Paying your Brex statement

Step 1: Go to Accounts > Add an account. Step 2: Follow the prompts to enter your online banking credentials. Step 3: Choose whether you want to verify and securely save your phone number through Plaid’s system. Some institutions may use a phone number for verification purposes instead of your login credentials. Step 4: Once connected, go to Accounts > Credit > (if applicable, choose an entity). Step 5: Click Manage payments and select your newly-connected bank account to act as your autopay account. Step 6: (Optional) Enable early autopay to initiate an automatic payment when your used spend reaches a certain threshold.

Step 1: Go to Edit billing settings and select the entity you want to configure autopay for.

Step 2: Choose the local currency and click Autopay > Add account. Step 3: Fill in the account details, business name, and address. Step 4: Upload a bank statement from the last 90 days for the account you’re connecting. The legal entity’s name on the statement should match your entity’s name in your Brex account. Step 5: Read through the terms and conditions for your area and grant our financial partner the ability to pull funds from your account. Step 6: Wait until your connected account receives two micro-deposits from our partner. These micro-deposits can take up to 5-6 business days to appear, and won’t be debited afterward. Step 7: Once you’ve received the micro-deposits, go to Accounts > External accounts. Step 8: Click on your newly linked bank account. It should still say Verification required. Step 9: Click Verify and enter the exact amount of both micro-deposits. Note: You’ll have three chances to verify the micro-deposit amounts correctly. If not completed within these three tries, the attempt to link your external account will fail. Out of security considerations, you must then begin this process again from the first step. If you successfully confirm the amount of the micro-deposits, your autopay account will connect, and you can use it as an autopay funding source for your reimbursement bills as well. Note: In accordance with EU and UK regulations, connecting a local autopay account in the EU may require you to complete Strong Customer Authentication (SCA) before paying either reimbursements to employees or vendors via bill pay. You can complete Strong Customer Authentication for reimbursements through the entities page by entering a one-time password. You only need to complete this once for any given payment recipient.

With local autopay, you can fund payments with a local bank account in the following countries and currencies: If you have an entity in Canada, you can pay your statement in CAD. If you have an entity in any of the 36 single Euro payments area (SEPA) countries, you can pay your statement in EUR. These countries include the 27 EU countries and 9 non-EU countries—Andorra, Iceland, Liechtenstein, Monaco, Norway, San Marino, Switzerland, UK, Vatican City. If you have an entity in the United Kingdom, you can pay your statement in either GBP or EUR. However, you cannot pay in both currencies—you must choose one or the other when you configure billing for your entity.

Step 1: Go to Accounts > Credit > (if applicable, choose an entity). Step 2: In Credit, click either Manage > Manage autopay or Credit > Manage payment settings. Step 3: If you’d like to change the autopay of a foreign entity, select the entity’s billing currency and set the payment method to Autopay. Step 4: Choose a connected autopay account from the dropdown, or click Add external account to establish a new connection. You can also connect an external bank account by following the prompts. Step 5: Click Confirm.

Step 1: Go to Accounts > Credit > (if applicable, choose an entity). Step 2: In Credit, click either Manage > Manage autopay or Credit > Manage payment settings. Step 3: If you’d like to change the autopay of a foreign entity, select the entity’s billing currency and set the payment method to Autopay. Step 4: Choose a connected autopay account from the dropdown, or click Add external account to establish a new connection. You can also connect an external bank account by following the prompts. If the bank account you want to connect is outside of the U.S., please upload the most recent bank statement for this account. The bank account name on this statement should match the business name.  Step 5: Click Confirm.

Step 1: Either go to Accounts > Move money > Make a payment to Brex or Credit > Manage > Make a payment. Step 2: Click Credit or reimbursement payment and initiate a payment towards your account balance. Manual payments don’t need to cover the entirety of your unpaid balance. Step 3: Click Review payment and confirm the payment’s amount, funding account, and the expected date by which your card balance will update. Step 4: Click Submit payment. Your payment should clear immediately if withdrawn from a Brex business account, or within 3-5 business days if withdrawn from an external bank account.

Step 1: Either go to Accounts > Move money > Make a payment to Brex or Credit > Manage > Make a payment. Step 2: Click Credit or reimbursement payment and initiate a payment towards your account balance. Manual payments don’t need to cover the entirety of your unpaid balance. Step 3: Click Review payment and confirm the payment’s amount, funding account, and the expected date by which your card balance will update. Step 4: Click Submit payment. Your payment should clear immediately if withdrawn from a Brex business account, or within 3-5 business days if withdrawn from an external bank account. If some of your entities are local, they’ll need to make manual payments in order to settle their Brex card balance. This is done by signing into the external bank account you’ll be using and making an outbound payment to Brex. You can find the specific instructions to enter into your external bank’s platform by following these steps: Step 1: In your dashboard, go to Accounts > Credit and click the local entity that needs to make payment. Step 2: Click Pay now or Manual payment instructions and, in the details window that opens, you’ll find your instructions under Payment instructions. Step 3: (Optional) Enable early autopay to initiate an automatic payment when your used spend reaches a certain threshold.

Step 1: In your dashboard, go to Accounts > Credit. Step 2: Click Make payment and select Set up early payments. Step 3: From the dropdown, choose your payment account and use the slider below to specify your utilization percentage (the amount that will trigger an early payment). Click Next. Note: Early payments won’t affect your autopay settings. Any currently processing one-time payments will still go through. Step 4: Look over the early payment setup and click Confirm. You’ve now set up parameters to manage your credit utilization. You can view your account’s current early payment settings by going to Make payment > Manage early payments. You can also view past or upcoming payments triggered by the rule on the Credit page.

Step 1: In your dashboard, go to Accounts > Credit. Step 2: Click Make payment and select Manage early payments. Step 3: From the dropdown, choose your payment account, and use the slider below to specify your utilization percentage (the amount that will trigger an early payment). Click Next. Note: Any early payments that are currently scheduled or processing won’t be affected. Step 4: Look over the early payment setup and click Confirm. You can view your account’s current early payment settings by going to Make payment > Manage early payments. You can also view past or upcoming payments triggered by the rule on the Credit page.

Step 1: In your dashboard, go to Accounts > Credit. Step 2: Click Make payment and select Manage early payments. Step 3: Click Disable Payment Rule. Note: While proceeding will disable early payments, it won’t affect any currently scheduled or processing one-time payments. Step 4: Click Confirm to disable early payments. You can view your account’s current settings by going to Make payment > Manage early payments. You can also view past or upcoming payments triggered by the rule on the Credit page.

Payments can fail for a variety of reasons. Please read over some of the most common ones below to find a solution. Once you identify the reason for the failed payment and try the suggested solution, you'll need to reinitiate the payment. Your credit limit will be updated once the payment has cleared successfully.

• Not authorized
  • This occurs when Brex is restricted by a bank account. You can reach out to your financial institution and have them allow Brex to pull funds accordingly.
• Insufficient funds
  • This occurs when the payment amount is greater than the aggregate cash balance in the bank account that payment is being pulled from. Please ensure that the funds in your autopay account are equivalent to or greater than the payment amount.
• Account not found
  • This occurs when a routing number matches the bank but the account number is incorrect for the financial institution. Please update your bank information in your dashboard to make sure the details are correct.
• Account closed
  • The bank account was closed and no account in that financial institution can be utilized anymore. You’ll want to update your autopay account to one that is active.
• Unknown error
  • This occurs when Brex receives payment failure messages with unknown reasons. You can reach out to Brex Suppor for further help.

If you are grandfathered into the Brex card with a net 60-day statement, your payment amount may not match your spending total from 60 days prior. This is an expected occurrence due to the unique nature of your net 60-day statement terms. This discrepancy will occur when you receive a credit within the statement period. When your account is credited due to rewards, payments, or refunds, we'll credit that amount to your balance immediately in your favor. This crediting entry, however, will be contained in a statement that is due 60 days from the date of the credit. This may cause your automated payment on the statement due date to be greater than the spend amount in the corresponding statement period. Here's an illustrative example:

• You spend $100 on Day 1.
• You get a refund for $50 and spend $200 on Day 10.
• Autopay draws $50 on day 61 ($100 spend minus immediate $50 refund. Spend total for the statement period is $100).
• Autopay draws $200 on day 70 (spend total for statement period is $150 since it includes the $50 refund that was already credited).