Admins can lock or unlock any cards that belong to other users in the dashboard by following the steps below.

Note: If an admin locks the card that belongs to an employee or AP clerk, that user won’t be able to unlock their card again without admin approval.

Step 1: Under Team > Users, search the name of the user.

Step 2: Click on their name and choose View all of [User’s] cards. 

Step 3: Select the card you want to lock or unlock.

Step 4: Click the three dots to the right of the card’s name and select either Lock or Unlock.

Admins can lock or unlock any cards that belong to other users in the dashboard by following the steps below.

Note: If an admin locks the card that belongs to an employee or AP clerk, that user won’t be able to unlock their card again without admin approval.

Step 1: Under Team > Company, search the name of the user.

Step 2: Click on their name and, in the Cards section, locate the card you want to lock.

Step 3: Click the 3 dots to the right of the card’s name and select either Lock or Unlock.

Step 4: If locking, choose the Reason for locking this card and click Lock Card.