Brex | Can I make changes to an existing card?
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Can I make changes to an existing card?

There are a few scenarios where you may need to update the information associated with an existing card. Please read the relevant section below to learn what’s possible.

Changing the shipping address

If you have already requested a physical card, we unfortunately can’t alter the shipping address. To have your physical card sent to a different address, please take these steps:

  • Step 1:Terminate the physical card.
  • Step 2: Issue yourself a new physical card, at which time you’ll be prompted to update the shipping address.

Further instructions on terminating and ordering a new card can be found in How do I lock, terminate, and order a new card?.

Changing the billing address

Depending on the circumstances, Brex Support can update the billing address for a single card without changing your overall account address. Please chat with us to make this change.

Changing the name

Physical card

You’ll need to replace your physical card to update the name on it.

Virtual card

Step 1: In your dashboard, go to Card > Manage cards.

Step 2: Locate your virtual card.

Step 3: Click the three dots below your card.

Step 4: Select Rename.

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Open an account

Can I make changes to an existing card?

There are a few scenarios where you may need to update the information associated with an existing card. Please read the relevant section below to learn what’s possible.

Changing the shipping address

If you have already requested a physical card, we unfortunately can’t alter the shipping address. To have your physical card sent to a different address, please take these steps:

  • Step 1:Terminate the physical card.
  • Step 2: Issue yourself a new physical card, at which time you’ll be prompted to update the shipping address.

Further instructions on terminating and ordering a new card can be found in How do I lock, terminate, and order a new card?.

Changing the billing address

Depending on the circumstances, Brex Support can update the billing address for a single card without changing your overall account address. Please chat with us to make this change.

Changing the name

Physical card

You’ll need to replace your physical card to update the name on it.

Virtual card

Step 1: In your dashboard, go to Card > Manage cards.

Step 2: Locate your virtual card.

Step 3: Click the three dots below your card.

Step 4: Select Rename.

Was this article helpful?

|

Still can't find what you're looking for?

Chat with us->

Can I make changes to an existing card?

There are a few scenarios where you may need to update the information associated with an existing card. Please read the relevant section below to learn what’s possible.

Changing the shipping address

If you have already requested a physical card, we unfortunately can’t alter the shipping address. To have your physical card sent to a different address, please take these steps:

  • Step 1:Terminate the physical card.
  • Step 2: Issue yourself a new physical card, at which time you’ll be prompted to update the shipping address.

Further instructions on terminating and ordering a new card can be found in How do I lock, terminate, and order a new card?.

Changing the billing address

Depending on the circumstances, Brex Support can update the billing address for a single card without changing your overall account address. Please chat with us to make this change.

Changing the name

Physical card

You’ll need to replace your physical card to update the name on it.

Virtual card

Step 1: In your dashboard, go to Card > Manage cards.

Step 2: Locate your virtual card.

Step 3: Click the three dots below your card.

Step 4: Select Rename.

Was this article helpful?

|

Still can't find what you're looking for?

Chat with us->