Brex Cash

  • Where are my money market funds stored?

    Funds in your Brex Cash that you choose to store in money market funds are segregated and held by Bank of New York Mellon. These funds are invested in the Dreyfus Government Cash Management Investor Shares (DGVXX).

  • My new routing number isn’t working

    Why is this happening? Brex recently established a new routing number (121145349) to facilitate our communication with different banks and to expedite your transactions. However, this routing number is new and many financial institutions and vendors haven’t updated their Federal Routing Number directories.

  • How do I add funds to my Brex Cash account?

    Let’s get your account funded! Here are a few easy ways to increase your Brex Cash account balance and credit limit. Transfer funds from an external bank account This is typically the fastest way to add funds to Brex Cash.

  • How do I initiate an inbound or outbound ACH?

    Outbound Brex Cash account admins can send ACH payments, while AP clerks can create payment drafts that will go to admins for approval. To send a payment, please follow the steps below. From the Brex dashboard Step 1: Sign in to your Brex dashboard.

  • How do I send a wire from my Brex Cash account?

    Below you’ll find the instructions for how to send and receive domestic wires to and from your Brex Cash account. If you want to initiate an international wire, read How do I send and receive international wires?.

  • Is the Brex card a debit card / secured card?

    All Brex cards are credit cards. We report your payment history on these cards to business credit bureaus so that Brex can help you build business credit. Payment is typically due for daily statement card balances every day. However, funds aren’t immediately withdrawn whenever you transact.

  • Can I send checks from my Brex Cash account?

    Yes, you can send checks! To arrange for a check to be sent, please follow the steps below. Note: All checks sent from Brex Cash are standard checks. We don’t currently support sending other check types, such as cashier’s checks.

  • How does having multiple Brex Cash accounts work?

    If you’re approved for a Brex Cash account, account admins can create up to eight individual accounts under one EIN. The individual accounts will have unique account numbers but the same permissions as your primary account.

  • Can I cancel or modify my Brex Cash transfer?

    ACHs and wires Once you’ve initiated an ACH or wire transfer from your Brex Cash account, you won’t have the option of canceling it. If necessary, you can get in touch with your receiving institution to arrange for the transfer to be sent back after it arrives.

  • How do I send a payment with my Brex Cash account?

    Brex Cash account admins can send ACH, wire, and check payments. AP clerks can create payment drafts that will go to admins for approval. To send a payment, please follow the steps below. Sending payments from the Brex dashboard Outbound ACHs, wires, and checks can be sent directly from the Brex dashboard.

  • How do Brex Cash transaction approvals work?

    Transaction or transfer approvals impact Brex Cash accounts that have any AP clerks or more than one account admin. For AP clerk-initiated transactions All transactions will require an admin’s approval. For admin-initiated transactions By default, the following transactions will be flagged for approval: Transactions of any amount that are being

  • How does the migration of my investments impact me?

    During the week of January 2, 2023, Brex Treasury will be migrating all Brex Cash customers with investments in Dreyfus Government Cash Management Administrative Shares (DAGXX) to Dreyfus Government Cash Management Investor Shares (DGVXX).

  • Why did my check deposit fail?

    Check deposits fail for a variety of reasons. Please refer to the suggestions below to ensure a successful check deposit. The check type wasn’t supported There are certain types of checks that we cannot accept. See more at Which type of checks can I deposit into my Brex Cash account?.

  • Is Brex Cash a bank account?

    Brex Cash is not a bank account; it is a cash management account offered by Brex Treasury (a FINRA-registered broker-dealer) that functions very much like a business bank account. You can use your Brex Cash account to securely deposit checks (including via mobile app); send and receive payments via ACH,

  • How can I track an outgoing ACH or wire payment?

    ACHs ACH transfers can be tracked via a 15-digit number referred to as a trace number. The trace number is issued by the sending institution, and can be provided to your receiving institution to track the impending transfer even before it has arrived in their system.

  • How do I link my PayPal account to Brex Cash?

    Link your PayPal account to your Brex Cash account to make transfers easy by completing the following steps on PayPal’s website. Step 1: Navigate to Wallet in the menu of your PayPal dashboard. Step 2: Select Link a bank. Step 3: Search for Brex in the bank list.

  • How do I connect my payroll to Brex Cash?

    You can connect Brex to your payroll service using your account and routing numbers found in your dashboard under Cash > Transactions > Account details > View details. Here are instructions for several common payroll providers: TriNet Justworks Intuit Quickbooks Payroll Zenefits If you don’t see your payroll provider in

  • Can I request a refund on an ACH, wire, or mailed check?

    ACHs and wires Your best, and fastest, option to get funds from an ACH or wire returned is to request that the receiver manually initiate a refund for the full amount. If that’s not possible, we can make a best-effort attempt to recall electronically transferred funds.

  • How do I receive a domestic wire or ACH?

    To receive a domestic wire or ACH, please provide the sender with your Brex Cash account details.You can find them by following the steps here: How do I find my account and routing number?

  • How do I block or allow ACH debits from my Brex Cash account?

    You can prevent unwanted ACH debits by managing which counterparties are authorized to pull funds from your Brex Cash account. Whenever an unauthorized ACH debit is attempted, all Brex Cash and card admins, as well as Brex Cash users, will be notified via email.

  • Why is instant revenue no longer available?

    Instant revenue was a Brex feature originally built to allow our ecommerce customers faster access to their earnings from selling platforms. We moved away from development of the feature in May 2022.

  • How do I update my routing number with eBay?

    We recently transitioned to a new partner bank, Column National Association, so all Brex Cash accounts have new routing and account numbers. If you’re having issues updating your Brex Cash account details on your eBay account, please follow the steps below.

  • How do I add Brex to my safelist?

    When depositing funds to your Brex Cash account via the Add funds button in your dashboard, Brex will initiate an ACH debit from the selected financial account. However, some institutions may block or return this debit depending on the ACH blocking or filtering on the account.

  • How do I update my routing number with Paypal?

    We recently transitioned to a new partner bank, Column National Association, so all Brex Cash accounts have new routing and account numbers. If you’re having issues updating your Brex Cash account details on your PayPal account, please follow the steps below. Step 1: Find your account and routing number.

  • How do I find my account and routing number?

    The routing number for your Brex Cash account with Lending Club was 211075086 and Column Bank is 121145349. You can reference this number, and other account details, in your dashboard or mobile app.

  • Why are my account details changing?

    To expand our offerings and improve your experience, Brex will partner with Column Bank to provide domestic ACH and wire services. We’ll continue working with our existing banking partners — LendingClub Bank and JP Morgan Chase.  However, as of April 2022, you’ll have new routing and account numbers, as well

  • What is positive pay?

    Positive pay is offered at many financial institutions. This allows you to prevent unwanted ACH debits by authorizing only certain counterparties to pull funds from your account. To "whitelist" a counterparty, you’ll typically need an ACH ID.

  • How do I transfer funds between my Brex Cash accounts?

    Move money easily and instantly between your Brex Cash accounts by following the steps below. In the dashboard Step 1: Go to Cash > Transfer funds > Between Cash accounts and choose which accounts you’d like to transfer funds between. Step 2: Choose an amount and transfer date.

  • What is a trace number?

    A trace number is a 15-digit number used to track inbound and outbound ACH transfers. It is issued by the sending institution, and can be provided to your receiving institution to track the impending transfer even before it has arrived in their system.

  • I found a security issue. Who should I talk to about this?

    Please reach out to our support team via the button on the bottom of this page. Our support team will work with our internal teams to promptly fix the issue. Simply mention "Cash" in the chat and it will direct you to a Brex Cash specialist.

  • Can I deposit cash in my Brex Cash account?

    We don't currently offer the option to deposit cash into your Brex Cash account or use ATMs with your Brex card. Please read How do I add funds to my Brex Cash account? to learn about alternatives to cash deposits.

  • How do I deposit checks in my Brex Cash account?

    Check deposits are quick and easy via the Brex mobile app! If you don't already have it, please read How can I install the Brex mobile app?. We can only process virtual check deposits via the Brex app and won’t be able to accept physical checks by mail.

  • What payment methods can I use to receive money?

    You can receive money via ACH, domestic wire transfer, international wire transfer, and checks. You’re currently not able to receive credit card payments or to request a payment via invoice.

  • How do I manage my allocation strategy?

    For your primary Brex Cash account, you can choose a custom percentage or specific dollar amount for allocating funds between FDIC-insured cash and money market funds (MMF) by following the steps below. You can change the allocation strategy at any time.

  • Brex deposit limits

    What are deposit limits? There are 3 types of deposits and each has different limits: How are my deposit limits set? Deposit limits are determined by many factors including the tenure of your account, your deposit history, your spending history, and more.

  • Where do I see a pending transfer on my Brex dashboard?

    You can see all pending transfers that were initiated through the Brex dashboard under Cash > Transactions. If you used an external service to initiate the transfer, you won’t be able to see the pending transfer until it has cleared in your Brex Cash account.

  • Why is my option to “Add funds” suddenly unavailable?

    If you’ve had one or more failed deposit attempts on your account, your option to Add funds from your dashboard may become restricted. During this time, you can still transfer funds into your Brex Cash account from external sources (such as from your bank portal).

  • What does Brex card collection mean?

    Admins will see Brex card collections under the Cash tab if your company is making daily payments with Brex Cash. These are payments to Brex for all cleared transactions made on your Brex card, which are paid directly from your Brex Cash account.

  • How do I close one or more Brex Cash accounts?

    Closing one account If you have more than one Brex Cash account, an account admin can close one of them while still leaving the rest of the accounts open. Step 1: Navigate to the Settings page under your company name in the top right of your dashboard.

  • Will my deposit be delayed?

    We know that moving funds quickly is essential to growing businesses. Although we process deposits as efficiently as possible, there may occasionally be delays, such as in cases where you recently deposited a large amount of funds in your account.

  • Where are international wires supported with Brex Cash?

    International wire transfers can be sent from your Brex Cash account to the countries listed below. Note: This list is ever evolving and is subject to change. Albania Algeria Antigua and Barbuda Argentina Armenia Australia Austria Bahamas Bahrain Bangladesh Belarus Belgium Belize Bermuda Brazil Bulgaria Cambodia Cameroon Canada Cayman Islands

  • Onboarding guide for Brex account admins

    Welcome to Brex and congratulations on getting your cash management account! We'll walk you through the setup process for your Brex Cash account and introduce you to the account's main functions. Interested in learning more about how this works?

  • How do I add Brex Cash to my account?

    Admins of existing Brex card accounts can apply for Brex Cash right from the dashboard by following the steps below. Step 1: Select Cash in your Brex dashboard. Step 2: Click Apply now to begin the application. Step 3: Complete the application and our identity verification by uploading a government-issued photo ID.

  • How do I find my wire transfer’s tracking number?

    After you’ve initiated a domestic or international wire from your Brex dashboard, it’ll be assigned a tracking number within 1 business day. This can be given to the receiving institution to track the incoming transfer. You can find your wire’s tracking information by following the steps below.

  • Can I deposit a check to Brex via mail?

    Brex can’t accept checks by mail. Checks can be deposited in your Brex account at any time through our mobile app. The app will allow you to take a photo of your physical check and submit it for processing right away.

  • How do I manage my vendors on Brex Cash?

    Admins and users can create and manage vendor information right from the Brex dashboard. The Vendors page under the Cash tab will provide a table of all the stored vendors in your account.

  • How long does it take to deposit a check into my Brex Cash account?

    Processing times for check deposits vary depending on the size of the deposit and the need for enhanced due diligence. Checks will typically clear within 5-7 business days. To add funds to your account more quickly, we recommend initiating a wire transfer or ACH from your external bank account.

  • Can I deposit loans into my Brex Cash account?

    Yes! While Brex isn’t an approved SBA-certified lender, you can deposit externally sourced loans into your Brex Cash account. This includes PPP loans. To find the details you’ll need to provide to deposit the loan, please see: How do I receive a domestic wire or ACH?.

  • Can I use my Brex card at an ATM?

    By default, Brex credit cards cannot be used to withdraw cash at ATMs. For supported ways to transfer your balance, see How do I send a payment with my Brex Cash account?.

  • Can I order physical checks for my Brex Cash account?

    You can send checks from your Brex dashboard by following these instructions: Can I send checks from my Brex Cash account?. We don’t currently offer physical checkbooks for issuing checks from your Brex Cash account.

  • How do I request a voided check?

    Brex doesn’t currently provide voided checks. However, you can download an account verification letter from your Brex dashboard that should be a sufficient alternative. Please follow these instructions to do so: How do I download an account verification document for my Brex Cash account?.