How do I check the status of my dispute?

Brex will send email updates regarding the status of your dispute. You can also check the status of your dispute by following the steps below.

In your dashboard

Step 1: If you’re an account or card admin, Go to either Expenses or the Accounts tab, to select the transaction you’ve disputed. For other role types, your transactions can be found on the Wallets tab.

Step 2: Under transaction details on the right, you should see the current status of your dispute.

In your app

Step 1: Go to your Wallet > Latest expenses and tap the expense you disputed. You can also tap All Expenses to view older transactions.

Step 2: You’ll see a popup with your claim number, as well as your dispute status (whether the dispute is still under review or has been resolved).

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