This topic has 2 versions: Brex classic experience and Brex Empower. If you need help finding which you use, sign in or read this article.

As an employee, you can submit reimbursement requests for expenses from your personal cards for your admin to review. To do so, follow the steps below.

In the dashboard

Step 1: Under the Expenses tab of the Brex dashboard, click Requests.

Step 2: Go to the Your requests tab and, at the top right, click New reimbursement.

Note: If you’re not an admin, instead go to Requests > Your expenses, click New request at the top right, and select Reimbursement.

Step 3: Follow the next steps to link a personal bank account to where the reimbursement will be sent.

Step 4: The required fields for submitting a reimbursement are:

  • Merchant

  • Merchant category

  • Amount

  • Receipt attachment

  • Memo

You’ll be able to see the status of your reimbursement under Expenses > Your Requests.

CX: Reimbursement Requests - New

In the app

Before trying to submit a reimbursement through the Brex app, first connect a receiving bank account from your Brex dashboard, then follow the steps below.

​​Step 1: From the bottom of the homepage, tap Request reimbursement.

Step 2: Enter the name of the merchant, the amount, and select the purchase date.

Step 3: Add a receipt, either by taking a photo or uploading an existing image from your photo library.

Step 4: Enter a memo and tap Continue > Submit.

You can view previously submitted reimbursement requests from your app’s homepage by clicking View next to Reimbursements. Canceling previously submitted requests, however, can currently only be done from your dashboard.

CX - Reimbursements02

By email

Step 1: From the same email address you use to sign in to Brex, write an email to reimbursements@brex.com.

Step 2: Set the subject line as your desired memo.

Step 3: Attach the receipt for the transaction you want reimbursed.


As an employee, you’ll be able to submit reimbursement requests for expenses from your personal cards for your admin to review. To do so, follow the steps below.

In the dashboard

Step 1: Under the Expenses tab of the Brex dashboard, click Requests.

Step 2: Go to the Your requests tab and, at the top right, click New reimbursement.

Note: If you’re not an admin, instead go to Requests > Your expenses, click New request at the top right, and select Reimbursement.

Step 3: Follow the next steps to link a personal bank account to where the reimbursement will be sent.

Step 4: The required fields for submitting a reimbursement are:

  • Merchant

  • Merchant category

  • Amount

  • Receipt attachment

  • Memo (depending on your policy)

Following this, a popup window will appear asking if you’d like to Undo the reimbursement request. You’ll have 6 seconds to click this option, should you need to adjust the budget for any reason. This same option won’t be available in the app.

You’ll be able to see the status of your reimbursement under Expenses > Your Requests.

In the app

Before trying to submit a reimbursement through the Brex app, first connect a receiving bank account from your Brex dashboard, then follow the steps below.

CX - Reimbursements01


​​Step 1: From the bottom of the homepage, tap Request reimbursement.

Step 2: Enter the name of the merchant, the amount, and select the purchase date.

Step 3: Add a receipt, either by taking a photo or uploading an existing image from your photo library.

Step 4: Enter a memo and tap Continue > Submit.

You can view previously submitted reimbursement requests from your app’s homepage by clicking View next to Reimbursements. Canceling previously submitted requests, however, can currently only be done from your dashboard.

CX - Reimbursements02

By email

Step 1: From the same email address you use to sign in to Brex, write an email to reimbursements@brex.com.

Step 2: Set the subject line as your desired memo.

Step 3: Attach the receipt for the transaction you want reimbursed.


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