Brex | Why is my memo/receipt duplicating on other transactions?
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Why is my memo/receipt duplicating on other transactions?


Occasionally, if you have multiple transactions with the same vendor, uploading a receipt or memo to one of these transactions will cause it to duplicate to others from that vendor. This happens whenever the merchant reuses a single authorization code across multiple transactions.Even if it looks to be a completely separate charge in your Brex dashboard, memos and receipts will automatically be added to transactions that share the same merchant code.

The best solution is to add all of your receipts for the affected transactions to a single document, and upload that.

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Open an account

Why is my memo/receipt duplicating on other transactions?


Occasionally, if you have multiple transactions with the same vendor, uploading a receipt or memo to one of these transactions will cause it to duplicate to others from that vendor. This happens whenever the merchant reuses a single authorization code across multiple transactions.Even if it looks to be a completely separate charge in your Brex dashboard, memos and receipts will automatically be added to transactions that share the same merchant code.

The best solution is to add all of your receipts for the affected transactions to a single document, and upload that.

Was this article helpful?

|

Still can't find what you're looking for?

Chat with us->
Open an account

Why is my memo/receipt duplicating on other transactions?


Occasionally, if you have multiple transactions with the same vendor, uploading a receipt or memo to one of these transactions will cause it to duplicate to others from that vendor. This happens whenever the merchant reuses a single authorization code across multiple transactions.Even if it looks to be a completely separate charge in your Brex dashboard, memos and receipts will automatically be added to transactions that share the same merchant code.

The best solution is to add all of your receipts for the affected transactions to a single document, and upload that.

Was this article helpful?

|

Still can't find what you're looking for?

Chat with us->