I have a pending fraud investigation; how long will it take?

A fraud investigation can take up to 90 days and we will notify you once it's complete. In the meantime, we may contact you for additional information.

Note: While disputes are being investigated, the charge will be settled alongside the rest of your balance when your Brex statement comes due. If you receive a successful conclusion of the dispute, you’ll receive a chargeback for these funds.

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