I need help with my credit report

How Brex appears

Each credit agency displays information differently, so Brex payments may be listed under “Brex,” “Business/Financial Services,” or similar terms.

The agencies also determine what information is required from Brex to report credit. The details they choose to display are based on the credit agency’s structure, and Brex doesn’t have control over what is included.

Brex isn’t showing up on your credit report

For Brex payments to reflect on your credit report, your business name and address associated with your Brex account needs to match what you’ve provided to the credit agencies. Otherwise, the credit agencies may not be able to successfully sync Brex data with your credit profile.

Note: Some agencies need at least three months of payment history to accurately impact your credit.

If you still have concerns, please reach out to the relevant credit agency. Brex reports to Experian, Dun & Bradstreet, and Equifax.

Filing a dispute on your credit report

Since we report your Brex account payment performance to credit agencies, you can contact Brex directly. However, you can also submit a formal dispute to any of the agencies we report to:

  • Dun & Bradstreet

  • Equifax

  • Experian

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