Brex Cash
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Brex Cash

  • How do I block or allow ACH debits from my Brex Cash account?

    You can prevent unwanted ACH debits by managing which counterparties are authorized to pull funds from your Brex Cash account. Whenever an unauthorized ACH debit is attempted, all Brex Cash and card admins, as well as Brex Cash users, will be notified via email. There are two ways to configure

  • What are the cut-off times for canceling or modifying Brex Cash transfers?

    Once you’ve initiated a transfer from your Brex Cash account, there are standard cut-off times after which you’ll no longer be allowed to change or cancel your transfer. Outbound transfers Domestic wire: After the 45th minute of the present hour. International wire: 15 minutes after the wire has been submitted. ACH: At 3:45pm ET

  • Why haven’t I been approved for instant revenue yet?

    To get you instant access to your earnings, there are a few initial verifications Brex needs to handle to ensure a seamless link with your other accounts, explained in the sections below. We’re verifying your bank account Brex needs to verify that your linked bank account can be used to receive and

  • How do I receive a domestic wire or ACH?

    To receive these transfers, please provide the sender with your Brex Cash account details, which you can find with the instructions below. Note: The account details are only available to those with the role type of account admin. Step 1: Under Cash, click Transactions. Step 2: Under Account details, select View details.

  • How do I send a wire from my Brex Cash account?

    To initiate a wire transfer, navigate to Transactions under the Cash tab of your Brex dashboard and click Send payment. You’ll be asked for the following information: Recipient’s full name Sender full name Recipient phone number Sender phone number Recipient address Recipient bank name and information Recipient checking account information The dollar amount you’re sending Domestic wires Recipient bank’s routing number Recipient’s

  • How do I receive an international wire?

    Please use the following details to send an international wire to a Brex account. If you're arranging a domestic wire, you can find instructions in How do I receive a domestic wire or ACH?. Note: We're unable to support transactions in certain regions, listed below. Step 1: Enter beneficiary bank information SWIFT/BIC

  • What is the Brex Cash routing number?

    The routing number for your Brex Cash account is 211075086. You can reference this number, and other account details, in your dashboard or mobile app. In the Brex dashboard Step 1: Navigate to the Transactions page of the Cash tab. Step 2: Click View details under the Account details section. In the mobile

  • Onboarding guide for Brex account admins

    Welcome to Brex and congratulations on getting your cash management account! We'll walk you through the setup process for your Brex Cash account and introduce you to the account's main functions. Step 1: Fund your Brex Cash account You can fund your account in two ways: Initiate an ACH or wire transfer from your

  • What does it cost to use Brex Cash and card?

    There are no transaction or wire fees with Brex Cash, nor does Brex charge any fees for transacting with your card. We also don't charge monthly account fees or similar types of fees. However, money market funds may bear fees and expenses. Brex and our partner banks don't charge fees to

  • Will my deposit be delayed?

    We know that moving funds quickly is essential to growing businesses. Although we process deposits as efficiently as possible, there may occasionally be delays, such as in cases where you recently deposited a large amount of funds in your account. As you initiate more deposits over time or from the

  • How do I add funds to my Brex Cash account?

    Let’s get your account funded! Here are a few easy ways to increase your Brex Cash account balance and credit limit. Transfer funds from an external bank account This is typically the fastest way to add funds to Brex Cash. You can send funds to Brex using an ACH, wire, or check

  • How do I add Brex to my safelist?

    When depositing funds to your Brex Cash account via the Add funds button in your dashboard, Brex will initiate an ACH debit from the selected financial account. However, some institutions may block or return this debit depending on the ACH blocking or filtering on the account. For security purposes, your

  • How do I set up multiple Brex Cash accounts?

    Note: Multiple Brex Cash accounts is a feature that's currently only available to early-access customers. If you’ve been chosen to receive early access and are approved for a Brex Cash account, account admins can create up to 8 individual accounts under one EIN. The individual accounts will have unique account

  • How do I pay my Brex Card statement with my Brex Cash account?

    You can change the account that is used to pay your Brex card balance by following the steps below. Step 1: Under the Brex tab on the top left of your dashboard, select Settings. Step 2: Under Bank connections, click Change account in the Autopay account section. Step 3:Select your Brex Cash account from

  • How do I send a payment with my Brex Cash account?

    Admins and users can initiate payments from the Brex dashboard. Step 1: Under Cash, navigate to Transactions and click Send payment. Step 2: Enter the payment details including the beneficiary information, payment type, and amount. Step 3: Choose the desired payment date, noting the estimated arrival time on the right side. Step 4: For

  • Do you earn rewards when using Brex Cash?

    Yes! There are many benefits to using a Brex Cash account. Please review the following types of rewards. Bonus points You'll get 10,000 points when you spend $3,000 on your Brex card and 20,000 points when you link a payroll or ecommerce platform to Brex within your first 3 months. Once you meet

  • How do I find my account and routing number?

    You can view your Brex Cash account and routing number from both the Brex mobile app and web dashboard. These account details can be used to complete tasks such as initiating an inbound wire or ACH transfer or paying recurring bills and charges. In the dashboard Step 1: Under the Cash tab,

  • Is Brex Cash a bank account?

    Brex Cash is not a bank account; it is a cash management account offered by Brex Treasury (a FINRA-registered broker-dealer) that functions very much like a business bank account but that is designed for the way small businesses actually work! You can use your Brex Cash account to securely deposit checks

  • Brex deposit limits

    What are deposit limits? There are 3 types of deposits and each has different limits: How are my deposit limits set? Deposit limits are determined by many factors including the tenure of your account, your deposit history, your spending history, and more. Your deposit limits are evaluated daily and most customers will see

  • How do I connect my ecommerce payouts to Brex?

    Some ecommerce platforms will let you transfer funds via ACH or wire. If your platform allows this, you can externally initiate a transfer to your Brex Cash account. If you’re using Amazon, Shopify, Stripe, Square, or PayPal, you may have the option to receive funds through our instant revenue feature.

  • How do I manage my allocation strategy?

    For your primary Brex Cash account, you can choose a custom percentage or specific dollar amount for allocating funds between FDIC-insured cash and money market funds (MMF) by following the steps below. You can change the allocation strategy at any time. Step 1: Under the Brex tab on the top left

  • Does Brex have an International Bank Account Number (IBAN)?

    Brex doesn’t have an IBAN, as IBANs are, more often than not, exclusive to European institutions.  If you’re trying to arrange a transfer into your Brex Cash account and the originator’s transfer form requires an IBAN, please reach out to the sending institution. They’ll be able to advise you as to

  • Can I send checks from my Brex Cash account?

    Yes, you can send checks! To arrange for a check to be sent, please follow the steps below. Step 1: Click Cash on the left side of your Brex dashboard and then Send payment on the right. Step 2: Enter your recipient's name. Step 3: Under Payment type, select Check. Also enter the

  • Where are my money market funds stored?

    Funds in your Brex Cash that you choose to be stored in money market funds are segregated and held by Bank of New York Mellon. These funds are invested in the Dreyfus Government Cash Management Fund (DAGXX). The DAGXX invests solely in securities that are issued or guaranteed by the US

  • Which type of checks can I deposit into my Brex Cash account?

    We accept the most common types of checks but there are a few types that aren’t eligible for deposit into your Brex Cash account. Below is a breakdown of what you can and can’t deposit via Brex. ACCEPTED Cashier’s checks Regular handwritten checks E-checks E-checks are accepted as long as the deposit photo isn't a

  • How do I manage my vendors on Brex Cash?

    Admins and users can create and manage vendor information right from the Brex dashboard. The Vendors page under the Cash tab will provide a table of all the stored vendors on your account. ADDING A SINGLE VENDOR Step 1: Under Cash in your Brex dashboard, navigate to Vendors and select Add vendor

  • How do I cancel a payment from my Brex Cash account?

    Admins and users can cancel transactions from the Brex dashboard following the steps below. Step 1: Navigate to Transactions under Cash. The Scheduled section will display any processing or future payments. Step 2: Select the payment and click the ⊘ icon on the right side. For recurring payments, select one of the following: Cancel

  • Where are international wires supported with Brex Cash?

    International wire transfers can be sent from your Brex Cash account to the countries listed below. Albania Algeria Argentina Armenia Australia Austria Bahamas Bahrain Bangladesh Belarus Belgium Belize Bermuda Brazil Bulgaria Cambodia Cameroon Canada Cayman Islands Chile China Colombia Costa Rica Cote d'Ivoire Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Ethiopia Finland France Georgia Germany Ghana Gibraltar Greece Guatemala Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kuwait Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Mexico Montenegro Morocco Nepal Netherlands New Zealand Nicaragua Nigeria Norway Pakistan Panama Peru Philippines Poland Portugal Qatar Romania Russia Rwanda Senegal Serbia Sierra Leone Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Togo Tunisia Turkey UAE Ukraine United Kingdom Uruguay Uzbekistan Vietnam

  • What payment methods can I use to receive money?

    You can receive money via ACH, domestic wire transfer, international wire transfer, and checks. You’re currently not able to receive credit card payments or to request a payment via invoice.

  • Where do I see a pending transfer on my Brex dashboard?

    You can see all pending transfers that were initiated through the Brex dashboard under Cash > Transactions. If you used an external service to initiate the transfer, you won’t be able to see the pending transfer until it has cleared in your Brex Cash account.

  • How do I link my PayPal account to Brex Cash?

    Link your PayPal account to your Brex Cash account to make transfers easy! Follow the steps below on PayPal’s website. Step 1: Navigate to Wallet in the menu of your PayPal dashboard. Step 2: Select Link a bank. Step 3: Search for Brex in the bank list. (Note: Brex is not a bank

  • What transfers are possible from the app vs the dashboard?

    You can add funds to your Brex Cash account through either your Brex app or Brex dashboard. However, some types of transfers are only available on one platform or the other. Transfers accepted through the app Check deposits Check deposits can only be completed through the Brex app. Instructions for depositing checks can

  • What happens to my Brex Cash balance once I close the account?

    When you choose to close your Brex Cash account, you’ll be prompted to transfer your funds via ACH to another account. If your account has been suspended and closed, your Brex Cash balance will be returned to you once our review of your account is completed.

  • How do I request a voided check?

    Brex doesn’t currently provide voided checks. However, you can download an account verification letter from your Brex dashboard that should be a sufficient alternative. Please follow these instructions to do so: How do I download an account verification document for my Brex Cash account?.

  • Can I request a refund on an ACH, wire, or mailed check?

    Once an outgoing transfer has successfully been processed, it’s very unlikely that we’d be able to retrieve those funds. If you’d like the transfer returned, please try contacting the receiver to ask them to initiate a refund or destroy the check.

  • My transfer is outside of general processing time. What do I do now?

    If your transfer is only slightly outside of standard processing time, please give it a few extra days to clear. If your transfer is well outside of processing time or you suspect there may be another issue, please follow the steps below. Outbound transfers Step 1: You can view the status of the

  • What does Brex card collection mean?

    Admins will see Brex card collections under the Cash tab if your company is making daily payments with Brex Cash. These are payments to Brex for all cleared transactions made on your Brex card, which are paid directly from your Brex Cash account.

  • Is the Brex card a credit card or a debit card?

    All Brex cards are credit cards. We report your payment history on these cards to business credit bureaus, so Brex Cards can help you build business credit. Payment is typically due for daily statements card balances every day. However, funds aren’t immediately withdrawn whenever you transact. Instead, all of your cleared

  • Can I deposit loans into my Brex Cash account?

    Yes! While Brex isn’t an approved SBA-certified lender, you can deposit externally sourced loans into your Brex Cash account. This includes PPP loans. To find the details you’ll need to provide to deposit the loan, please see: How can I find my account details for someone else to send me money

  • Why did my check deposit fail?

    Check deposits fail for a variety of reasons. Please refer to the suggestions below to ensure a successful check deposit. Illegible or missing details Checks will be rejected if they cannot be read or if details are missing. Please follow the guidelines below. Use a blue or black ink ballpoint pen. Do not use

  • Who should my checks be payable to when depositing funds into Brex Cash?

    To successfully deposit a check via the Brex mobile app, the check must be made payable to one of the following names: Legal business name associated with the Brex Cash account Provided during the application process Legal name of a Brex Cash admin Provided when inviting the user to Brex Doing Business As (DBA) name

  • JP Morgan Chase FAQs

    We're migrating from LendingClub Bank/ACBB to JP Morgan Chase as the bank that processes all international wires. Why are we migrating? As the number of Brex Cash customers has scaled, we need to use a bank that can handle the volume of payments so that you have a good experience with minimal

  • For the Brex Cash account, how do I set up transaction approvals?

    Transaction approvals allow Brex admins to delegate financial tasks to an AP clerk, while maintaining final control over when funds leave the account. Transactions made by an AP clerk will require final approval by an account admin before they begin processing. Read What are the various Brex role types? to learn more

  • Enabling auto-sweep to access instant revenue

    If you sell through PayPal, Square, or Stripe, in order to qualify for instant revenue you’ll need to elect for your earnings to be automatically swept into your Brex account (or third-party bank account if you’d like to test instant revenue via trial access). To do this, please follow the platform-specific

  • How do I manage admin approvals on Brex Cash?

    When a transfer from Brex Cash requires approvals, account admins will receive an email and a notification from their Brex mobile app to approve the payment. The admin can approve the transfer from either the email or mobile app and it’ll continue processing as expected. Some Brex Cash transfers initiated by

  • How long does it take to deposit a check into my Brex Cash account?

    Processing times for check deposits vary depending on the size of the deposit and the need for enhanced due diligence. Checks will typically clear within 5-7 business days. To add funds to your account more quickly, we recommend initiating a wire transfer or ACH from your external bank account. Please see

  • Setting up scheduled and recurring deposits on Brex Cash

    Admins can choose to send deposits immediately or have them begin processing at a later date. Deposits can repeat on a monthly, weekly, or custom schedule. Step 1: On the Transactions page under the Cash tab, click Add funds and select Bank transfer. Step 2: Select the account you'd like to transfer

  • How to initiate an ACH transfer through the Brex app?

    Admins and users can initiate ACH transfers from the Brex mobile app. If you don't already have the app, please read How can I install the Brex mobile app?. Step 1: Log in to the Brex app and tap the $ icon at the bottom. Step 2: Tap the + sign at

  • How are instant revenue fees collected?

    When you elect to access your unpaid revenue as cash, Brex charges a small fee per advance (1.5% per advance for Amazon, and 1.0% per advance on all other platforms). At the time of collection, Brex automatically redeems any available rewards points to offset as much of the instant revenue

  • How do I set up the Gusto integration?

    As a Brex Cash and card admin, you can link your payroll account to see upcoming payments. If you do this within 3 months of signing up, you'll receive a 20k rewards bonus! If you are not yet a Gusto customer, you can sign up directly on the Brex dashboard to

  • Is there a fee for international wires on Brex Cash?

    Brex and our partner banks don't charge fees to send or receive international wires. However, when sending funds internationally, funds may be sent through third-party banks who may charge fees to cover their costs. Additionally, the recipient's bank may charge the recipient a fee to process the wire. For more details,

  • How do I add Brex Cash to my account?

    Admins of existing Brex card accounts can apply for Brex Cash right from the dashboard by following the steps below. Step 1: Select Cash account at the bottom left of your Brex dashboard. Step 2: Click Get started to begin the application. Step 3: Complete the application and our identity verification by uploading a government-issued photo ID. Step

  • How do I connect my payroll to Brex Cash?

    Receive a 20k rewards bonus for linking your payroll or ecommerce revenue to Brex within 3 months of signing up. You can connect Brex to your payroll service using your account and routing numbers found on the Transactions page in the Cash tab. Click View details under Account details. Gusto Connect your Brex

  • How do I add international wires?

    The ability to send international wire transfers has been auto-enabled on your account. Please read How do I send an international wire to my Brex Cash account? for more information.

  • What are the standard processing times for sending payments with Brex Cash?

    Making payments and paying vendors from Brex Cash is quick and free of charge. Outgoing ACH: Typically processed within 2-3 business days, depending on what time of day the ACH transaction is submitted. Outgoing checks: Printed and mailed within 2 business days. From there, delivery times vary depending on the recipient’s location.

  • How do I deposit checks in my Brex Cash account?

    Check deposits are quick and easy via the Brex mobile app! If you don't already have it, please read How can I install the Brex mobile app? Once installed, follow the steps below to make your mobile deposit. We accept cashier’s checks, personal checks, and e-checks in US dollars. Money orders

  • Can I order physical checks for my Brex Cash account?

    You can send checks from your Brex dashboard by following these instructions: Can I send checks from my Brex Cash account?. We don’t currently offer physical checkbooks for issuing checks from your Brex Cash account.

  • Can I deposit cash in my Brex Cash account?

    We don't currently offer the option to deposit cash into your Brex Cash account or use ATMs with your Brex card. Please read How do I add funds to my Brex Cash account? to learn about alternatives to cash deposits.

  • What ecommerce platforms are compatible with my Brex Cash account?

    Here are some examples of ecommerce platforms that you can connect to your Brex Cash account: Amazon BigCommerce Braintree PayPal Shopify Square Stripe Venmo Wix Xoom The connection to Brex is initiated from your ecommerce platform. If your platform isn’t listed here, please contact their customer service to ask whether it’s compatible with Brex. Note: Not all platforms will be eligible to

  • Are there any transaction fees with Brex Cash?

    No. All transactions, including domestic and international wires, are free with Brex Cash. Brex and our partner banks do not charge fees to send or receive international wires with Brex Cash. However, when sending funds internationally, funds may be sent through third-party banks. Third-party banks may charge fees to cover their

  • Why is my option to “Add funds” suddenly unavailable?

    If you’ve had one or more failed deposit attempts on your account, your option to Add funds from your dashboard may become restricted. During this time, you can still transfer funds into your Brex Cash account from external sources (such as from your bank portal). As we see a series of successful,

  • How can I track an outgoing ACH or wire payment?

    If you've sent an ACH or wire from your Brex Cash account, you can track the status of the funds by using the tracking information available on the dashboard once your transfer has been processed. On the business day after your ACH or wire was processed, go to Cash > Transactions

  • I found a security issue. Who should I talk to about this?

    Please reach out to our support team via the button on the bottom of this page. Our support team will work with our internal teams to promptly fix the issue. Simply mention "Cash" in the chat and it will direct you to a Brex Cash specialist.

  • Can I use my Brex card at an ATM?

    By default, Brex credit cards cannot be used to withdraw cash at ATMs. For supported ways to transfer your balance, see How do I send a payment with my Brex Cash account?.

  • Is there a maximum amount I can transfer at one time via ACH or wire?

    Typically, ACH and wire transfers aren’t capped at a specific amount. However, larger transfers can have longer processing times and your Brex account may be subject to deposit limits. This impacts the amount you can transfer at one time. You can read more about what deposit limits involve in this

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Brex Cash

  • How do I block or allow ACH debits from my Brex Cash account?

    You can prevent unwanted ACH debits by managing which counterparties are authorized to pull funds from your Brex Cash account. Whenever an unauthorized ACH debit is attempted, all Brex Cash and card admins, as well as Brex Cash users, will be notified via email. There are two ways to configure

  • What are the cut-off times for canceling or modifying Brex Cash transfers?

    Once you’ve initiated a transfer from your Brex Cash account, there are standard cut-off times after which you’ll no longer be allowed to change or cancel your transfer. Outbound transfers Domestic wire: After the 45th minute of the present hour. International wire: 15 minutes after the wire has been submitted. ACH: At 3:45pm ET

  • Why haven’t I been approved for instant revenue yet?

    To get you instant access to your earnings, there are a few initial verifications Brex needs to handle to ensure a seamless link with your other accounts, explained in the sections below. We’re verifying your bank account Brex needs to verify that your linked bank account can be used to receive and

  • How do I receive a domestic wire or ACH?

    To receive these transfers, please provide the sender with your Brex Cash account details, which you can find with the instructions below. Note: The account details are only available to those with the role type of account admin. Step 1: Under Cash, click Transactions. Step 2: Under Account details, select View details.

  • How do I send a wire from my Brex Cash account?

    To initiate a wire transfer, navigate to Transactions under the Cash tab of your Brex dashboard and click Send payment. You’ll be asked for the following information: Recipient’s full name Sender full name Recipient phone number Sender phone number Recipient address Recipient bank name and information Recipient checking account information The dollar amount you’re sending Domestic wires Recipient bank’s routing number Recipient’s

  • How do I receive an international wire?

    Please use the following details to send an international wire to a Brex account. If you're arranging a domestic wire, you can find instructions in How do I receive a domestic wire or ACH?. Note: We're unable to support transactions in certain regions, listed below. Step 1: Enter beneficiary bank information SWIFT/BIC

  • What is the Brex Cash routing number?

    The routing number for your Brex Cash account is 211075086. You can reference this number, and other account details, in your dashboard or mobile app. In the Brex dashboard Step 1: Navigate to the Transactions page of the Cash tab. Step 2: Click View details under the Account details section. In the mobile

  • Onboarding guide for Brex account admins

    Welcome to Brex and congratulations on getting your cash management account! We'll walk you through the setup process for your Brex Cash account and introduce you to the account's main functions. Step 1: Fund your Brex Cash account You can fund your account in two ways: Initiate an ACH or wire transfer from your

  • What does it cost to use Brex Cash and card?

    There are no transaction or wire fees with Brex Cash, nor does Brex charge any fees for transacting with your card. We also don't charge monthly account fees or similar types of fees. However, money market funds may bear fees and expenses. Brex and our partner banks don't charge fees to

  • Will my deposit be delayed?

    We know that moving funds quickly is essential to growing businesses. Although we process deposits as efficiently as possible, there may occasionally be delays, such as in cases where you recently deposited a large amount of funds in your account. As you initiate more deposits over time or from the

  • How do I add funds to my Brex Cash account?

    Let’s get your account funded! Here are a few easy ways to increase your Brex Cash account balance and credit limit. Transfer funds from an external bank account This is typically the fastest way to add funds to Brex Cash. You can send funds to Brex using an ACH, wire, or check

  • How do I add Brex to my safelist?

    When depositing funds to your Brex Cash account via the Add funds button in your dashboard, Brex will initiate an ACH debit from the selected financial account. However, some institutions may block or return this debit depending on the ACH blocking or filtering on the account. For security purposes, your

  • How do I set up multiple Brex Cash accounts?

    Note: Multiple Brex Cash accounts is a feature that's currently only available to early-access customers. If you’ve been chosen to receive early access and are approved for a Brex Cash account, account admins can create up to 8 individual accounts under one EIN. The individual accounts will have unique account

  • How do I pay my Brex Card statement with my Brex Cash account?

    You can change the account that is used to pay your Brex card balance by following the steps below. Step 1: Under the Brex tab on the top left of your dashboard, select Settings. Step 2: Under Bank connections, click Change account in the Autopay account section. Step 3:Select your Brex Cash account from

  • How do I send a payment with my Brex Cash account?

    Admins and users can initiate payments from the Brex dashboard. Step 1: Under Cash, navigate to Transactions and click Send payment. Step 2: Enter the payment details including the beneficiary information, payment type, and amount. Step 3: Choose the desired payment date, noting the estimated arrival time on the right side. Step 4: For

  • Do you earn rewards when using Brex Cash?

    Yes! There are many benefits to using a Brex Cash account. Please review the following types of rewards. Bonus points You'll get 10,000 points when you spend $3,000 on your Brex card and 20,000 points when you link a payroll or ecommerce platform to Brex within your first 3 months. Once you meet

  • How do I find my account and routing number?

    You can view your Brex Cash account and routing number from both the Brex mobile app and web dashboard. These account details can be used to complete tasks such as initiating an inbound wire or ACH transfer or paying recurring bills and charges. In the dashboard Step 1: Under the Cash tab,

  • Is Brex Cash a bank account?

    Brex Cash is not a bank account; it is a cash management account offered by Brex Treasury (a FINRA-registered broker-dealer) that functions very much like a business bank account but that is designed for the way small businesses actually work! You can use your Brex Cash account to securely deposit checks

  • Brex deposit limits

    What are deposit limits? There are 3 types of deposits and each has different limits: How are my deposit limits set? Deposit limits are determined by many factors including the tenure of your account, your deposit history, your spending history, and more. Your deposit limits are evaluated daily and most customers will see

  • How do I connect my ecommerce payouts to Brex?

    Some ecommerce platforms will let you transfer funds via ACH or wire. If your platform allows this, you can externally initiate a transfer to your Brex Cash account. If you’re using Amazon, Shopify, Stripe, Square, or PayPal, you may have the option to receive funds through our instant revenue feature.

  • How do I manage my allocation strategy?

    For your primary Brex Cash account, you can choose a custom percentage or specific dollar amount for allocating funds between FDIC-insured cash and money market funds (MMF) by following the steps below. You can change the allocation strategy at any time. Step 1: Under the Brex tab on the top left

  • Does Brex have an International Bank Account Number (IBAN)?

    Brex doesn’t have an IBAN, as IBANs are, more often than not, exclusive to European institutions.  If you’re trying to arrange a transfer into your Brex Cash account and the originator’s transfer form requires an IBAN, please reach out to the sending institution. They’ll be able to advise you as to

  • Can I send checks from my Brex Cash account?

    Yes, you can send checks! To arrange for a check to be sent, please follow the steps below. Step 1: Click Cash on the left side of your Brex dashboard and then Send payment on the right. Step 2: Enter your recipient's name. Step 3: Under Payment type, select Check. Also enter the

  • Where are my money market funds stored?

    Funds in your Brex Cash that you choose to be stored in money market funds are segregated and held by Bank of New York Mellon. These funds are invested in the Dreyfus Government Cash Management Fund (DAGXX). The DAGXX invests solely in securities that are issued or guaranteed by the US

  • Which type of checks can I deposit into my Brex Cash account?

    We accept the most common types of checks but there are a few types that aren’t eligible for deposit into your Brex Cash account. Below is a breakdown of what you can and can’t deposit via Brex. ACCEPTED Cashier’s checks Regular handwritten checks E-checks E-checks are accepted as long as the deposit photo isn't a

  • How do I manage my vendors on Brex Cash?

    Admins and users can create and manage vendor information right from the Brex dashboard. The Vendors page under the Cash tab will provide a table of all the stored vendors on your account. ADDING A SINGLE VENDOR Step 1: Under Cash in your Brex dashboard, navigate to Vendors and select Add vendor

  • How do I cancel a payment from my Brex Cash account?

    Admins and users can cancel transactions from the Brex dashboard following the steps below. Step 1: Navigate to Transactions under Cash. The Scheduled section will display any processing or future payments. Step 2: Select the payment and click the ⊘ icon on the right side. For recurring payments, select one of the following: Cancel

  • Where are international wires supported with Brex Cash?

    International wire transfers can be sent from your Brex Cash account to the countries listed below. Albania Algeria Argentina Armenia Australia Austria Bahamas Bahrain Bangladesh Belarus Belgium Belize Bermuda Brazil Bulgaria Cambodia Cameroon Canada Cayman Islands Chile China Colombia Costa Rica Cote d'Ivoire Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Ethiopia Finland France Georgia Germany Ghana Gibraltar Greece Guatemala Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kuwait Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Mexico Montenegro Morocco Nepal Netherlands New Zealand Nicaragua Nigeria Norway Pakistan Panama Peru Philippines Poland Portugal Qatar Romania Russia Rwanda Senegal Serbia Sierra Leone Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Togo Tunisia Turkey UAE Ukraine United Kingdom Uruguay Uzbekistan Vietnam

  • What payment methods can I use to receive money?

    You can receive money via ACH, domestic wire transfer, international wire transfer, and checks. You’re currently not able to receive credit card payments or to request a payment via invoice.

  • Where do I see a pending transfer on my Brex dashboard?

    You can see all pending transfers that were initiated through the Brex dashboard under Cash > Transactions. If you used an external service to initiate the transfer, you won’t be able to see the pending transfer until it has cleared in your Brex Cash account.

  • How do I link my PayPal account to Brex Cash?

    Link your PayPal account to your Brex Cash account to make transfers easy! Follow the steps below on PayPal’s website. Step 1: Navigate to Wallet in the menu of your PayPal dashboard. Step 2: Select Link a bank. Step 3: Search for Brex in the bank list. (Note: Brex is not a bank

  • What transfers are possible from the app vs the dashboard?

    You can add funds to your Brex Cash account through either your Brex app or Brex dashboard. However, some types of transfers are only available on one platform or the other. Transfers accepted through the app Check deposits Check deposits can only be completed through the Brex app. Instructions for depositing checks can

  • What happens to my Brex Cash balance once I close the account?

    When you choose to close your Brex Cash account, you’ll be prompted to transfer your funds via ACH to another account. If your account has been suspended and closed, your Brex Cash balance will be returned to you once our review of your account is completed.

  • How do I request a voided check?

    Brex doesn’t currently provide voided checks. However, you can download an account verification letter from your Brex dashboard that should be a sufficient alternative. Please follow these instructions to do so: How do I download an account verification document for my Brex Cash account?.

  • Can I request a refund on an ACH, wire, or mailed check?

    Once an outgoing transfer has successfully been processed, it’s very unlikely that we’d be able to retrieve those funds. If you’d like the transfer returned, please try contacting the receiver to ask them to initiate a refund or destroy the check.

  • My transfer is outside of general processing time. What do I do now?

    If your transfer is only slightly outside of standard processing time, please give it a few extra days to clear. If your transfer is well outside of processing time or you suspect there may be another issue, please follow the steps below. Outbound transfers Step 1: You can view the status of the

  • What does Brex card collection mean?

    Admins will see Brex card collections under the Cash tab if your company is making daily payments with Brex Cash. These are payments to Brex for all cleared transactions made on your Brex card, which are paid directly from your Brex Cash account.

  • Is the Brex card a credit card or a debit card?

    All Brex cards are credit cards. We report your payment history on these cards to business credit bureaus, so Brex Cards can help you build business credit. Payment is typically due for daily statements card balances every day. However, funds aren’t immediately withdrawn whenever you transact. Instead, all of your cleared

  • Can I deposit loans into my Brex Cash account?

    Yes! While Brex isn’t an approved SBA-certified lender, you can deposit externally sourced loans into your Brex Cash account. This includes PPP loans. To find the details you’ll need to provide to deposit the loan, please see: How can I find my account details for someone else to send me money

  • Why did my check deposit fail?

    Check deposits fail for a variety of reasons. Please refer to the suggestions below to ensure a successful check deposit. Illegible or missing details Checks will be rejected if they cannot be read or if details are missing. Please follow the guidelines below. Use a blue or black ink ballpoint pen. Do not use

  • Who should my checks be payable to when depositing funds into Brex Cash?

    To successfully deposit a check via the Brex mobile app, the check must be made payable to one of the following names: Legal business name associated with the Brex Cash account Provided during the application process Legal name of a Brex Cash admin Provided when inviting the user to Brex Doing Business As (DBA) name

  • JP Morgan Chase FAQs

    We're migrating from LendingClub Bank/ACBB to JP Morgan Chase as the bank that processes all international wires. Why are we migrating? As the number of Brex Cash customers has scaled, we need to use a bank that can handle the volume of payments so that you have a good experience with minimal

  • For the Brex Cash account, how do I set up transaction approvals?

    Transaction approvals allow Brex admins to delegate financial tasks to an AP clerk, while maintaining final control over when funds leave the account. Transactions made by an AP clerk will require final approval by an account admin before they begin processing. Read What are the various Brex role types? to learn more

  • Enabling auto-sweep to access instant revenue

    If you sell through PayPal, Square, or Stripe, in order to qualify for instant revenue you’ll need to elect for your earnings to be automatically swept into your Brex account (or third-party bank account if you’d like to test instant revenue via trial access). To do this, please follow the platform-specific

  • How do I manage admin approvals on Brex Cash?

    When a transfer from Brex Cash requires approvals, account admins will receive an email and a notification from their Brex mobile app to approve the payment. The admin can approve the transfer from either the email or mobile app and it’ll continue processing as expected. Some Brex Cash transfers initiated by

  • How long does it take to deposit a check into my Brex Cash account?

    Processing times for check deposits vary depending on the size of the deposit and the need for enhanced due diligence. Checks will typically clear within 5-7 business days. To add funds to your account more quickly, we recommend initiating a wire transfer or ACH from your external bank account. Please see

  • Setting up scheduled and recurring deposits on Brex Cash

    Admins can choose to send deposits immediately or have them begin processing at a later date. Deposits can repeat on a monthly, weekly, or custom schedule. Step 1: On the Transactions page under the Cash tab, click Add funds and select Bank transfer. Step 2: Select the account you'd like to transfer

  • How to initiate an ACH transfer through the Brex app?

    Admins and users can initiate ACH transfers from the Brex mobile app. If you don't already have the app, please read How can I install the Brex mobile app?. Step 1: Log in to the Brex app and tap the $ icon at the bottom. Step 2: Tap the + sign at

  • How are instant revenue fees collected?

    When you elect to access your unpaid revenue as cash, Brex charges a small fee per advance (1.5% per advance for Amazon, and 1.0% per advance on all other platforms). At the time of collection, Brex automatically redeems any available rewards points to offset as much of the instant revenue

  • How do I set up the Gusto integration?

    As a Brex Cash and card admin, you can link your payroll account to see upcoming payments. If you do this within 3 months of signing up, you'll receive a 20k rewards bonus! If you are not yet a Gusto customer, you can sign up directly on the Brex dashboard to

  • Is there a fee for international wires on Brex Cash?

    Brex and our partner banks don't charge fees to send or receive international wires. However, when sending funds internationally, funds may be sent through third-party banks who may charge fees to cover their costs. Additionally, the recipient's bank may charge the recipient a fee to process the wire. For more details,

  • How do I add Brex Cash to my account?

    Admins of existing Brex card accounts can apply for Brex Cash right from the dashboard by following the steps below. Step 1: Select Cash account at the bottom left of your Brex dashboard. Step 2: Click Get started to begin the application. Step 3: Complete the application and our identity verification by uploading a government-issued photo ID. Step

  • How do I connect my payroll to Brex Cash?

    Receive a 20k rewards bonus for linking your payroll or ecommerce revenue to Brex within 3 months of signing up. You can connect Brex to your payroll service using your account and routing numbers found on the Transactions page in the Cash tab. Click View details under Account details. Gusto Connect your Brex

  • How do I add international wires?

    The ability to send international wire transfers has been auto-enabled on your account. Please read How do I send an international wire to my Brex Cash account? for more information.

  • What are the standard processing times for sending payments with Brex Cash?

    Making payments and paying vendors from Brex Cash is quick and free of charge. Outgoing ACH: Typically processed within 2-3 business days, depending on what time of day the ACH transaction is submitted. Outgoing checks: Printed and mailed within 2 business days. From there, delivery times vary depending on the recipient’s location.

  • How do I deposit checks in my Brex Cash account?

    Check deposits are quick and easy via the Brex mobile app! If you don't already have it, please read How can I install the Brex mobile app? Once installed, follow the steps below to make your mobile deposit. We accept cashier’s checks, personal checks, and e-checks in US dollars. Money orders

  • Can I order physical checks for my Brex Cash account?

    You can send checks from your Brex dashboard by following these instructions: Can I send checks from my Brex Cash account?. We don’t currently offer physical checkbooks for issuing checks from your Brex Cash account.

  • Can I deposit cash in my Brex Cash account?

    We don't currently offer the option to deposit cash into your Brex Cash account or use ATMs with your Brex card. Please read How do I add funds to my Brex Cash account? to learn about alternatives to cash deposits.

  • What ecommerce platforms are compatible with my Brex Cash account?

    Here are some examples of ecommerce platforms that you can connect to your Brex Cash account: Amazon BigCommerce Braintree PayPal Shopify Square Stripe Venmo Wix Xoom The connection to Brex is initiated from your ecommerce platform. If your platform isn’t listed here, please contact their customer service to ask whether it’s compatible with Brex. Note: Not all platforms will be eligible to

  • Are there any transaction fees with Brex Cash?

    No. All transactions, including domestic and international wires, are free with Brex Cash. Brex and our partner banks do not charge fees to send or receive international wires with Brex Cash. However, when sending funds internationally, funds may be sent through third-party banks. Third-party banks may charge fees to cover their

  • Why is my option to “Add funds” suddenly unavailable?

    If you’ve had one or more failed deposit attempts on your account, your option to Add funds from your dashboard may become restricted. During this time, you can still transfer funds into your Brex Cash account from external sources (such as from your bank portal). As we see a series of successful,

  • How can I track an outgoing ACH or wire payment?

    If you've sent an ACH or wire from your Brex Cash account, you can track the status of the funds by using the tracking information available on the dashboard once your transfer has been processed. On the business day after your ACH or wire was processed, go to Cash > Transactions

  • I found a security issue. Who should I talk to about this?

    Please reach out to our support team via the button on the bottom of this page. Our support team will work with our internal teams to promptly fix the issue. Simply mention "Cash" in the chat and it will direct you to a Brex Cash specialist.

  • Can I use my Brex card at an ATM?

    By default, Brex credit cards cannot be used to withdraw cash at ATMs. For supported ways to transfer your balance, see How do I send a payment with my Brex Cash account?.

  • Is there a maximum amount I can transfer at one time via ACH or wire?

    Typically, ACH and wire transfers aren’t capped at a specific amount. However, larger transfers can have longer processing times and your Brex account may be subject to deposit limits. This impacts the amount you can transfer at one time. You can read more about what deposit limits involve in this

Brex Cash

  • How do I block or allow ACH debits from my Brex Cash account?

    You can prevent unwanted ACH debits by managing which counterparties are authorized to pull funds from your Brex Cash account. Whenever an unauthorized ACH debit is attempted, all Brex Cash and card admins, as well as Brex Cash users, will be notified via email. There are two ways to configure

  • What are the cut-off times for canceling or modifying Brex Cash transfers?

    Once you’ve initiated a transfer from your Brex Cash account, there are standard cut-off times after which you’ll no longer be allowed to change or cancel your transfer. Outbound transfers Domestic wire: After the 45th minute of the present hour. International wire: 15 minutes after the wire has been submitted. ACH: At 3:45pm ET

  • Why haven’t I been approved for instant revenue yet?

    To get you instant access to your earnings, there are a few initial verifications Brex needs to handle to ensure a seamless link with your other accounts, explained in the sections below. We’re verifying your bank account Brex needs to verify that your linked bank account can be used to receive and

  • How do I receive a domestic wire or ACH?

    To receive these transfers, please provide the sender with your Brex Cash account details, which you can find with the instructions below. Note: The account details are only available to those with the role type of account admin. Step 1: Under Cash, click Transactions. Step 2: Under Account details, select View details.

  • How do I send a wire from my Brex Cash account?

    To initiate a wire transfer, navigate to Transactions under the Cash tab of your Brex dashboard and click Send payment. You’ll be asked for the following information: Recipient’s full name Sender full name Recipient phone number Sender phone number Recipient address Recipient bank name and information Recipient checking account information The dollar amount you’re sending Domestic wires Recipient bank’s routing number Recipient’s

  • How do I receive an international wire?

    Please use the following details to send an international wire to a Brex account. If you're arranging a domestic wire, you can find instructions in How do I receive a domestic wire or ACH?. Note: We're unable to support transactions in certain regions, listed below. Step 1: Enter beneficiary bank information SWIFT/BIC

  • What is the Brex Cash routing number?

    The routing number for your Brex Cash account is 211075086. You can reference this number, and other account details, in your dashboard or mobile app. In the Brex dashboard Step 1: Navigate to the Transactions page of the Cash tab. Step 2: Click View details under the Account details section. In the mobile

  • Onboarding guide for Brex account admins

    Welcome to Brex and congratulations on getting your cash management account! We'll walk you through the setup process for your Brex Cash account and introduce you to the account's main functions. Step 1: Fund your Brex Cash account You can fund your account in two ways: Initiate an ACH or wire transfer from your

  • What does it cost to use Brex Cash and card?

    There are no transaction or wire fees with Brex Cash, nor does Brex charge any fees for transacting with your card. We also don't charge monthly account fees or similar types of fees. However, money market funds may bear fees and expenses. Brex and our partner banks don't charge fees to

  • Will my deposit be delayed?

    We know that moving funds quickly is essential to growing businesses. Although we process deposits as efficiently as possible, there may occasionally be delays, such as in cases where you recently deposited a large amount of funds in your account. As you initiate more deposits over time or from the

  • How do I add funds to my Brex Cash account?

    Let’s get your account funded! Here are a few easy ways to increase your Brex Cash account balance and credit limit. Transfer funds from an external bank account This is typically the fastest way to add funds to Brex Cash. You can send funds to Brex using an ACH, wire, or check

  • How do I add Brex to my safelist?

    When depositing funds to your Brex Cash account via the Add funds button in your dashboard, Brex will initiate an ACH debit from the selected financial account. However, some institutions may block or return this debit depending on the ACH blocking or filtering on the account. For security purposes, your

  • How do I set up multiple Brex Cash accounts?

    Note: Multiple Brex Cash accounts is a feature that's currently only available to early-access customers. If you’ve been chosen to receive early access and are approved for a Brex Cash account, account admins can create up to 8 individual accounts under one EIN. The individual accounts will have unique account

  • How do I pay my Brex Card statement with my Brex Cash account?

    You can change the account that is used to pay your Brex card balance by following the steps below. Step 1: Under the Brex tab on the top left of your dashboard, select Settings. Step 2: Under Bank connections, click Change account in the Autopay account section. Step 3:Select your Brex Cash account from

  • How do I send a payment with my Brex Cash account?

    Admins and users can initiate payments from the Brex dashboard. Step 1: Under Cash, navigate to Transactions and click Send payment. Step 2: Enter the payment details including the beneficiary information, payment type, and amount. Step 3: Choose the desired payment date, noting the estimated arrival time on the right side. Step 4: For

  • Do you earn rewards when using Brex Cash?

    Yes! There are many benefits to using a Brex Cash account. Please review the following types of rewards. Bonus points You'll get 10,000 points when you spend $3,000 on your Brex card and 20,000 points when you link a payroll or ecommerce platform to Brex within your first 3 months. Once you meet

  • How do I find my account and routing number?

    You can view your Brex Cash account and routing number from both the Brex mobile app and web dashboard. These account details can be used to complete tasks such as initiating an inbound wire or ACH transfer or paying recurring bills and charges. In the dashboard Step 1: Under the Cash tab,

  • Is Brex Cash a bank account?

    Brex Cash is not a bank account; it is a cash management account offered by Brex Treasury (a FINRA-registered broker-dealer) that functions very much like a business bank account but that is designed for the way small businesses actually work! You can use your Brex Cash account to securely deposit checks

  • Brex deposit limits

    What are deposit limits? There are 3 types of deposits and each has different limits: How are my deposit limits set? Deposit limits are determined by many factors including the tenure of your account, your deposit history, your spending history, and more. Your deposit limits are evaluated daily and most customers will see

  • How do I connect my ecommerce payouts to Brex?

    Some ecommerce platforms will let you transfer funds via ACH or wire. If your platform allows this, you can externally initiate a transfer to your Brex Cash account. If you’re using Amazon, Shopify, Stripe, Square, or PayPal, you may have the option to receive funds through our instant revenue feature.

  • How do I manage my allocation strategy?

    For your primary Brex Cash account, you can choose a custom percentage or specific dollar amount for allocating funds between FDIC-insured cash and money market funds (MMF) by following the steps below. You can change the allocation strategy at any time. Step 1: Under the Brex tab on the top left

  • Does Brex have an International Bank Account Number (IBAN)?

    Brex doesn’t have an IBAN, as IBANs are, more often than not, exclusive to European institutions.  If you’re trying to arrange a transfer into your Brex Cash account and the originator’s transfer form requires an IBAN, please reach out to the sending institution. They’ll be able to advise you as to

  • Can I send checks from my Brex Cash account?

    Yes, you can send checks! To arrange for a check to be sent, please follow the steps below. Step 1: Click Cash on the left side of your Brex dashboard and then Send payment on the right. Step 2: Enter your recipient's name. Step 3: Under Payment type, select Check. Also enter the

  • Where are my money market funds stored?

    Funds in your Brex Cash that you choose to be stored in money market funds are segregated and held by Bank of New York Mellon. These funds are invested in the Dreyfus Government Cash Management Fund (DAGXX). The DAGXX invests solely in securities that are issued or guaranteed by the US

  • Which type of checks can I deposit into my Brex Cash account?

    We accept the most common types of checks but there are a few types that aren’t eligible for deposit into your Brex Cash account. Below is a breakdown of what you can and can’t deposit via Brex. ACCEPTED Cashier’s checks Regular handwritten checks E-checks E-checks are accepted as long as the deposit photo isn't a

  • How do I manage my vendors on Brex Cash?

    Admins and users can create and manage vendor information right from the Brex dashboard. The Vendors page under the Cash tab will provide a table of all the stored vendors on your account. ADDING A SINGLE VENDOR Step 1: Under Cash in your Brex dashboard, navigate to Vendors and select Add vendor

  • How do I cancel a payment from my Brex Cash account?

    Admins and users can cancel transactions from the Brex dashboard following the steps below. Step 1: Navigate to Transactions under Cash. The Scheduled section will display any processing or future payments. Step 2: Select the payment and click the ⊘ icon on the right side. For recurring payments, select one of the following: Cancel

  • Where are international wires supported with Brex Cash?

    International wire transfers can be sent from your Brex Cash account to the countries listed below. Albania Algeria Argentina Armenia Australia Austria Bahamas Bahrain Bangladesh Belarus Belgium Belize Bermuda Brazil Bulgaria Cambodia Cameroon Canada Cayman Islands Chile China Colombia Costa Rica Cote d'Ivoire Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Ethiopia Finland France Georgia Germany Ghana Gibraltar Greece Guatemala Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan Jersey Jordan Kazakhstan Kenya Kuwait Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Mexico Montenegro Morocco Nepal Netherlands New Zealand Nicaragua Nigeria Norway Pakistan Panama Peru Philippines Poland Portugal Qatar Romania Russia Rwanda Senegal Serbia Sierra Leone Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Togo Tunisia Turkey UAE Ukraine United Kingdom Uruguay Uzbekistan Vietnam

  • What payment methods can I use to receive money?

    You can receive money via ACH, domestic wire transfer, international wire transfer, and checks. You’re currently not able to receive credit card payments or to request a payment via invoice.

  • Where do I see a pending transfer on my Brex dashboard?

    You can see all pending transfers that were initiated through the Brex dashboard under Cash > Transactions. If you used an external service to initiate the transfer, you won’t be able to see the pending transfer until it has cleared in your Brex Cash account.

  • How do I link my PayPal account to Brex Cash?

    Link your PayPal account to your Brex Cash account to make transfers easy! Follow the steps below on PayPal’s website. Step 1: Navigate to Wallet in the menu of your PayPal dashboard. Step 2: Select Link a bank. Step 3: Search for Brex in the bank list. (Note: Brex is not a bank

  • What transfers are possible from the app vs the dashboard?

    You can add funds to your Brex Cash account through either your Brex app or Brex dashboard. However, some types of transfers are only available on one platform or the other. Transfers accepted through the app Check deposits Check deposits can only be completed through the Brex app. Instructions for depositing checks can

  • What happens to my Brex Cash balance once I close the account?

    When you choose to close your Brex Cash account, you’ll be prompted to transfer your funds via ACH to another account. If your account has been suspended and closed, your Brex Cash balance will be returned to you once our review of your account is completed.

  • How do I request a voided check?

    Brex doesn’t currently provide voided checks. However, you can download an account verification letter from your Brex dashboard that should be a sufficient alternative. Please follow these instructions to do so: How do I download an account verification document for my Brex Cash account?.

  • Can I request a refund on an ACH, wire, or mailed check?

    Once an outgoing transfer has successfully been processed, it’s very unlikely that we’d be able to retrieve those funds. If you’d like the transfer returned, please try contacting the receiver to ask them to initiate a refund or destroy the check.

  • My transfer is outside of general processing time. What do I do now?

    If your transfer is only slightly outside of standard processing time, please give it a few extra days to clear. If your transfer is well outside of processing time or you suspect there may be another issue, please follow the steps below. Outbound transfers Step 1: You can view the status of the

  • What does Brex card collection mean?

    Admins will see Brex card collections under the Cash tab if your company is making daily payments with Brex Cash. These are payments to Brex for all cleared transactions made on your Brex card, which are paid directly from your Brex Cash account.

  • Is the Brex card a credit card or a debit card?

    All Brex cards are credit cards. We report your payment history on these cards to business credit bureaus, so Brex Cards can help you build business credit. Payment is typically due for daily statements card balances every day. However, funds aren’t immediately withdrawn whenever you transact. Instead, all of your cleared

  • Can I deposit loans into my Brex Cash account?

    Yes! While Brex isn’t an approved SBA-certified lender, you can deposit externally sourced loans into your Brex Cash account. This includes PPP loans. To find the details you’ll need to provide to deposit the loan, please see: How can I find my account details for someone else to send me money

  • Why did my check deposit fail?

    Check deposits fail for a variety of reasons. Please refer to the suggestions below to ensure a successful check deposit. Illegible or missing details Checks will be rejected if they cannot be read or if details are missing. Please follow the guidelines below. Use a blue or black ink ballpoint pen. Do not use

  • Who should my checks be payable to when depositing funds into Brex Cash?

    To successfully deposit a check via the Brex mobile app, the check must be made payable to one of the following names: Legal business name associated with the Brex Cash account Provided during the application process Legal name of a Brex Cash admin Provided when inviting the user to Brex Doing Business As (DBA) name

  • JP Morgan Chase FAQs

    We're migrating from LendingClub Bank/ACBB to JP Morgan Chase as the bank that processes all international wires. Why are we migrating? As the number of Brex Cash customers has scaled, we need to use a bank that can handle the volume of payments so that you have a good experience with minimal

  • For the Brex Cash account, how do I set up transaction approvals?

    Transaction approvals allow Brex admins to delegate financial tasks to an AP clerk, while maintaining final control over when funds leave the account. Transactions made by an AP clerk will require final approval by an account admin before they begin processing. Read What are the various Brex role types? to learn more

  • Enabling auto-sweep to access instant revenue

    If you sell through PayPal, Square, or Stripe, in order to qualify for instant revenue you’ll need to elect for your earnings to be automatically swept into your Brex account (or third-party bank account if you’d like to test instant revenue via trial access). To do this, please follow the platform-specific

  • How do I manage admin approvals on Brex Cash?

    When a transfer from Brex Cash requires approvals, account admins will receive an email and a notification from their Brex mobile app to approve the payment. The admin can approve the transfer from either the email or mobile app and it’ll continue processing as expected. Some Brex Cash transfers initiated by

  • How long does it take to deposit a check into my Brex Cash account?

    Processing times for check deposits vary depending on the size of the deposit and the need for enhanced due diligence. Checks will typically clear within 5-7 business days. To add funds to your account more quickly, we recommend initiating a wire transfer or ACH from your external bank account. Please see

  • Setting up scheduled and recurring deposits on Brex Cash

    Admins can choose to send deposits immediately or have them begin processing at a later date. Deposits can repeat on a monthly, weekly, or custom schedule. Step 1: On the Transactions page under the Cash tab, click Add funds and select Bank transfer. Step 2: Select the account you'd like to transfer

  • How to initiate an ACH transfer through the Brex app?

    Admins and users can initiate ACH transfers from the Brex mobile app. If you don't already have the app, please read How can I install the Brex mobile app?. Step 1: Log in to the Brex app and tap the $ icon at the bottom. Step 2: Tap the + sign at

  • How are instant revenue fees collected?

    When you elect to access your unpaid revenue as cash, Brex charges a small fee per advance (1.5% per advance for Amazon, and 1.0% per advance on all other platforms). At the time of collection, Brex automatically redeems any available rewards points to offset as much of the instant revenue

  • How do I set up the Gusto integration?

    As a Brex Cash and card admin, you can link your payroll account to see upcoming payments. If you do this within 3 months of signing up, you'll receive a 20k rewards bonus! If you are not yet a Gusto customer, you can sign up directly on the Brex dashboard to

  • Is there a fee for international wires on Brex Cash?

    Brex and our partner banks don't charge fees to send or receive international wires. However, when sending funds internationally, funds may be sent through third-party banks who may charge fees to cover their costs. Additionally, the recipient's bank may charge the recipient a fee to process the wire. For more details,

  • How do I add Brex Cash to my account?

    Admins of existing Brex card accounts can apply for Brex Cash right from the dashboard by following the steps below. Step 1: Select Cash account at the bottom left of your Brex dashboard. Step 2: Click Get started to begin the application. Step 3: Complete the application and our identity verification by uploading a government-issued photo ID. Step

  • How do I connect my payroll to Brex Cash?

    Receive a 20k rewards bonus for linking your payroll or ecommerce revenue to Brex within 3 months of signing up. You can connect Brex to your payroll service using your account and routing numbers found on the Transactions page in the Cash tab. Click View details under Account details. Gusto Connect your Brex

  • How do I add international wires?

    The ability to send international wire transfers has been auto-enabled on your account. Please read How do I send an international wire to my Brex Cash account? for more information.

  • What are the standard processing times for sending payments with Brex Cash?

    Making payments and paying vendors from Brex Cash is quick and free of charge. Outgoing ACH: Typically processed within 2-3 business days, depending on what time of day the ACH transaction is submitted. Outgoing checks: Printed and mailed within 2 business days. From there, delivery times vary depending on the recipient’s location.

  • How do I deposit checks in my Brex Cash account?

    Check deposits are quick and easy via the Brex mobile app! If you don't already have it, please read How can I install the Brex mobile app? Once installed, follow the steps below to make your mobile deposit. We accept cashier’s checks, personal checks, and e-checks in US dollars. Money orders

  • Can I order physical checks for my Brex Cash account?

    You can send checks from your Brex dashboard by following these instructions: Can I send checks from my Brex Cash account?. We don’t currently offer physical checkbooks for issuing checks from your Brex Cash account.

  • Can I deposit cash in my Brex Cash account?

    We don't currently offer the option to deposit cash into your Brex Cash account or use ATMs with your Brex card. Please read How do I add funds to my Brex Cash account? to learn about alternatives to cash deposits.

  • What ecommerce platforms are compatible with my Brex Cash account?

    Here are some examples of ecommerce platforms that you can connect to your Brex Cash account: Amazon BigCommerce Braintree PayPal Shopify Square Stripe Venmo Wix Xoom The connection to Brex is initiated from your ecommerce platform. If your platform isn’t listed here, please contact their customer service to ask whether it’s compatible with Brex. Note: Not all platforms will be eligible to

  • Are there any transaction fees with Brex Cash?

    No. All transactions, including domestic and international wires, are free with Brex Cash. Brex and our partner banks do not charge fees to send or receive international wires with Brex Cash. However, when sending funds internationally, funds may be sent through third-party banks. Third-party banks may charge fees to cover their

  • Why is my option to “Add funds” suddenly unavailable?

    If you’ve had one or more failed deposit attempts on your account, your option to Add funds from your dashboard may become restricted. During this time, you can still transfer funds into your Brex Cash account from external sources (such as from your bank portal). As we see a series of successful,

  • How can I track an outgoing ACH or wire payment?

    If you've sent an ACH or wire from your Brex Cash account, you can track the status of the funds by using the tracking information available on the dashboard once your transfer has been processed. On the business day after your ACH or wire was processed, go to Cash > Transactions

  • I found a security issue. Who should I talk to about this?

    Please reach out to our support team via the button on the bottom of this page. Our support team will work with our internal teams to promptly fix the issue. Simply mention "Cash" in the chat and it will direct you to a Brex Cash specialist.

  • Can I use my Brex card at an ATM?

    By default, Brex credit cards cannot be used to withdraw cash at ATMs. For supported ways to transfer your balance, see How do I send a payment with my Brex Cash account?.

  • Is there a maximum amount I can transfer at one time via ACH or wire?

    Typically, ACH and wire transfers aren’t capped at a specific amount. However, larger transfers can have longer processing times and your Brex account may be subject to deposit limits. This impacts the amount you can transfer at one time. You can read more about what deposit limits involve in this