# Brex card overview Get answers to all of your questions regarding Brex **URL Source:** https://www.brex.com/support/brex-card-overview --- ## Overview Brex cards are the tools that you use to spend, and can be issued to users of any role type. We offer each of your team members one employee card that can either be physical or digital, and a virtual card for every spend limit they have assigned to them. Brex cards are business charge cards that can have fluctuating spending limits and require full payment when the statement comes due. See [this article](https://www.brex.com/corporate-credit-cards/business-charge-cards) for more information. | Card Type | Use Case | Assigned Limit | Virtual Wallet | Card count limit | Card creation | Policy | | --- | --- | --- | --- | --- | --- | --- | | **Physical employee card** | Our physical employee cards resemble a typical corporate card and can be used to make in-person purchases. These are ideal for T&E spend, as they can be used with the card limit or other spend limits. | Can be used with the card limit or any spend limit. | Can be added to mobile wallets. Card details can be accessed virtually on Brex. | One employee card per user, whether physical or virtual. Admins and cardholders can optionally order a physical card for an existing virtual employee card. | Employees will be prompted to order an employee card after signing into their dashboard for the first time. Admins** **can create a card by going to _Cards and Limits > Issue a new card > Employee card, _selecting the cardholder,_ _and choosing to issue a physical card. | Can only use the company’s default policy section. | | **Virtual employee card** | The virtual version of an employee card. These are ideal for T&E spend, as they can be used with card limits or spend limits. | Can be used with the card limit or any spend limit. | Can be added to mobile wallets. Card details can be accessed virtually on Brex. | One employee card per user. Admin or cardholder can order a corresponding physical card. | Employees** **will be prompted to order an employee card after signing into their dashboard for the first time. Admins** **can create a card by going _to Cards and Limits > Issue a new card > Employee card, _selecting the cardholder,_ _and choosing to issue a virtual card. | Can only use the company’s default policy section. | | **Virtual purchasing cards** | Virtual purchasing cards are the best option for recurring software and online purchases. These cards are designed for operational spend. | Has a built-in limit that can only be spent from the card. | Can be added to mobile wallets. | No limit to how many each user can have. | Admins can go to _Cards and Limits > Issue a new card_, and click _Purchasing card_. | Uses the company’s default policy section. You can choose additional rules to apply. | | **Physical purchasing cards** | Physical purchasing cards can be used to make in-person purchases. These cards are designed for operational spend. | Has a built-in limit that can only be spent from the card. | Can be added to mobile wallets. | No limit to how many each user can have. | After a virtual purchasing card is created, employees can create a physical card in _Wallet > Select the card > Order physical card_. Admins can go to _Cards and Limits > P-card > Select the card > Order physical card_. | Uses the company’s default policy section. You can choose additional rules to apply. | | **Limit cards** | Virtual limit cards can be optionally created for a spend limit and ensure that every single transaction on the limit card goes to the designated spend limit.* These cards are designed for T&E spend from a specific spend limit, such as for stipends or travel expenses. | Optional cards that are permanently tied to a limit and are only visible on the spend limit details page. | Can be added to mobile wallets. | One per spend limit member (for each spend limit). | Once an admin issues a spend limit, the spend limit user can create a card by visiting the spend limit details page. | Uses the policy that is associated with the spend limit. | *_ Note: This is different from purchasing cards in that a spend limit can be spent from an employee card or limit card, whereas a purchasing card has a built-in limit that can only be spent from the purchasing card._ ## Brex card types ### Employee cards Employee cards are perfect for employee T&E and incidental spend. Employee cards can be physical or virtual, meaning that they can be viewed digitally in your Brex Wallet and added to Apple and Google Pay. These cards can be used with a user’s employee card limit which resets monthly on the first of the month, and can also be used with additional spend limits. If you are interested in adding your logo for your physical employee cards, contact your Brex representative or Brex Support. ### Purchasing cards Purchasing cards (P-cards) are made for operational spend, like recurring vendor payments and departmental spend. They have built-in limits, and can be virtual or physical, and are optimized for the continuity of recurring operational spend when you replace or transfer card ownership. P-cards are tailored for controlled procurement spend with configurable spending limits and accounting pre-coding, while employee cards are suited for T&E spend. Assigning operational spend to a dedicated P-card results in streamlined vendor or department-specific spend management and spend continuity when employees leave the company. In comparison, employee cards provide employees general access to funds and can be controlled by assigning a card limit and/or spend limits for specific spend purposes. If your account does not have access to P-cards yet, admins can toggle on P-card access by navigating to _Company Settings > Plan_. When toggled on, admins will be able to issue P-cards directly. **Note**: Budgets are not currently supported with P-cards. ### Limit cards Limit cards are virtual cards permanently tied to a specific spend limit to ensure that every transaction goes to the designated spend limit. The card can be optionally created by the spend limit user. ## Issue a Brex card Each user on your account can issue cards for themselves, with the type of card available depending on their permissions. To learn more, please refer to [this help article](https://www.brex.com/brex-role-types-and-permissions). Account and card admins can also issue a card to an employee. If you have questions about different card types or networks, contact Brex Support. ### Physical card As an employee, you can request a physical employee card from your Brex dashboard in four scenarios below. When requesting a physical card, you’ll be asked to confirm your delivery address and you can expect to receive your card within 3-8 business days. If you need your card sooner than this, click _I need my physical card sooner_ as you are ordering your card. - **Upon activating your account for the first time: **When you sign into your Brex dashboard for the first time, you’ll be asked to order a physical employee card. You can skip this step, however, if you’d rather receive a digital card instead. If you did not get prompted to order a card, you will see a virtual employee card on your dashboard if you have access to cards. You can replace the virtual card with a physical employee card by finding the card in _Wallet_ and clicking _Order physical card_. - **If your physical card has been terminated:** If your physical employee card was canceled, you can issue yourself a new physical employee card in _Wallet_. - **If you don't already have a physical employee card: **If you didn’t order a physical employee card when you set up your account, you’ll see a virtual employee card issued to you, instead. You can order a physical card for an existing virtual employee card. - **After switching from reimbursement-only to card access: **If you started out with reimbursement-only access to your company’s Brex account, but have since been given card access, you can get an employee card at this time in _Wallet_. ![YouTube Video](https://youtu.be/poAnjsdrkDU?si=5weDwcuk8B8H5o0k) Admins or any other users with the [specific product capability](https://www.brex.com/custom-roles) can request an employee card on behalf of another user by following the steps in [this article](https://www.brex.com/manage-users). ### Physical employee card Employees will be prompted to order an employee card after signing into their dashboard the first time. If you did not get prompted to order a card, you will see a virtual employee card on your dashboard. You can replace the virtual card with a physical employee card by finding the card in _Wallet_ and clicking _Order physical card_. The physical card will have the same card number as the virtual card, and updated CVV and expiration date. Any recurring spend will continue without action. Employee cards come with a built-in limit that resets monthly on the first of the month. Admins** **can create a card by going to** **_Cards and Limits > Issue a new card > Employee card, _selecting the cardholder_ _and choosing to issue a physical card. ### Physical P-card As an employee, after a virtual P-card is created by an admin and assigned to you, you can optionally create a physical p-card in _Wallet > Select the card > Order physical card. _To learn more about requesting a virtual p-card, refer to the section below. As an admin, after a virtual p-card is created, you can go to _Cards and Limits > Cards > P-card > Select the card > Order physical card_. ### Virtual card You can issue yourself one new virtual card per spend limit assigned to you. To issue an additional virtual card for a new or existing spend limit, follow the steps below. Employees can issue cards by following the same steps in the app. ### Virtual employee cards Employees** **will be prompted to order an employee card after signing into their dashboard for the first time. A virtual employee card will be issued if the employee skips the physical card ordering step during onboarding. The cardholder or any admin can optionally order a physical card later by finding the card and selecting _Order physical card_. Admins** **or any other users with the [specific product capability](https://www.brex.com/custom-roles) can create a card by going _to Cards and Limits > Issue a new card > Employee card, _selecting the cardholder,_ _and choosing to issue a virtual card. Employee cards come with a built-in limit that resets monthly on the first of the month. ### Virtual P-card As an employee, you can select _Request spend_ in your Wallet, select the spend type, and click _Submit_. The request can be approved as a new p-card. Admins or any other users with the [specific product capability](https://www.brex.com/custom-roles) can go to _Cards and Limits > Issue a new card_, and click _Purchasing card_. To review a spend request from an employee, click _Tasks > Spend Limits_. During the card creation, you can customize controls such as: - Ability to allow users to see the limit amount. - Ability to allow or prevent limit increase requests. - Which policy should apply? - Which accounting rules should apply to transactions made on the card? - Any rules that map transactions to a user attribute will follow the user-to-accounting attribute mapping, which can be configured separately. ![YouTube Video](https://youtu.be/aWz0xPBgUdc) ### Limit card Once an admin issues a spend limit, the spend limit user can optionally create a card by visiting _Wallet > View all limits, _selecting the spend limit, and clicking _Cards_ > _Create card_. To reduce the number of cards a user needs to manage, users can also assign spend limits to their employee cards for expenses to be routed to the right spend limit. ## Issue a Brex card for another user For more information on issuing a card for another user, refer to the section on managing user’s cards in this [help article.](https://www.brex.com/manage-users) ## Card shipping If you’ve requested a physical card, you’ll be asked to input the address where you want the card shipped to. This can be a domestic or international address (we ship cards to most international addresses). Incorrectly formatted addresses are one of the top reasons for undelivered physical cards. Please review the suggestions below for suggestions on how to enter your address. - **Select your country: **Make sure you choose the correct country to which the card is being shipped, so the address can be formatted correctly. - **Add relevant secondary address details:** If you're shipping a card to an office or apartment building, remember to include the floor, suite, or apartment number. - **Remove all special characters:** Special characters such as double spaces, asterisks, periods, or parentheses should not be used in the address. Hyphens may be added in a ZIP-4 code or in the primary address number when necessary. Spaces before or after hyphens should be removed. - If shipping to PO Box, indicate “Box [number]” rather than “PO Box [number]” - **Remove names from address fields: **Do not add anything other than primary or secondary addresses to the address fields. The cardholder name and company will be added automatically to the shipping information above the address fields. - **Review postal code guidelines: **Use a specific postal code in your shipping address to ensure successful card delivery. - Example: Use 581526 instead of a general code like 581000. - For shipments to countries without postal codes (e.g., the United Arab Emirates), enter '00000' as the postal code. ### Card shipping to India If you need to have a card shipped to India, you will receive an email, dashboard, and in-app notification from Brex to provide required information that FedEx needs, which includes entering the following: - Tracking number: You can find your card’s tracking number by following the steps further down on this article. - Consignee name: Your full name. - Mobile number: A local number from India where you can receive a one-time password (OTP). - Email ID: The email address associated with your account where we’ll send a one-time password (OTP). - CAPTCHA Once you’ve confirmed your OTP, upload any requested documents. You’ll receive a reference number to make edits to your submission. If you have questions, please contact FedEx directly. You can find contact information on fedex.com or in the email notification. **Note:** FedEx may apply a penalty fee if you do not provide the requested documents within 30 days of arrival. ### Update shipping details If you requested a card but need to update your shipping address, name, or phone number, follow the steps below. **Step 1:** Go to _Wallet_ and click the three dots on the top right of your card icon. **Step 2:** From the dropdown menu, choose _View shipping details_. **Step 3:** In your _Shipping details_, click _Change address_. **Note**: This option is only available for cards that have not yet been activated. **Step 4:** Follow the steps to order a new card. ![YouTube Video](https://youtu.be/cMfLK1DvGfE) ## Shipping status Your physical Brex card will arrive within 3-8 business days after you or a team member orders it. You can use your virtual card to make purchases in the meantime by adding it to your virtual wallet. See the _Add card to virtual wallet _section of this article for the process. If you need your card sooner than this, click _I need my physical card sooner _as you are ordering or replacing your card to expedite your shipment. **Note**: Some cards are expedited by default. If you do not see the option to select _I need my physical card sooner_, your card is already expedited. ![YouTube Video](https://youtu.be/gIMMhXigXMM) A card shipped with expedited shipping anywhere within the U.S should arrive within 3-5 business days with the following exception: - Shipping to Puerto Rico can take 5-7 business days. International shipping times vary by country. ### In your dashboard You’ll see the general shipping status of your physical card in your _Wallet _beneath the card icon. However, you can follow the steps below for a more in-depth update on your card’s status. **Note**: Domestic (US) card shipments with USPS will not have tracking information available. **Step 1: **Go to _Wallet _and click the three dots on the top right of your card icon. **Step 2: **From the dropdown menu, choose _View shipping details_. If you’re looking for the shipping details of a different card, click _View all cards and budgets_ and find the card you’re looking for. **Step 3: **You’ll see the current status of your physical card below the icon. **Step 4:** Depending on the status of your card, you can complete the following actions: - If your status is _Physical card ordered _or _Physical card shipped_, click _Details _to find your estimated delivery date, tracking number, and general card location. - If your status is _Delivery issue_, click _Reorder card _to request another physical card. - If your status is _Physical card arriving soon _or _Physical card delivered_, you can click to activate the card to start using it. - If your status is _Card shipped (action required)_, click _Details_ to submit KYC documents for shipping. - If your status is _Has your physical card arrived?_, click _Yes/No._ - _If your card has arrived, you can a_ctivate your card, - If your card hasn’t arrived, click _Reorder_ in the detail pane to issue a new card. For any update to your card’s shipping status, you’ll also receive a notification in your dashboard, as well as through any other channels you have enabled. ![YouTube Video](https://youtu.be/OTDpYcS_Ta0) As an admin, you can view the shipping status of another user’s physical card by following the steps below: **Step 1:** Go to _Cards and Limits_. **Step 2:** Select the card and click the three dots >_ View Shipping details_. ### In your app **Step 1: **Beneath the card icon, you’ll see an alert with the current status of your physical card. **Step 2:** Depending on the status of your card, you can complete the following actions: - If your status is _Physical card ordered _or _Physical card shipped_, click _Details _to find your estimated delivery date, tracking number, and general card location. - If your status is _Delivery issue_, click _Reorder card _to request another physical card. - If your status is _Physical card arriving soon _or _Physical card delivered_, you can click to activate the card to start using it. - If your status is _Card shipped (action required)_, click _Details_ to submit KYC documents for shipping. - If your status is _Has your physical card arrived?_, click _Yes/No._ - _If your card has arrived, you can a_ctivate your card, - If your card hasn’t arrived, you can reorder the card. For any update to your card’s shipping status, you’ll also receive a notification in your dashboard, as well as through any other channels you have enabled. **Note:** If you need to cancel your physical card’s shipment, please reach out to Brex Support as soon as possible. If your shipping status is _Arriving Soon_ or _Delivered_, but you haven’t received your card and the regular shipping times have passed, click _Replace card _below your card or by clicking the three dots in the top right corner of your card to request a new card. See [this help article](https://www.brex.com/manage-your-card) for more information. ### Troubleshooting Delivery delays or country-specific challenges may occasionally occur. Below is a list of common shipping issues along with recommended actions to help resolve them: - **Argentina** - **FedEx Requirement:** Improper or missing international paperwork, contact Customer Service. - **Required Action:** Recipients must provide FedEx their TAX ID/CUIT number. - **Bangladesh** - **FedEx Requirement:** Customer has requested non-express clearance. - **Required Action:** No action required at this time. - **FedEx Requirement:** Unknown status: Non-FedEx broker. - **Required Action:** The consignee (recipient) is responsible for authorizing their own broker for the release of their package. The responsible party should contact their broker. - **Brazil** - **FedEx Requirement:** Shipment requires importer's registration/identification number for clearance (e.g., EIN, SSN, VAT, GST, RFC, etc.). - **Required Action (Recipient):** Importer (Recipient) must provide FedEx with their registration/identification number. If the recipient is not a resident of the country, then a SSN, tax ID, or passport number can be provided. - **Chile** - **FedEx Requirement:** A confirmation of the value of goods is required. - **Required Action (Shipper/Importer):** Shipper or Importer must confirm or verify value of goods. - **Required Action (Recipient):** Brex will submit a commercial invoice to FedEx. No further action required from the recipient. - **FedEx Requirement:** Shipment requires importer's registration/identification number for clearance (e.g., EIN, SSN, VAT, GST, RFC, etc.). - **Required Action (Importer):** Importer must provide the required registration/identification number. - **Required Action (Recipient):** Importer (**Recipient**) must provide FedEx with their registration/identification number. If the recipient is not a resident of the country, then a SSN, tax ID, or passport number can be provided. - **China** - **FedEx Requirement:** A Personal Effects form or self-clearance is required. - **Required Action (Shipper/Consignee):** Shipper or consignee must provide a country specific form or self-clear shipment. - **Required Action (Recipient):** Brex will submit a commercial invoice to FedEx. No further action required from Recipient. - **Mexico** - **FedEx Requirement:** Shipment requires importer's registration/identification number for clearance (e.g., EIN, SSN, VAT, GST, RFC, etc.). - **Required Action (Recipient):** Importer (Recipient) must provide FedEx with their required registration/identification number (RFC and CURP). If the recipient is not a resident of the country, then a SSN, tax ID, or passport number can be provided. - **Philippines** - **FedEx Requirement:** Import license or permit is required for clearance. - **Required Action (Recipient):** Recipient will receive an email from Brex with instructions to complete a notarized affidavit of undertaking. - **Portugal** - **FedEx Requirement:** Clearance instructions from the importer are required. - **Required Action (Importer):** Importer must provide instructions. - **Required Action (Recipient):** Brex will submit a commercial invoice to FedEx. No further action required from the recipient. - **Slovakia** - **FedEx Requirement:** Description provided is insufficient to classify the commodity. - **Required Action (Recipient):** Brex will submit a commercial invoice to FedEx. No further action required from the recipient. - **South Korea** - **FedEx Requirement:** Commercial Invoice is incomplete. - **Required Action (Shipper/Importer):** Shipper or Importer must provide a completed Commercial Invoice. - **Required Action (Recipient):** Brex will submit a commercial invoice to FedEx. The recipient will also be asked to provide alternate contact details so that FedEx can reach out to confirm consignee information (e.g., passport number). - **Taiwan** - **FedEx Requirement:** A Power of Attorney (POA) or form letter, authorizing FedEx/Broker to clear the shipment on behalf of the importer, is required for clearance. - **Required Action (Recipient):** Importer (Recipient) must provide FedEx with a Power of Attorney (POA) or a form letter authorizing FedEx/Broker to clear shipment. - **Venezuela** - **FedEx Requirement:** A confirmation of the value of goods is required. - **Required Action (Shipper/Importer):** Shipper or Importer must confirm or verify value of goods. - **Required Action (Recipient):** Brex will submit a commercial invoice to FedEx. No further action required from the recipient. - **Vietnam** - **FedEx Requirement:** Clearance instructions from the importer are required. - **Required Action (Importer):** Importer must provide instructions. - **Required Action (Recipient):** Brex will submit a commercial invoice to FedEx. No further action required from the recipient. ## Card activation Upon receiving your physical card in the mail, you’ll have three options to activate it: ### Via SMS **Step 1: **If you’re US-based, text the last four digits of your card number to 70159 from the phone number associated with your Brex account. Message and data rates may apply. If you’re an international user, you can activate your card via the dashboard or mobile app, instead. **Note:** Be sure to only contact this number via text, it does not accept incoming calls. **Step 2:** Look for a text stating that your card is active and ready for use. **Note**_: _You must have added a phone number to your Brex account during onboarding for this option to work. ### Via your dashboard **Step 1: **Go to _Wallet and f_ind your primary card on the left. Its shipping status is listed below. **Step 2: **Click _Activate physical card_. Alternatively, click the three dots at the top right of your primary card and select _Activate physical card_. To activate a card other than your primary card, click _View all spend limits and cards, _choose it from the list, and click _Activate physical card. _**Step 3:** For Visa cards, you will be prompted to set your card PIN once activated. ![YouTube Video](https://youtu.be/kze_YZxMiBk) ### Via your app Note: Please make sure you’ve updated your Brex app to the latest version. **Step 1:** In your Brex app, go to _Wallet_ and tap the primary card at the top of your screen. If you’d like to activate a different card, select it from the _Other cards _section. **Step 2: **Find** **the status of your new physical card below your primary card icon and tap _Activate physical card_. **Step 3:** For Visa cards, you will be prompted to set your card PIN once activated. ## Limits Depending on the card, you can use different limits designed to cover and track any type of company spend when transacting. To view available limits for a card, navigate to your _Wallet_ page, select the card, and view _Available to spend_ in the card details pane. ### Employee card limit Card limits are optional limits that reset on the first of each month, streamlining the management of multiple spend limits. These limits can only be used with an employee card and can not be used for reimbursements. In the _Cards and Limits_ page, an admin can view a card limit in the _Card Limit_ column. If this column is not visible, click _Settings_ on the top right of the table, and select _Card limit_. Employee card limits will include the first and last name of the employee in the title. As an admin, you can set up an employee card limit during the user invite and employee card creation flow. If you would like to add or change an employee card limit for one of your team members later on, navigate to _Cards and Limits_, select_ _the applicable employee card, and click the three dots > _Change limit. _Alternatively,_ click Team_, select the user, and click _Edit card_. As an employee, you can request an employee card limit increase by navigating to _Wallet > Request Spend > Request an increase for an existing limit_. Select the limit and type the requested amount. Click _Submit_ for your admin to review. Alternatively, navigate to _View all limits_ _> Request limit increase_. If the limit is set for $0, the card will only be usable with spend limits issued separately. Admins can toggle on or off the ability to issue and use employee card limits on a company-level by navigating to _Company Settings > Expenses > Cards > Employee card limits._ When enabled, you can set a monthly employee card limit when inviting new users, and view the employee card limit and usage in the _Card Limit_ column. Turning off employee card limits will remove employee card limits for all existing users. Expenses that were made previously will not be changed, and users can continue to use their spend limits available on their cards. ### Spend limit If employee cards (with a card limit) or purchasing cards alone cannot cover your spend needs, you can create spend limits to provision purpose-driven spend. Spend limits can be used with employee cards or through reimbursements. In the _Cards and Limits_ page, an admin can view a spend limit in the _Assigned Limit_ column. In contrast to employee card limits, you can customize the name of your spend limit. Spend limits can be requested and customized by following the steps in [this help article](https://www.brex.com/manage-budgets-and-spend-limits). ## View card information You can view your card details, including your full card number, your CVV, and the billing address tied to your card in both the Brex app and dashboard. **Note**: Before you can view your card’s number, expiration date, and CVV, you’ll need to add brex.com and token-manager.brexapis.com to your internet provider’s allowlist. ### Your primary card ### In the dashboard **Step 1:** Go to _Wallet_. **Step 2:** Hover over the card icon to view the card number, expiration date, and CVV. The billing address will be visible when copying card details or by clicking on the three dots at the top right of your card. You can copy your card details by clicking on them. ### In the app **Step 1:** Go to your _Wallet_ and tap your primary card at the top of the page. **Step 2: **Tap the eye icon to view the card details for your active Brex card (including card number, expiration date, CVV, and billing address). You can long press to copy the details. ### Your other cards You can tell whether or not a card is exclusive to a single spend limit based on the color of its icon. If the icon is of a white card, the card was permanently assigned to a spend limit when it was created. If the icon is of a black or gold card, you can reassign the card to a different spend limit. ### In the dashboard **Step 1:** Go to _Wallet_. **Step 2: **Click _View all cards _and choose it from the list. You will be able to see all of your cards associated with each spend limit. Click on a card to view the card details, and hover over the card icon to reveal the card number, expiration date, and CVV. You can copy your card details by clicking on them. ### In the app **Step 1:** Go to your _Wallet_ and tap your primary card at the top of the page. **Step 2:** Scroll down to Other cards and tap on another card to find its details. You can long press to copy them. ### Another user's card Account and card admins can view the broad details of cards owned by other users on their account by navigating to _Cards and Limits_. The _Cards_ table provides a consolidated view of all cards across your organization, including employee cards, purchasing cards, and limit cards. The table provides default saved views for both employee and purchasing cards, and admins can create and save custom views to suit their specific needs. Select a specific card type to filter the table, and click _Add Filter_ for partners and user attributes, such as cardholder name or department. **Note:** For security purposes, you’ll only be able to see the details of your own cards. Account and card admins can see the last four digits of other users’ cards, but not the full card details, regardless of the user’s role type. ### General card details and expenses tied to a card **Step 1:** In your dashboard under _Cards and Limits_, search the name of the user. Alternatively, you can search all cards by the last four digits of the card and filter cards by card status. **Step 2: **You’ll be able to view the last four digits of the associated card and its status. Click the cardholder’s name to increase a limit, lock, rename, replace, or cancel the card, as well as view all associated expenses. You can also filter results in the _Expenses_ tab by the last four digits of a specific card. To view recent expenses made with a specific card, navigate to the _Wallet_ page, select the card, and click _Expenses_ in the card detail pane. ### All cards associated with a spend limit **Step 1:** Go to the _Cards and Limits_. **Step 2: **Select the spend limit for which you’d like to review the associated cards. **Step 3:** Under _Member cards_, click on _View all cards_. You’ll get an overview of all cards currently assigned to a spend limit, the cardholder, the status of the spend limit, and the card type. You can also filter your results by specific card details, including card status, and card type, or search by user, card name, and the last four digits of a specific card. ## Download card information As an admin, you can download a record of your team’s cards directly from the _Cards and Limits_ page as a CSV or XLSX, reflecting any filters or selected columns you currently have applied to the table. **Note**: For security reasons, account and card admins can see the last four digits of other users’ cards, but not the full card details, regardless of the user’s role type. ### In the dashboard **Step 1:** Navigate to the Cards table from _Cards and Limits_. **Step 2: **Using the table settings**, **adjust any filters or columns you’d like to be included. The exported file contains all data from the filters and columns currently displayed. **Step 3:** Select _Download_, and choose your preferred export file type: - CSV - XLSX ## View card activity Account admins, card admins, and cardholders can see a card’s activity log, which lists events such as when the card was issued, when it was activated, if/when it had a PIN assigned to it, and locking/unlocking history. Each action will also list the name of the user who carried it out. ### Your own card’s activity To view your own card’s activity log, follow these steps: **Step 1:** In your dashboard, go to _Wallet_. **Step 2: **Click the card you want to view, click _View all limits and cards, _and choose it from the list. **Step 3: **In the card detail pane, click _Activity_. Here, you will see recent activity, including the date. ### Another user’s card activity Account and card admins can see the history of other users' cards by following these steps: **Step 1:** In your dashboard, go to _Cards and limits. _**Step 2:** Click the card you want to view. **Step 3: **In the card detail pane, click _Activity_. Here, you will see recent activity, including the date. ## Switch primary card Your primary card refers to the default card that you see the details of when you open your Brex app. If you only have one assigned Brex card, it will be set as your primary card by default — but if you have more than one assigned Brex card, you can switch any of them to act as your primary. ### In your dashboard **Step 1: **Go to _Wallet _and click _View limits and cards_. **Step 2**: From the list, pick the card you want to act as your primary. Only Brex cards indicated by a black or gold card icon can be set as a primary card. Cards indicated by a white icon are virtual cards that are permanently assigned to an existing spend limit. **Step 3: **Click the three dots on the top of the card and choose _Make primary card_. ### In your app **Step 1:** In your app, go to _Wallet_. **Step 2: **Tap on your current primary card at the top of the page. **Step 3:** Scroll down to _Other cards _and tap your preferred Brex card from the list. **Note**: Only Brex cards indicated by a black or gold card icon can be set as a primary card. Cards indicated by a white icon are virtual cards that are permanently assigned to an existing spend limit. **Step 4: **Choose _More _> _Make primary card_. ## Add card to virtual wallet You can add your Brex Mastercard to various virtual wallet services, including your Apple, Google, or Samsung wallet. Visa cards are not supported at this time. ### Apple Pay You have two options for adding Brex cards to Apple Pay. ### From your Brex app If you use Apple Pay, you can add your card directly from the Brex mobile app with the click of a button. **Step 1:** From _Wallet_, tap your primary card at the top of the screen. **Step 2: **Choose the card you want to add to your Apple Wallet. If it’s not already selected, tap it under _Other Cards_. **Step 3:** Tap _Add to Apple Wallet_. When the _Add Card to Apple Pay_ pop-up appears, tap _Next_. ### From Apple Pay You can add your Brex card from your Apple Wallet by following these steps: **Step 1: **Open your Apple Wallet and click + at the top right. **Step 2: **Under _From Apps on Your iPhone_, select Brex. You’ll only see this option if you haven’t already added your Brex cards to your Apple Wallet. **Step 3: **Follow the prompts to authenticate and select the card you want to add. Once your card is in your [Apple wallet](https://www.brex.com/digital-wallets/apple-pay), you’ll receive a verification code that you can use for confirmation. If you don’t receive your code or if you receive a text instructing you to contact Brex Support instead, try removing the card from your Apple Wallet and adding it again. After you’ve finished adding your card to your Apple Wallet, you can use your card immediately in all apps and at certain retail locations with Apple Pay. ### Google Pay and Samsung Pay You can add your Brex card to either Google Pay or Samsung Pay by copying your card details from your Brex app and inputting them into your preferred virtual wallet. Once your card is added to your Google Pay, you’ll receive a verification code that you can use for confirmation. If you don’t receive your code, try removing the card and adding it again. ### WeChat Pay If you plan to use your Brex card in China, adding your card to WeChat Pay has a higher success rate compared to using your card at a terminal. You can do this by following these steps: **Step 1:** Open WeChat Pay and go to _Me _> _Wallet. _**Step 2**: Tap _Bank Card _and choose _Add a New Bank Card_. **Step 3:** Enter your card number, select the type of card, choose the organization it belongs to, fill in your card information, and add your personal information. **Step 4:** Verify the card number, expiration date, CVV, and the billing address. **Note: **You can also use Alipay or Apple Pay for success with local Chinese vendors. ### Cheq If you’ll be transacting with your Brex card in India, you might consider adding your card to [Cheq’s UPI](https://www.cheq.money/) app for better success. This is done by setting up a tourist wallet by verifying yourself in-person at any of Cheq’s partner branches across India. Make sure to bring your passport and Indian visa for successful registration. You can find more information [here](https://www.cheq.money/tourist-wallet) on Cheq’s tourist wallet. **Note: **This feature is only available to citizens of G20 nations and non-resident Indian citizens. ## Card expiration When your physical card’s expiration date comes around, it’ll be time to [replace your card](https://www.brex.com/manage-your-card). We’ll email you 60 days in advance, and send you regular reminders from then until you’ve issued yourself a replacement. ### P-cards There are two considerations for p-card expiration: 1. You can set a start and end date on the card. When the end date passes, the card is locked and removed from the cardholder’s wallet. An admin can unlock the card, which will remove the card’s end date and restore the card’s usability. 2. Cards are automatically reissued upon card expiration. The p-card remains active with the same card number but receives a new CVV and expiration date—this is the card’s built-in expiration, not tied to the start or end date. Expired cards are auto-reissued to ensure ongoing use without disrupting recurring spending. Recurring spend will continue without any action.