How can I get support for rewards?


Travel rewards

If you have questions about your travel arrangements, you can reach out to our travel partners at any time from your Brex dashboard. To do this, go to the Rewards tab > Book flights and hotels and follow the instructions there to get in touch with a support agent.

Note: Dedicated booking support or travel agent consultation is not included.

Crypto and gift card (TravelBank)

TravelBank is our partner for cryptocurrency and gift card redemption. They can also be contacted to help cancel or change any travel arrangements that were booked through their portal.

TravelBank agents are available 24/7, and can be reached via the following methods:

Phone: 1-866-682-8785
Email: brex-travel@travelbank.com
Chat: https://brex.travelbank.com/bookings


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