How do I manage the users on my Brex account?


This article refers to a feature that might not be available in your current Brex plan. If you'd like to learn more about this feature and how to unlock additional capabilities in Brex's upgraded plans, please have your account or card admin reach out to Brex Support by clicking on Support in your dashboard.

Brex offers three different ways for account admins and card admins to add and manage users on their Brex account. User management admins can also manage users with an employee role type. You can use any of the following methods at any time, and switch between them as you see fit:

  1. Email (single invite)

  2. HRIS integration

  3. CSV upload

Email (single invite)

Admins can send an invitation to a single employee by email to help set up core users on the account. If you only have a handful of users that you’d like to invite to your Brex account, you may want to use this method.

If you’re using Brex’s HRIS Integration, you can use it to manage single-invite users. For this to work, you’ll want to make sure their Brex sign-in email matches their HRIS work email and that they’re listed as a full-time employee within the HRIS. Otherwise, the user will need to be managed manually from the Brex dashboard.

When inviting a new user to your account, you can select:

  • User manager

  • Location

  • Department

  • Legal entity

  • Cost center

  • Preliminary spend limit

Please see How do I invite new users to Brex? for more information.

Brex Plus HRIS integration

Admins can use Brex’s HRIS Integration to manually or automatically invite users to their Brex accounts. This option is best suited for those that have a large group of full-time employees established in HRIS and want to invite them all to their Brex account. By doing so, admins will still be able to manage details through their HRIS.

Brex will sync the user’s first name, last name, email, title, and manager on a daily basis.

Please see How do I invite new users in bulk via HRIS? for more information.

CSV upload

Admins can also invite users via CSV upload if they have yet to integrate HRIS or do not integrate with HRIS at all.

You can manage users who were invited through the bulk CSV upload via HRIS, as long as their Brex email matches the work email from the HRIS and they’re listed as a full-time employee within the HRIS. Otherwise, user details will need to be managed manually from the Brex dashboard.

Please see How do I invite new users in bulk via CSV? for more information.

Inviting your user

Once you’ve added a user to the dashboard via HRIS or CSV, you can invite them to Brex. After clicking on the link in their invitation email, they’ll be asked to create a password and will be guided through the account activation workflow.

If you have any errors while activating your account, please try to clear your browser’s cache and cookies and try again. You can also reach out to support@brex.com.

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