How do I mute or unmute expense alerts?

Account and card admins can manage expense alerts at any time by either muting or unmuting them from the Brex dashboard.

Step 1: In your dashboard, go to Expenses > Company expenses.

Step 2: In the top-right corner of the page, select Manage settings.

Step 3: Click Edit in Expense settings. Review your expense policy and click Next.

Step 4: Your current expense alerts will be listed beneath the categories under Alerts. To update these, choose to mute specific merchants or users.

Mute alerts

Step 1: On the Manage your alerts page, choose the categories you want to mute specific alerts for:

  • Duplicate subscriptions

  • Subscription price increases

  • Unusual employee spend

Step 2: Within that category, choose either Mute specific merchants or Mute specific users.

Note: You can also click Mute specific users from all alerts at the bottom of the page.

Step 3: Click Review and then Save.

Unmute and manage alerts

Step 1: If you’ve already muted a vendor or user, you’ll see Muted next to their name.

Step 2: Below the muted vendor or user’s name, click Manage.

Step 3: A pop-up window will appear and contain a vertical list of all your muted merchants and users. To remove any from the list, click the X icon next to their name.

Note: You can also mute new merchants and users by using the dropdown menu Select merchant / Select user.

Step 4: Select Done to close the pop-up.

Step 5: Click Review and then Save.

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