What are expense comments?

When you or your employee need to ask a question about a transaction, you can use comments within the Brex dashboard or mobile app to do so — without needing to send an email or text on another channel. You’ll be able to carry out back and forth replies until the issue is resolved.

If no conversation is required, comments can also be used as a tool to leave more information on a particular transaction that won’t fit in the memo section. This way, everything stays within Brex and can easily be accessed during audits.

Expense owners will be notified of any new comment via email or push notification, if they have them enabled. You can also loop other parties into the conversation by adding an @ symbol, followed by the user’s name.

Admins and managers can use expense comments to remind employees to submit expense documentation. Prior to typing a custom message in the comment box, click Remind about documentation. This will send an email to the expense owner, reminding them to submit any missing documentation required by their expense policy.