Reimbursement Service Terms & Conditions | Brex
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Platform Agreement

Reimbursement Service Terms & Conditions

Revised April 25, 2022

  1. Introduction
  2. Eligibility Reimbursements
  3. Using Reimbursements
  4. Accuracy of Information
  5. Reimbursement Methods
  6. Prohibited Reimbursements
  7. Liability

1. Introduction

Company may use Brex’s reimbursement feature (“Reimbursements”) to reimburse employees (“Payee”) for their business expenses incurred on behalf of Company (each, a “Reimbursement”) from Company’s Brex Cash Account or from Company’s account held at a third-party financial institution (“External Account”), subject to these terms and conditions (“Reimbursement Terms”) and all other terms and conditions applicable to Company’s Brex Account and use of the Services, including the Platform Agreement. Capitalized terms used in these Reimbursement Terms have the meanings provided herein, or as defined in the Platform Agreement.

Reimbursements can be accessed online via the Brex Account dashboard. Brex does not assess any fees for using the Reimbursement feature for transfers within the United States. For transfers outside of the United States, Brex will determine the exchange rate and may assess a charge for services that will be separately disclosed. Third-parties may assess fees on your Reimbursement transactions.

We may modify these Reimbursement Terms at any time by delivering Notice, and your continued use of Reimbursements and the Services will serve as your acceptance of any changes to these Reimbursement Terms and incorporated terms, agreements, and policies referenced.

Any current or future claims, disputes or controversy relating to your use of Reimbursements as it relates to our provision of the feature, shall be governed by the terms of the Platform Agreement, which includes an arbitration provision.

Contact us immediately if you believe a Company Reimbursement was sent in error.

2. Eligibility Reimbursements

To use Reimbursements, Company must: (i) have a Brex Account in good standing and (ii) accept and abide by these Reimbursement Terms. Company and Users may not use Reimbursements for personal, family, or household purposes.

3. Using Reimbursements

To use Reimbursements you must provide information online to us to identify the Payee and Reimbursement to be delivered. All required fields must be completed with accurate information as indicated in the Reimbursement feature (“Payment Instructions''). By providing us with the Payment Instructions of the Payee to whom Company wishes to direct a Reimbursement, Company authorizes the Reimbursement pursuant to the Payment Instructions that we receive and authorizes us to coordinate with any third-party financial institution that effects your Reimbursements on our behalf. To the extent any third-party financial institution effects your Reimbursements, Brex may not be in control of the Reimbursement funds. Company further authorizes us to update or change any of your Payee information as requested. When we receive a Payment Instruction, you authorize us to, or authorize us to authorize a third-party financial institution to, debit Company’s Brex Cash Account or Company’s External Account for that Reimbursement and remit funds to the Payee on your behalf.

Your past Reimbursements will be viewable in your dashboard and can be used to help us resolve any questions you may have concerning your transactions.

We have no liability in the event we cannot complete a Reimbursement due to insufficient funds in your Brex Cash Account or your External Account, or the Reimbursement to the Payee being blocked for any reason. We reserve the right, subject to Applicable Law, to change the Reimbursement transaction limits, limit, block or place a hold on certain types of transfers or transactions, limit, suspend or block transfers to particular persons, entities or recipients, or suspend your access to Reimbursements, each in our sole discretion.

4. Accuracy of Information

Company, not Brex, is solely responsible for the accuracy of the Payment Instructions that you provide in connection with each Reimbursement you initiate. Before scheduling any Reimbursement, Company must ensure the correctness of the Payment Instructions. We cannot guarantee that we will be able to cancel any Reimbursement after you have scheduled it. If you want to cancel a Reimbursement after it has been scheduled, please immediately contact Customer Service. Although we will make every effort to accommodate your request, we will have no liability for failing to do so.

5. Reimbursement Methods

Reimbursements will be processed and sent from your account via ACH electronic payment not later than the second business day after the request and typically delivered to the Payee within 4-6 business days.

Brex may partner with third-party financial institutions to effect your Reimbursements, in which case Brex will not take control of the funds used for your Reimbursement, except potentially if funds are held by Brex Payments LLC, a licensed money transmitter. The funds will be held by one or more third party financial institutions such as JP Morgan Chase, N.A. and Wise US Inc.

6. Prohibited Reimbursements

You may not send a Reimbursement to any Payee conducting activities prohibited by the Platform Agreement or any other incorporated terms, agreements, and policies.

7. Liability

Brex is not responsible or liable for any Reimbursement if: (i) there are insufficient funds in Company’s Brex Cash Account to complete the Reimbursement; (ii) a legal order prohibits withdrawals from Company’s Brex Cash Account; (iii) Company’s Brex Cash Account is closed,has been frozen or suspended, or is otherwise not authorized to debit the corresponding Reimbursement; (iv) Company commits fraud or violates any law or regulation in connection with the Reimbursement; (v) any electronic terminal, telecommunication device or part of the electronic fund transfer system is not working properly, including with respect to clearing and settling functionalities; (vii) you did not provide complete and correct Payment Instructions; (vii) you did not properly follow the instructions or terms and conditions for use of Reimbursements, including without limitation these Reimbursement Terms; (viii) you knew and/or had been advised that Reimbursements were not operating properly at the time you scheduled the Reimbursement; (iix) there is a postal delay; or (xi) circumstances beyond Brex’s control (such as fire, flood or improper transmission or handling by a third party) that prevent, hinder or delay the Reimbursement. For the avoidance of doubt, except as required by law, if you authorize employees, agents, or others to use your credentials, you shall be liable for transactions conducted by such additional users, even if those employees, agents, or others act fraudulently.

Open an account
Platform Agreement

Reimbursement Service Terms & Conditions

Revised April 25, 2022

  1. Introduction
  2. Eligibility Reimbursements
  3. Using Reimbursements
  4. Accuracy of Information
  5. Reimbursement Methods
  6. Prohibited Reimbursements
  7. Liability

1. Introduction

Company may use Brex’s reimbursement feature (“Reimbursements”) to reimburse employees (“Payee”) for their business expenses incurred on behalf of Company (each, a “Reimbursement”) from Company’s Brex Cash Account or from Company’s account held at a third-party financial institution (“External Account”), subject to these terms and conditions (“Reimbursement Terms”) and all other terms and conditions applicable to Company’s Brex Account and use of the Services, including the Platform Agreement. Capitalized terms used in these Reimbursement Terms have the meanings provided herein, or as defined in the Platform Agreement.

Reimbursements can be accessed online via the Brex Account dashboard. Brex does not assess any fees for using the Reimbursement feature for transfers within the United States. For transfers outside of the United States, Brex will determine the exchange rate and may assess a charge for services that will be separately disclosed. Third-parties may assess fees on your Reimbursement transactions.

We may modify these Reimbursement Terms at any time by delivering Notice, and your continued use of Reimbursements and the Services will serve as your acceptance of any changes to these Reimbursement Terms and incorporated terms, agreements, and policies referenced.

Any current or future claims, disputes or controversy relating to your use of Reimbursements as it relates to our provision of the feature, shall be governed by the terms of the Platform Agreement, which includes an arbitration provision.

Contact us immediately if you believe a Company Reimbursement was sent in error.

2. Eligibility Reimbursements

To use Reimbursements, Company must: (i) have a Brex Account in good standing and (ii) accept and abide by these Reimbursement Terms. Company and Users may not use Reimbursements for personal, family, or household purposes.

3. Using Reimbursements

To use Reimbursements you must provide information online to us to identify the Payee and Reimbursement to be delivered. All required fields must be completed with accurate information as indicated in the Reimbursement feature (“Payment Instructions''). By providing us with the Payment Instructions of the Payee to whom Company wishes to direct a Reimbursement, Company authorizes the Reimbursement pursuant to the Payment Instructions that we receive and authorizes us to coordinate with any third-party financial institution that effects your Reimbursements on our behalf. To the extent any third-party financial institution effects your Reimbursements, Brex may not be in control of the Reimbursement funds. Company further authorizes us to update or change any of your Payee information as requested. When we receive a Payment Instruction, you authorize us to, or authorize us to authorize a third-party financial institution to, debit Company’s Brex Cash Account or Company’s External Account for that Reimbursement and remit funds to the Payee on your behalf.

Your past Reimbursements will be viewable in your dashboard and can be used to help us resolve any questions you may have concerning your transactions.

We have no liability in the event we cannot complete a Reimbursement due to insufficient funds in your Brex Cash Account or your External Account, or the Reimbursement to the Payee being blocked for any reason. We reserve the right, subject to Applicable Law, to change the Reimbursement transaction limits, limit, block or place a hold on certain types of transfers or transactions, limit, suspend or block transfers to particular persons, entities or recipients, or suspend your access to Reimbursements, each in our sole discretion.

4. Accuracy of Information

Company, not Brex, is solely responsible for the accuracy of the Payment Instructions that you provide in connection with each Reimbursement you initiate. Before scheduling any Reimbursement, Company must ensure the correctness of the Payment Instructions. We cannot guarantee that we will be able to cancel any Reimbursement after you have scheduled it. If you want to cancel a Reimbursement after it has been scheduled, please immediately contact Customer Service. Although we will make every effort to accommodate your request, we will have no liability for failing to do so.

5. Reimbursement Methods

Reimbursements will be processed and sent from your account via ACH electronic payment not later than the second business day after the request and typically delivered to the Payee within 4-6 business days.

Brex may partner with third-party financial institutions to effect your Reimbursements, in which case Brex will not take control of the funds used for your Reimbursement, except potentially if funds are held by Brex Payments LLC, a licensed money transmitter. The funds will be held by one or more third party financial institutions such as JP Morgan Chase, N.A. and Wise US Inc.

6. Prohibited Reimbursements

You may not send a Reimbursement to any Payee conducting activities prohibited by the Platform Agreement or any other incorporated terms, agreements, and policies.

7. Liability

Brex is not responsible or liable for any Reimbursement if: (i) there are insufficient funds in Company’s Brex Cash Account to complete the Reimbursement; (ii) a legal order prohibits withdrawals from Company’s Brex Cash Account; (iii) Company’s Brex Cash Account is closed,has been frozen or suspended, or is otherwise not authorized to debit the corresponding Reimbursement; (iv) Company commits fraud or violates any law or regulation in connection with the Reimbursement; (v) any electronic terminal, telecommunication device or part of the electronic fund transfer system is not working properly, including with respect to clearing and settling functionalities; (vii) you did not provide complete and correct Payment Instructions; (vii) you did not properly follow the instructions or terms and conditions for use of Reimbursements, including without limitation these Reimbursement Terms; (viii) you knew and/or had been advised that Reimbursements were not operating properly at the time you scheduled the Reimbursement; (iix) there is a postal delay; or (xi) circumstances beyond Brex’s control (such as fire, flood or improper transmission or handling by a third party) that prevent, hinder or delay the Reimbursement. For the avoidance of doubt, except as required by law, if you authorize employees, agents, or others to use your credentials, you shall be liable for transactions conducted by such additional users, even if those employees, agents, or others act fraudulently.

Open an account
Platform Agreement

Reimbursement Service Terms & Conditions

Revised April 25, 2022

  1. Introduction
  2. Eligibility Reimbursements
  3. Using Reimbursements
  4. Accuracy of Information
  5. Reimbursement Methods
  6. Prohibited Reimbursements
  7. Liability

1. Introduction

Company may use Brex’s reimbursement feature (“Reimbursements”) to reimburse employees (“Payee”) for their business expenses incurred on behalf of Company (each, a “Reimbursement”) from Company’s Brex Cash Account or from Company’s account held at a third-party financial institution (“External Account”), subject to these terms and conditions (“Reimbursement Terms”) and all other terms and conditions applicable to Company’s Brex Account and use of the Services, including the Platform Agreement. Capitalized terms used in these Reimbursement Terms have the meanings provided herein, or as defined in the Platform Agreement.

Reimbursements can be accessed online via the Brex Account dashboard. Brex does not assess any fees for using the Reimbursement feature for transfers within the United States. For transfers outside of the United States, Brex will determine the exchange rate and may assess a charge for services that will be separately disclosed. Third-parties may assess fees on your Reimbursement transactions.

We may modify these Reimbursement Terms at any time by delivering Notice, and your continued use of Reimbursements and the Services will serve as your acceptance of any changes to these Reimbursement Terms and incorporated terms, agreements, and policies referenced.

Any current or future claims, disputes or controversy relating to your use of Reimbursements as it relates to our provision of the feature, shall be governed by the terms of the Platform Agreement, which includes an arbitration provision.

Contact us immediately if you believe a Company Reimbursement was sent in error.

2. Eligibility Reimbursements

To use Reimbursements, Company must: (i) have a Brex Account in good standing and (ii) accept and abide by these Reimbursement Terms. Company and Users may not use Reimbursements for personal, family, or household purposes.

3. Using Reimbursements

To use Reimbursements you must provide information online to us to identify the Payee and Reimbursement to be delivered. All required fields must be completed with accurate information as indicated in the Reimbursement feature (“Payment Instructions''). By providing us with the Payment Instructions of the Payee to whom Company wishes to direct a Reimbursement, Company authorizes the Reimbursement pursuant to the Payment Instructions that we receive and authorizes us to coordinate with any third-party financial institution that effects your Reimbursements on our behalf. To the extent any third-party financial institution effects your Reimbursements, Brex may not be in control of the Reimbursement funds. Company further authorizes us to update or change any of your Payee information as requested. When we receive a Payment Instruction, you authorize us to, or authorize us to authorize a third-party financial institution to, debit Company’s Brex Cash Account or Company’s External Account for that Reimbursement and remit funds to the Payee on your behalf.

Your past Reimbursements will be viewable in your dashboard and can be used to help us resolve any questions you may have concerning your transactions.

We have no liability in the event we cannot complete a Reimbursement due to insufficient funds in your Brex Cash Account or your External Account, or the Reimbursement to the Payee being blocked for any reason. We reserve the right, subject to Applicable Law, to change the Reimbursement transaction limits, limit, block or place a hold on certain types of transfers or transactions, limit, suspend or block transfers to particular persons, entities or recipients, or suspend your access to Reimbursements, each in our sole discretion.

4. Accuracy of Information

Company, not Brex, is solely responsible for the accuracy of the Payment Instructions that you provide in connection with each Reimbursement you initiate. Before scheduling any Reimbursement, Company must ensure the correctness of the Payment Instructions. We cannot guarantee that we will be able to cancel any Reimbursement after you have scheduled it. If you want to cancel a Reimbursement after it has been scheduled, please immediately contact Customer Service. Although we will make every effort to accommodate your request, we will have no liability for failing to do so.

5. Reimbursement Methods

Reimbursements will be processed and sent from your account via ACH electronic payment not later than the second business day after the request and typically delivered to the Payee within 4-6 business days.

Brex may partner with third-party financial institutions to effect your Reimbursements, in which case Brex will not take control of the funds used for your Reimbursement, except potentially if funds are held by Brex Payments LLC, a licensed money transmitter. The funds will be held by one or more third party financial institutions such as JP Morgan Chase, N.A. and Wise US Inc.

6. Prohibited Reimbursements

You may not send a Reimbursement to any Payee conducting activities prohibited by the Platform Agreement or any other incorporated terms, agreements, and policies.

7. Liability

Brex is not responsible or liable for any Reimbursement if: (i) there are insufficient funds in Company’s Brex Cash Account to complete the Reimbursement; (ii) a legal order prohibits withdrawals from Company’s Brex Cash Account; (iii) Company’s Brex Cash Account is closed,has been frozen or suspended, or is otherwise not authorized to debit the corresponding Reimbursement; (iv) Company commits fraud or violates any law or regulation in connection with the Reimbursement; (v) any electronic terminal, telecommunication device or part of the electronic fund transfer system is not working properly, including with respect to clearing and settling functionalities; (vii) you did not provide complete and correct Payment Instructions; (vii) you did not properly follow the instructions or terms and conditions for use of Reimbursements, including without limitation these Reimbursement Terms; (viii) you knew and/or had been advised that Reimbursements were not operating properly at the time you scheduled the Reimbursement; (iix) there is a postal delay; or (xi) circumstances beyond Brex’s control (such as fire, flood or improper transmission or handling by a third party) that prevent, hinder or delay the Reimbursement. For the avoidance of doubt, except as required by law, if you authorize employees, agents, or others to use your credentials, you shall be liable for transactions conducted by such additional users, even if those employees, agents, or others act fraudulently.