Brex Empower Platform

How do I get Brex travel support?


You can reach Brex travel support 24/7, year-round for help with bookings made in Brex.

Note: If your team doesn't have access to Brex travel, an account or card admin can go to Company settings > Plan and billing in the dashboard. From here, you can click on Enable travel, or Schedule a call to learn more.

In your dashboard

Step 1: In your Brex dashboard, click Support at the top right of your screen.

Step 2: Navigate to the Travel section and choose your preferred way to connect with an agent:

  • Chat: Click Live chat

  • Phone: Call +1 (800)-610-7379

  • Email: Email support@travel.brex.com

Brex travel support can also be reached within Trips > Manage reservation.

In your app

Step 1: In the Brex app, click the settings logo at the top right of your screen.

Step 2: Navigate to Support and choose your preferred way to connect with an agent:

  • Chat: Tap Chat and then Live chat under Travel support.

  • Phone: Tap Call and press the number next to Travel support: +1 (800) 610-7379

  • Email: Tap Email and then support@travel.brex.com

Brex travel support can also be reached within Trips > Reservations > Contact an agent.

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