What do the expense filters under compliance and status mean?


Compliance

  • Memo

    • Memo added - The expense currently has a memo, regardless of policy.

    • No memo added - The expense doesn’t currently have a memo, regardless of policy.

  • Receipt

    • Receipt added - The expense currently has a receipt, regardless of policy.

    • No receipt added - The expense  doesn’t currently have a receipt, regardless of policy.

  • Compliance

    • Flagged for missing memo - The expense policy says this expense needs a memo, but none has been added.

    • Flagged for missing receipt - The expense policy says this expense needs a receipt, but none has been added.

    • Flagged for missing attendees - The expense policy says this expense needs attendees, but none have been added.

    • Flagged for other reasons - The expense policy has flagged this expense due to another policy rule (disallowed merchants or merchant categories, invalid receipt, others).

Status

  • Approval Status

    • Submitted/Repayment requested - An expense is submitted for approval, but is currently either waiting on approval, missing receipt or memos according to the expense policy, or is awaiting repayment.

    • Approved - An expense is approved and fully compliant with the policy.

    • Canceled - An expense was canceled after being submitted.

    • Denied / Pending repayment - A reimbursement or card expense was denied or is pending repayment.

  • Payment Status

    • Processing - The payment for an expense is processing. For card expenses, the payment is pending and hasn’t cleared yet. For reimbursements, the funds are currently being sent to the employee.

    • Declined/Failed - The payment for an expense failed. For card expenses, the payment was declined. For reimbursements, the payment failed to be processed. Please see the details panel for detailed reasons why a payment failed.

    • Completed/Paid - The payment has been completed or paid to employees.

    • Chargeback - The expense was charged back due to a dispute.

Was this article helpful?

|

Still can't find what you're looking for?

Chat with us->