Tracking cash transfers
Overview
Depending on the method of transfer you use to send an outbound transfer of cash from your Brex business account, the time it takes the funds to settle will vary. You can track the transfer from your Brex dashboard while it processes.
ACH transfers
ACH transfers can be tracked via a 15-digit number referred to as a trace number. The trace number is issued by the sending institution, and can be provided to your receiving institution to track the impending transfer even before it has arrived in their system.
Outbound ACHs
Account admins can find the trace number for outbound ACHs in their Brex dashboard by following the steps below: Step 1: Go to Accounts > Business accounts > [Brex business account name] > Transactions. Step 2: Click on the specific ACH transfer to open the details window. Your trace number will be listed here. Note: It may take up to 1 full business day after initiating the transfer for this information to populate. If you have any trouble locating your trace number, please contact Brex support.
Inbound ACHs
You can reach out to the sender to request a trace number for an inbound ACH. Once you’ve obtained this, you can provide it to us for tracking purposes, if you like. This can be especially helpful if you notice your transfer is outside of standard processing time.
Domestic wires
After you’ve initiated a domestic wire from your Brex dashboard, it’ll be assigned a tracking number within 1 business day. This can be given to the receiving institution to track the incoming transfer. You can find your wire’s tracking information by following the steps below. Step 1: In your dashboard, go to Accounts > Business accounts > [Brex business account name] > Transactions. Step 2: Find the wire and click on it. Step 3: In the popup window, you’ll find your wire’s tracking information, listed as your IMAD and OMAD.
International wires
International wires can be tracked with a UETR (Unique End-to-End Transaction Reference), which is an identifier assigned to every international wire transfer. You can give a UETR to your beneficiary bank — which lets them see the payment’s status — by following the steps below. Step 1: In your dashboard, go to Accounts > Business account > [Brex business account name] > Transactions. Step 2: Find the international wire and click on it. Step 3: In the popup window, your wire’s tracking information is listed as your UETR.
Checks
Outgoing checks from your Brex business account are sent via USPS. They won’t have a tracking number, so please allow approximately two weeks for their arrival.