Can I reverse my cryptocurrency transaction?

Cryptocurrency transactions on the Bitcoin and Ethereum networks are, by design, irreversible. This means you cannot reverse or cancel a completed transaction for any reason. It is the responsibility of each Brex customer to ensure that the wallet address is correct when redeeming points for Bitcoin (BTC) or Ethereum (ETH) rewards. Neither Brex nor our partner is able to reverse any completed transactions for any reason.

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