# Paying your Brex statement Get answers to all of your questions regarding Brex **URL Source:** https://www.brex.com/support/paying-brex-statements --- ## Overview Your statement period is the amount of time that elapses before your Brex statement is due. The exact length of your statement period depends on your account type, but is generally either one month for the Brex card with monthly payments, or one business day for the Brex card with daily payments. When your payment is due, we’ll automatically pull a payment to settle your balance from your pre-designated funding source. If you use your Brex business account as a funding source, the payment will be taken instantly. If you use an external bank account as a funding source, the payment will be pulled via ACH and will take approximately 3-5 business days to clear. Following a successful payment, your account’s used balance will return to zero — meaning you have the entirety of your limit to spend until your next statement is due. ## How payments work We’ll automatically initiate payment for your statement balance on the last day of your statement period. The amount due will include all transactions that have cleared within the current statement period. Transactions that are still pending on the last day of your statement period will be due at the end of the next statement period. If you’re on a daily payment cycle, pending card balances are deducted from your Brex business account and any cleared transactions are due the next day. The payment will reflect as a _Card collection _within your Brex business account history. If you are on a monthly payment cycle, any cleared transactions within your statement period will be collected from your autopay account on the last business day of your statement period. ## Ensure a successful payment It's important that the payment is successful so that your credit limit isn’t affected. Below are a few tips on how to plan for your upcoming payment(s). - Check your estimated upcoming payments in your Brex dashboard, under _Accounts >_ _Credit_ > _Pending activity > Estimated upcoming payments_. Amounts are estimated based on your company’s spending in current and previous billing periods and will change if any new charges are made before the payment date. - Look for an email from Brex a few days before your next scheduled payment with the current balance and the autopay account that funds will be pulled from. - Confirm that we'll be initiating payment from the correct autopay bank account by checking _Accounts > Credit > > Payment account._ - Make sure your autopay account balance is sufficient to cover the automatic withdrawal, and if necessary, transfer funds into your autopay bank account. - Confirm with your bank that Brex is authorized for ACH payments. ## Current statement due date If you’re making daily payments to Brex, you can expect your payment to occur every evening. However, if you make monthly payments to Brex, your specific due date can vary depending on when you created your account. You can find this date by clicking on _Accounts > Credit_, and referencing the date under _Next auto payment_. The funds will leave your bank account 2-5 business days after your due date. Your Brex account balance may be adjusted once the ACH payment has been initiated in accordance with our policies. In some cases, your balance may not adjust until the confirmation of the successful ACH payment. Most customers receive some or all of their credit limit back instantly, without waiting for their statement payment to settle. You can initiate multiple in-flight payments and we’ll do our best to grant early credit for all of them, depending on a variety of factors. ## Manage your autopay account To set up and manage your autopay account, refer to [this help center article.](https://www.brex.com/manage-bank-accounts-for-payments-to-brex) ## Update statement payment due date While the due date of your statement cannot be delayed or canceled, customers making monthly payments can update the due date that their statement payment recurs on by reaching out to Brex Support. Please note that autopay for Brex card statements cannot be turned off. ## Make a one-time early payment While we will automatically initiate a payment on your statement due date, if you have a Brex card with monthly payments you can make an early payment to help clear out your used balance. This can be done as follows: ### For Essentials **Step 1:** Either go to _Accounts_ > _Move money_ > _Make a payment to Brex _or _Credit > Make a payment_. **Step 2:** Click _Credit or reimbursement payment_ and initiate a payment towards your account balance. Manual payments don’t need to cover the entirety of your unpaid balance. **Step 3:** Click _Review payment_ and confirm the payment’s amount, funding account, and the expected date by which your card balance will update. **Step 4: **Click _Submit payment_. Your payment should clear immediately if withdrawn from a Brex business account, or within 3-5 business days if withdrawn from an external bank account. ### For Premium, Enterprise, and Smart card **Step 1:** Either go to _Accounts_ > _Move money_ > _Make a payment to Brex _or _Credit > Make a payment_. **Step 2: **Click _Credit or reimbursement payment_ and initiate a payment towards your account balance. Manual payments don’t need to cover the entirety of your unpaid balance. **Step 3: **Click _Review payment_ and confirm the payment’s amount, funding account, and the expected date by which your card balance will update. **Step 4:** Click _Submit payment_. Your payment should clear immediately if withdrawn from a Brex business account, or within 3-5 business days if withdrawn from an external bank account. If some of your entities are local, they’ll need to make manual payments in order to settle their Brex card balance. This is done by signing into the external bank account you’ll be using and making an outbound payment to Brex. You can find the specific instructions to enter into your external bank’s platform by following these steps: **Step 1: **In your dashboard, go to _Accounts _> _Credit _and click the local entity that needs to make payment. **Step 2:** Click _Pay now _or _Manual payment instructions _and, in the details window that opens, you’ll find your instructions under _Payment instructions_. **Step 3: **(Optional)** **[Enable early autopay](https://www.brex.com/paying-brex-statements) to initiate an automatic payment when your used spend reaches a certain threshold. ## View statement payment status If you use an external bank account to fund your payments, it can take 3-5 business days to clear. You can keep an eye on the status of both automatic payments at the end of your statement period or manual early payments in your dashboard in _Accounts _> _Credit _> _(Select the billing group if applicable)._ If the payment is completed, it will show up in the Account activity. If the payment is processing, it will show up in the Pending activity. ## Automate early payments Users that have our Brex card with monthly payments can automate early payments to occur when your used spend reaches a certain threshold. You can specify a certain percentage of your account limit which, once hit, will trigger an early payment to be made. This helps keep your used spend to a minimum, so you and your team will always have room in your credit limit for necessary purchases. **Note:** If you have multiple billable entities, you will not be eligible for early payments. You can manage your limit utilization by setting up triggers as follows: **Step 1: **In your dashboard, go to _Accounts_ > _Credit. _**Step 2:** Click _Manage limit _**Step 3: **From the dropdown under Early Autopay, choose your payment account, and specify your utilization percentage (the amount that, when reached, will trigger an early payment). **Step 4:** Click _Save _if using a custom percentage_. _**Note:** Early payments won’t affect your autopay settings. Any currently processing one-time payments will still go through. **Step 5:** Look over the early payment setup and click _Confirm._ ### Enable early payments **Step 1: **In your dashboard, go to _Accounts > Credit. _**Step 2:** Click _Make payment _and select _Set up early payments. _**Step 3: **From the dropdown, choose your payment account and use the slider below to specify your utilization percentage (the amount that will trigger an early payment). Click _Next. _**Note:** Early payments won’t affect your autopay settings. Any currently processing one-time payments will still go through. **Step 4:** Look over the early payment setup and click _Confirm. _You’ve now set up parameters to manage your credit utilization. You can view your account’s current early payment settings by going to _Make payment_ > _Manage early payments_. You can also view past or upcoming payments triggered by the rule on the _Credit_ page. ### Modify early payments **Step 1: **In your dashboard, go to _Accounts > Credit. _**Step 2:** Click _Make payment _and select _Manage early payments. _**Step 3: **From the dropdown, choose your payment account, and use the slider below to specify your utilization percentage (the amount that will trigger an early payment). Click _Next. _**Note: **Any early payments that are currently scheduled or processing won’t be affected. **Step 4:** Look over the early payment setup and click _Confirm. _You can view your account’s current early payment settings by going to _Make payment_ > _Manage early payments_. You can also view past or upcoming payments triggered by the rule on the _Credit_ page. ### Disable early payments **Step 1: **In your dashboard, go to _Accounts > Credit. _**Step 2:** Click _Manage Limit _**Step 3: **Under Early Autopay**, **click _Disable Payment Rule. _**Note: **While proceeding will disable early payments, it won’t affect any currently scheduled or processing one-time payments. **Step 4:** Click _Confirm _to disable early payments. You can view your account’s current settings by going to _Make payment_ > _Manage early payments_. You can also view past or upcoming payments triggered by the rule on the _Credit_ page. ### Cancel a scheduled autopay payment **Step 1:** In your dashboard, go to _Accounts > Credit._ **Step 2:** Look for the scheduled payment banner on the page and select U_pdate Autopay._ **Step 3:** In the Scheduled early payment section, select _Cancel payment._ **Step 4:** You should see a confirmation message indicating the early payment was successfully cancelled. ## Troubleshooting ### Failed payments Payments can fail for a variety of reasons. Please read over some of the most common ones below to find a solution. Once you identify the reason for the failed payment and try the suggested solution, you'll need to reinitiate the payment. Your credit limit will be updated once the payment has cleared successfully. - **Not authorized** - This occurs when Brex is restricted by a bank account. You can reach out to your financial institution and have them allow Brex to pull funds accordingly. - **Insufficient funds** - This occurs when the payment amount is greater than the aggregate cash balance in the bank account that payment is being pulled from. Please ensure that the funds in your autopay account are equivalent to or greater than the payment amount. - **Account not found** - This occurs when a routing number matches the bank but the account number is incorrect for the financial institution. Please update your bank information in your dashboard to make sure the details are correct. - **Account closed** - The bank account was closed and no account in that financial institution can be utilized anymore. You’ll want to update your autopay account to one that is active. - **Unknown error** - This occurs when Brex receives payment failure messages with unknown reasons. You can reach out to Brex Support for further help. ### Spend amount vs. statement payment If you are grandfathered into the Brex card with a net 60-day statement, your payment amount may not match your spending total from 60 days prior. This is an expected occurrence due to the unique nature of your net 60-day statement terms. This discrepancy will occur when you receive a credit within the statement period. When your account is credited due to rewards, payments, or refunds, we'll credit that amount to your balance immediately in your favor. This crediting entry, however, will be contained in a statement that is due 60 days from the date of the credit. This may cause your automated payment on the statement due date to be greater than the spend amount in the corresponding statement period. Here's an illustrative example: - You spend $100 on Day 1. - You get a refund for $50 and spend $200 on Day 10. - Autopay draws $50 on day 61 ($100 spend minus immediate $50 refund. Spend total for the statement period is $100). - Autopay draws $200 on day 70 (spend total for statement period is $150 since it includes the $50 refund that was already credited).