do I book a trip with Brex travel?

If Brex travel is enabled on your company’s Brex account, all employees with access to travel budgets will have the ability to book a trip. If you’re acting as an account copilot for another user (see How do account copilots work? to set this up) you can also book travel on their behalf when copiloting their account.

If your trip includes multiple travelers, you can have each user book separately or set up a group event by following the steps outlined in Can I plan a team event with Brex travel?.

Per our Platform Agreement, Brex travel can only be used for business-related travel. You won’t be able to book travel for family members or relatives not employed by the company, regardless of age.

Note: If your team doesn't have access to Brex travel, admins can go to Settings > Plans & Product access > Schedule a call in their dashboard to learn more.

Flights

Step 1: In your Brex dashboard or mobile app, click Trips to start a new trip, or Manage trip to add a booking to an existing trip.

Step 2: Click Book a new trip. Name your trip and select your budget under the Budget dropdown menu.

Note: If there is no travel budget listed, click the dropdown arrow and select Request a budget. Once your request is approved, you can use that budget to book travel.

Step 3: Select your flight type: round trip, one way, or multi-city.

Step 4: Enter your search criteria, and click Search flights. To narrow or change your search results, use the filters at the top of the page.

Step 5: Choose a fare category (i.e., cabin class) by clicking on the price. You’ll see fare options and details, as well as amenities and aircraft features. Select the flight you want to book.

Step 6: Review your booking details under Flight Details, including the flight’s cancellation policy, airline loyalty program number, and your traveler profile information.

Step 7: Click Select seats to add a seat selection.

A popup may alert you that the travel you are booking is out of policy, is a separate ticket booking, or is nonrefundable. Press Continue to acknowledge the alert and continue to the checkout page.

Step 7: Click Book flight to complete your booking. Depending on the settings put in place by your admin, you might be able to use a personal card and request reimbursement later. Otherwise, the card assigned to your travel budget will be used as a payment method.

Note: Loyalty points/miles cannot be used to book flights via the Brex travel platform. We recommend that you work directly with the airline to redeem loyalty points outside of Brex travel.

Once your flight is booked, you can add a hotel and/or rental car to your trip by clicking Add another reservation to trip.

Hotels

Rental cars

Step 1: In your Brex dashboard or mobile app, click Trips to start a new trip, or Manage trip to add a booking to an existing trip.

Step 2: Click Book a new trip. Name your trip and select your budget under the Budget dropdown menu.

Note: If there is no travel budget listed, click the dropdown arrow and select Request a budget. Once your request is approved, you can use that budget to book travel.

Step 3: Click the car icon and enter your pickup and dropoff locations and dates. Checking the box Return to the same location will make the dropoff location the same as the pickup location.

Step 4: Click Search cars. To narrow or change your search results, use the filters at the top of the page. Hover over icons to learn more about the amenities and size of the vehicle.

Step 5: Click Select on the car you want. Review your booking details including the car’s cancellation policy and loyalty.

Note: The payment method entered at checkout is used only to secure the booking. Actual payment will be taken at the time of pickup. Depending on the settings put in place by your admin, you might be able to use a personal card and request reimbursement later. Otherwise, the card assigned to your travel budget will be used as a payment method.

Step 6: Select Reserve to confirm your car booking.

Once your car is booked, you can add a flight and/or hotel to your trip by clicking Add another reservation to trip.

Disclaimer: Rental agencies require that the primary driver of the rented vehicle present a physical credit card for payment that matches the driver's name as it appears on their license. Therefore, car rentals cannot be paid with a credit card at the time of booking and drivers should plan to present their credit card, issued in their name, to the rental agency at pickup. Rental agencies will typically place a hold on the card for the cost of the rental, plus any insurance. Contact your rental agency to find out about any additional costs.

If you choose to book a rental car with a personal card, we recommend using a personal credit card instead of a personal debit card. If you book with a debit card, a hold could be placed on your card or it could be denied based on the rules of the rental agency. If you do book with a debit card, please ensure that you review the terms and conditions as well as confirm that the funds linked to your debit card can cover the entire booking.

Rideshares

Brex offers connections with the popular rideshare apps Lyft and Uber within our mobile app. These connections enable you to quickly request rides alongside viewing your trip details.

Step 1: In your Brex mobile app, select Trips. On your day of travel, find and select your current trip.

Step 2: Select either Uber or Lyft for your ride. Once your preferred application is selected, the rideshare app will open, where you can view ride details and request a ride.

Exclusions

The following cannot be booked using Brex travel:

Black car service or premium transportation options
- E.g., Limousines, professional chauffeurs, etc.
Train or rail

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