What do the expense filters under compliance and status mean?

Compliance

• Memo

  • Memo added - The expense currently has a memo, regardless of policy.

  • No memo added - The expense doesn’t currently have a memo, regardless of policy.

• Receipt

  • Receipt added - The expense currently has a receipt, regardless of policy.

  • No receipt added - The expense  doesn’t currently have a receipt, regardless of policy.

• Compliance

  • Flagged for missing memo - The expense policy says this expense needs a memo, but none has been added.

  • Flagged for missing receipt - The expense policy says this expense needs a receipt, but none has been added.

  • Flagged for missing attendees - The expense policy says this expense needs attendees, but none have been added.

  • Flagged for other reasons - The expense policy has flagged this expense due to another policy rule (disallowed merchants or merchant categories, invalid receipt, others).

Status

• Approval Status

  • Submitted/Repayment requested - An expense is submitted for approval, but is currently either waiting on approval, missing receipt or memos according to the expense policy, or is awaiting repayment.

  • Approved - An expense is approved and fully compliant with the policy.

  • Canceled - An expense was canceled after being submitted.

  • Denied / Pending repayment - A reimbursement or card expense was denied or is pending repayment.

• Payment Status

  • Processing - The payment for an expense is processing. For card expenses, the payment is pending and hasn’t cleared yet. For reimbursements, the funds are currently being sent to the employee.

  • Declined/Failed - The payment for an expense failed. For card expenses, the payment was declined. For reimbursements, the payment failed to be processed. Please see the details panel for detailed reasons why a payment failed.

  • Completed/Paid - The payment has been completed or paid to employees.

  • Chargeback - The expense was charged back due to a dispute.