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Stay secure with advanced protection from Brex

Need Help? If you suspect unauthorized activity or illegitimate communications related to your Brex account, please call the number on back of your card or log into your dashboard to chat with our Support team.
How Brex protects you
FRAUD PROTECTION
Spend with confidence thanks to Brex’s advanced fraud monitoring, protection, and prevention. Learn more
ACCOUNT SECURITY
Our priority is keeping your account safe with features geared toward secure browsing, authorization, and authentication.
DATA PRIVACY
Protecting user privacy is core to how we’ve built Brex, and we’ve committed to never sell your data. Learn more
TRUSTED PARTNERS
As part of our commitment to providing the best level of service, Brex works with PCI DSS-certified partners to safeguard your payment information.
AUTOMATION AND MANUAL REVIEW
Data modeling helps prevent fraud by ensuring that only authorized users can access accounts and make changes, but we harness the power of this technology to serve our customers best
Account Security
SECURE BROWSING
Encryption Our website uses encryption to ensure the protected transmission of data (HTTPS)

Idle Lockouts Brex forces automatic logouts after inactivity in order to prevent unsanctioned access or use of the user’s account

Security Policy Brex enforces a strict content security policy and iFrame protection to mitigate the threat of attacks such as ClickJacking
AUTHENTICATION
Secure ID and Password Brex enforces strong password requirements and supports mobile biometric authentication (Face ID/Touch ID)

Activity Confirmation Brex leverages both automated and manual review mechanisms to confirm account changes such as password reset or change

Identity Verification Upon account creation, users are required to setup Two Factor Authentication so that even knowing a user's password is not enough to compromise their account

Brex corporate security

Product security

Brex has a team of risk-minded software engineers on a mission to protect our customers through innovative and tailor-made features, services, and tooling.

Security by design

Security testing and code review are built in to our engineering workflows including the software development lifecycle.

Application security

Brex has a dedicated internal team of ethical hackers focused on the technical security of our web and mobile applications. We conduct ongoing penetration tests to proactively prevent weaknesses.

Incident response

Brex follows an established procedure to responding appropriately to potential incidents. All suspected incidents are managed by Brex’s Detection and Response team.

Built-from-scratch

Rather than relying upon outdated, legacy systems with known and easily exploitable vulnerabilities, we built and control the state-of-the-art foundation of our technology.

Regulatory compliance

Brex Cash is regulated by FINRA, with whom we have collaborative working relationship to ensure that we are not only meeting their security requirements, but exceeding them in most instances.

How can I protect myself?
Protect your passwords
Choose strong passwords and change them from time to time. This can prevent fraudsters from gaining access to your online Brex account or linked email accounts, and helps prevent ID theft.
BE VIGILANT ABOUT SUSPICIOUS REQUESTS
Brex will never ask you to divulge your personal information by email or text. Please do not respond to any such communication, defer to your Brex dashboard.
REVIEW YOUR CREDIT REPORT
To protect against identity theft, check your credit report at a regular cadence to verify all actions were intended.
MONITOR YOUR TRANSACTION ACTIVITY REGULARLY
Make a habit of reviewing your transaction history to ensure all payments are expected and legitimate.
KEEP CONTACT INFORMATION UPDATED
Make sure your email and phone number always up to date so that we can reach you immediately if we detect any suspicious activity.
STAY AWARE OF SCAMS
Fraudsters try to gain access to your sensitive information like credit card number by posing as a reputable source. Contact us if you’re unsure about the legitimacy of the request. Visit our learning center for helpful information about scams.
Help Center

Learn more about the risks of credit card fraud and security breaches

Contact us
support@brex.com
+1 833 228 2044
Office
405 Howard Street, Floor 2, San Francisco, CA 94105

Industries

TechLife sciencesEcommerce

Contact

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Resources

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©2020 Brex Inc. “Brex” and the Brex logo are registered trademarks.The Brex Mastercard® Corporate Credit Card is issued by Emigrant Bank, Member FDIC. Terms and conditions apply. See the Brex Platform Agreement for details.Brex Inc. provides a corporate card. Brex Treasury LLC is an affiliated SEC-registered broker-dealer and member of FINRA and SIPC that provides Brex Cash, a program that allows customers to sweep uninvested cash balances into certain money market mutual funds or FDIC-insured program bank accounts. Investing in securities products involves risk, including possible loss of principal. Neither Brex Inc. nor any of its affiliates is a bank. Please see brex.com/cash for important legal disclosures.