Physical card
You can request a physical card from your Brex dashboard in three scenarios below.
Note: These instructions are for any user wanting to issue a physical card to themselves. If you’re an admin trying to issue a card to another user, please read Can I request a physical card for another user?
Upon activating your account for the first time
Upon signing in to your Brex dashboard for the first time, you will have a virtual card automatically issued to your account which you can begin using right away. You should also be asked if you'd like to order a physical Brex Mastercard.
If your physical card has been terminated
If you don't have a physical card anymore because your previous one was terminated, you will see the option to issue yourself a new physical card.
If you don't already have a physical card
If you haven’t issued yourself a physical card before, you can do so at any time in your dashboard by going to Card > Manage cards > Get a new card. Choose the physical card option and enter your shipping address. You'll receive a confirmation that your card has been ordered.
Interested in learning more about how this works? Take a look at our guided product tour, which will give you a dynamic look around your dashboard!
Virtual card
Brex admins and users will automatically be issued a virtual card upon account activation.
To issue yourself an additional virtual card, follow the steps below.
Step 1: Under Cards on the left side of your dashboard, click Manage cards.
Step 2: In the top-right corner, click Get a new card and select the virtual card option.
Step 3: Name your virtual card.
Physical card
You can request a physical card from your Brex dashboard in four scenarios below.
Note: These instructions are for any user wanting to issue a physical card to themselves. If you’re an admin trying to issue a card to another user, please read Can I request a physical card for another user?
Upon activating your account for the first time
After signing in to your Brex dashboard for the first time, you’ll be asked if you'd like to order a physical Brex card. If you skip this step, you'll be issued a virtual card, instead, and can order a physical card later by replacing the virtual card. For security purposes, the replacement card will have a new card number. For steps on how to do this, read How can I replace my card?.
If your physical card has been terminated
If you don't have a physical card anymore because your previous one was terminated, you'll see the option to issue yourself a new physical card. If you have a virtual card that is not permanently tied to a budget or vendor, you can order a physical card by replacing the virtual one. For security purposes, the replacement card will have new card numbers. For steps on how to do this, read How can I replace my card?.
If you don't already have a physical card
If you skipped ordering a physical card when you set up your account, you’ll see a virtual card issued to you, instead. This virtual card won’t be permanently tied to a budget or vendor, and you can order a virtual card with a physical card. For steps on how to do this, read How can I replace my card?.
After switching from reimbursement-only to card access
If you started out with reimbursement-only access to your company’s Brex account, but have since been given card access, you’ll receive a prompt to order a card the next time you sign in to Brex. You can order both a physical card and a virtual card at this time.
Virtual card
Brex admins and users will automatically be issued a virtual card upon account activation.
You can issue yourself one new virtual card per budget assigned to you. To issue an additional virtual card for a new or existing budget, follow the steps below.
Step 1: You can create a budget by referring to How do I create or request a budget?.
Step 2: Once a budget has been created, click Budgets on the left of your dashboard and select the budget you want the card tied to.
Step 3: Click New card. A virtual card will be created instantly, and will be tied to this budget.