Brex Support is available from 5am-8pm PT, seven days a week, to help you with any account questions.
General
You can chat with us or find our support email address and phone number in your dashboard by clicking your name at the top right corner.
About a specific transaction
If you have questions about a specific card transaction, you can contact our support team for help by following the steps below.
Step 1: In your dashboard, go to Card > Transactions.
Step 2: Choose the specific transaction you have questions about and click Contact support team in the details pane.
Step 3: This will open a draft email to our support team. Under What do you need help with?, choose the most relevant topic, enter a message to send to Brex Support, and upload any applicable files. Once you’re done, click Send email.
Brex Support is available from 5am-8pm PT, seven days a week, to help you with any account questions.
General
You can chat with us or find our support email address and phone number in your dashboard by clicking your name at the top right corner.
About a specific transaction
If you have questions about a specific card expense, you can contact our support team for help by following the steps below.
Step 1: In your dashboard, go to Expenses.
Step 2: Choose the specific transaction you have questions about and, in the details pane, click the three dots > Contact support team.
Step 3: This will open a draft email to our support team. Under What do you need help with?, choose the most relevant topic, enter a message to send to Brex Support, and upload any applicable files. Once you’re done, click Send email.