Post-Sales at Brex

The Post-Sales team is the driving factor behind revenue retention, and growth, for Brex. Every member of our team are customer champions to ensure our base sees the full value of the Brex platform, while directly affecting our bottom line. We focus on generating new upsell opportunities, mitigating churn, and expanding usage over long time horizons. We have a unified culture recognizing big wins daily and celebrating individual accomplishments weekly and monthly. We make sure that top performers are recognized and have built a competitive environment to keep the team motivated and unified.

Position Overview

The Post Sales Enablement Manager drives customer revenue team effectiveness by developing and implementing strategic programs, training initiatives, and content resources. This role bridges Post-Sales, Marketing, Revenue Operations, and Product teams to optimize the sales process and accelerate revenue growth.

Where you'll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. Starting February 2, 2026, we will require three days per week in office - Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Key Responsibilities

• Design and execute comprehensive sales training programs for new and existing post sales representatives
• Create and maintain sales enablement content including playbooks, battle cards, competitive plays, and customer-facing assets. 
• Develop and track metrics to measure the effectiveness of enablement programs
• Partner cross-functionally with PMM, Marketing, and Product to to align on priorities and consistent messaging to the field, and ensure Sales is well equipped to successfully sell new product releases
• Lead onboarding programs for new post sales hires
• Regularly conduct field reviews (i.e. QBRs with sales leadership, 1:1's with sales reps), and provide ongoing targeted coaching / reinforcement trainings to specific sales reps / teams /managers based on those reviews

Required Qualifications

• 4+ years of experience in sales enablement, sales operations, or related field
• Proven track record of developing successful sales training programs
• Experience with Salesforce, Gong, LMS, and other enablement tools
• Excellent project management and communication skills
• Strong problem-solver, and exhibit daily commitment to excellence
• You default to asking yourself “Did we create the best buying experience possible for this prospect?” when designing content / trainings

Preferred Qualifications

• Forward thinking about on AI will change the way Enablement (and sales) operates
• Have sold to and/or enabled sellers who primarily sold to finance/accounting teams
• Operated within a larger MEDDIC GTM organization 
• An intermediate understanding of B2B payments & general risk management
• Strong understanding of sales methodologies and best practices