Twilio charges
Identify Twilio charges on your credit card statement. View merchant details, contact information, and common charge variations.
What is Twilio?
Twilio Inc. operates as a Customer Engagement Platform providing cloud-based communications APIs combined with artificial intelligence and first-party data capabilities. The platform's core products include messaging APIs (SMS, RCS, WhatsApp Business API), email APIs, voice and video APIs, authentication/verify services, and a Customer Data Platform (CDP). Software developers and businesses use Twilio for multichannel customer engagement, contact center solutions (Twilio Flex), marketing campaigns, and authentication systems. The company operates primarily on a pay-as-you-go pricing model with charges starting at fractions of a cent per transaction, with costs varying by geography, volume, and use case.
Typical charges
Prices shown may not reflect current pricing — these are charges we've commonly seen associated with this merchant.
| Plan / Type | Amount | Frequency |
|---|---|---|
| SMS Messaging | $0.0083 per message | Pay-as-you-go |
| WhatsApp Business API | $0.005 per message | Pay-as-you-go |
| Voice APIs | $0.0085-$0.014 per minute | Pay-as-you-go |
| Video API | $0.004 per minute | Pay-as-you-go |
| SendGrid Email API | $19.95 | Monthly |
| SendGrid Marketing Campaigns | $15 | Monthly |
| Twilio Flex - Usage-based | $1 per active user hour | Pay-as-you-go |
| Twilio Flex - Named User | $150 per named user | Monthly |
| Segment Connections | $120 | Monthly |
| Verify (2FA) | $0.05 per verification | Pay-as-you-go |
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