Zendesk charges
Identify Zendesk charges on your credit card statement. View merchant details, contact information, and common charge variations.
What is Zendesk?
Zendesk provides a comprehensive suite of customer service and engagement tools, including AI agents, ticketing systems, live chat, messaging, voice support via Zendesk Talk, and workforce management add-ons. The platform is used by businesses of all sizes — from startups to global enterprises — to centralize and streamline customer support operations. Subscription pricing follows a per-agent, per-month model billed annually, with modular add-ons available for advanced capabilities such as AI Copilot, quality assurance, and workforce management. Founded in Copenhagen in 2007 and later headquartered in San Francisco, Zendesk was taken private in 2022 by private equity firms Hellman & Friedman and Permira for approximately $9.5 billion.
Typical charges
Prices shown may not reflect current pricing — these are charges we've commonly seen associated with this merchant.
| Plan / Type | Amount | Frequency |
|---|---|---|
| Support Team Plan | $19 | Yearly |
| Support Professional Plan | $55 | Yearly |
| Support Enterprise Plan | $115 | Yearly |
| Suite Team | $55 | Yearly |
| Suite Growth | $89 | Yearly |
| Suite Professional | $115 | Yearly |
| Talk Team (Annual) | $19 | Yearly |
| Talk Professional (Annual) | $49 | Yearly |
| Talk Enterprise (Annual) | $89 | Yearly |
| Talk Team (Monthly) | $25 | Monthly |
| Talk Professional (Monthly) | $59 | Monthly |
| Talk Enterprise (Monthly) | $110 | Monthly |
| Copilot Add-on | $50 | Yearly |
| Zendesk Quality Assurance Add-on | $35 | Yearly |
| Zendesk Workforce Management Add-on | $25 | Yearly |
| Advanced Data Privacy and Protection Add-on | $50 | Yearly |
| Contact Center Add-on | $50 | Yearly |
| Workforce Engagement Bundle Add-on | $50 | Yearly |
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