# How to use customer feedback to improve your product

Is the customer always right? This session covers how to collect, analyze, and implement customer feedback

**URL Source:** https://www.brex.com/resources/how-to-use-customer-feedback-to-improve-your-product

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How to use customer feedback to improve your product

How do you distinguish valuable feedback from what’s less important? Is the customer always right? Which customer segment should you prioritize? To share insights on these topics and more, we hosted a webinar with AWS and Carta.



Speakers included Brex Chief Product Officer Karandeep Anand, former Head of Business Products at Meta, and Carta Chief Product Officer Heidi Johnson, with host Sekai Ndemanga, Business Development Lead at AWS.



In this webinar, you’ll learn:

- The best ways to collect, analyze, and implement customer feedback
- How to focus on the most valuable and actionable feedback

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