Are there fees associated with travel rewards?

Disclaimer: If you see your travel rewards provider listed as TravelBank, the information below won’t apply to you.

Service/booking fee

A $10 service fee will be charged per trip and a single trip may include any combination of flights, hotels, and rental car bookings. The service fee is non-refundable except in the case of failed ticketing.

If the payment is made via credit card, the service fee will be charged to the credit card.

If the payment is made with Brex reward points, the equivalent of $10 in reward points will be deducted from your reward points balance.

Change/cancellation fees

The Spotnana Team handles all change and cancellation requests. Our partner does not charge any cancellation fees for these requests. However, depending on the type of change request, the time at which it was made, and the type of ticket originally booked (refundable or non-refundable), airlines and hotels may charge a change fee that is outside of our control. Typically, airlines will charge a change fee of $150-200 for domestic flights and sometimes up to $500 for international flights.