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You can request a physical card from your Brex dashboard in three scenarios below.

Note: These instructions are for any user wanting to issue a physical card to themselves. If you’re an admin trying to issue a card to another user, please read Can I request a physical card for another user?

Upon activating your account for the first time

Upon signing in to your Brex dashboard for the first time, you will have a virtual card automatically issued to your account which you can begin using right away. You should also be asked if you'd like to order a physical Brex Mastercard.

If your physical card has been terminated

If you don't have a physical card anymore because your previous one was terminated, you will see the option to issue yourself a new physical card.

If you don't already have a physical card

If you haven’t issued yourself a physical card before, you can do so at any time in your dashboard by going to Card > Manage cards > Get a new card. Choose the physical card option and enter your shipping address. You'll receive a confirmation that your card has been ordered.

Interested in learning more about how this works? Take a look at our guided product tour, which will give you a dynamic look around your dashboard!

You can request a physical card from your Brex dashboard in four scenarios below.

Note: These instructions are for any user wanting to issue a physical card to themselves. If you’re an admin trying to issue a card to another user, please read Can I request a physical card for another user?

Upon activating your account for the first time

After signing in to your Brex dashboard for the first time, you’ll be asked if you'd like to order a physical Brex card.

If your physical card has been terminated

If you don't have a physical card anymore because your previous one was terminated, you'll see the option to issue yourself a new physical card.

If you don't already have a physical card

If you haven’t issued yourself a physical card before, you can do so at any time in your dashboard by going to Your wallet > Get a new card. Choose the physical card option and enter your shipping address. You will receive a confirmation that your card has been ordered.

After switching from reimbursement-only to card access

If you started out with reimbursement-only access to your company’s Brex account, but have since been given card access, you can request your first physical card from your dashboard. To do so, go to Your wallet > Get a new card.

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