Careers

Account Security Manager (Remote)

Account Security Manager (Remote)

Why join us
Brex is reimagining financial systems so every growing company can realize their full potential. As the financial OS, we’re building software and services in one place—disrupting long-entrenched institutions with products and experiences that better serve the ambitions of our customers.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Operations at Brex
The Operations team is the bridge between our product and our customers. Our priority is to keep our customers happy and their businesses protected, while delivering vital information back to our internal teams. We work cross-functionally with Risk, Underwriting, Fraud, Servicing, CX, Compliance and legal to allow Brex to scale efficiently, keeping quality top of mind.

What you’ll do
We are looking for a seasoned Account Security Manager to be part of the growing Brex team to solve risk problems with some of the industry’s brightest minds. The candidate will have an extensive knowledge of B2B communications with an emphasis in KYC and fraud operations, terms of service adharance, enhanced ID verifications, regulatory and reputational risk evaluation, and ATO mitigation. In your role you will be responsible for leading a team of customer facing associates to drive fraud prevention with an emphasis in customer experience. 

Responsibilities 

  • Motivate a customer facing team while managing  risk mitigation
  • Adherence to regulatory and legal requirements
  • Able to execute and suggest improvements to Brex Servicing Standard Operating Procedures with an appreciation for the trade-offs implicit in taking on additional credit exposure.
  • You will partner with out fraud, risk and underwriting teams to drive fraud prevention and dispute resolution with an emphasis on customer experience. 
  • Ability to quickly understand an escalated possible fraud, AML, terms of service violation, regulatory and or reputational 
  • Develop a feedback loop between XFN partners. 
  • Ability to extract and present data.
  • Implement policies and procedures to drive efficiency

Requirements 

  • 5+ years of relevant experience
  • Well versed in customer experience, operations and risk management 
  • Fraud prevention experience
  • Excellent verbal, written, and interpersonal communication skills
  • Project and process management skills
  • Proactive and ability to multi-task in a fast paced environment
  • Ability to build rapport and maintain business relationships
  • Experience in Microsoft Office/Google Apps

Bonus

  • Series 7 & 63 license 
  • Experience in Financial Services, FinTech, Big 4, Accounting or other financial experience
  • Experience scripting languages such as Python, SQL or  R 
  • BS/BA degree in economics, computer science or a related field




Careers

Account Security Manager (Remote)

Account Security Manager (Remote)

Why join us
Brex is reimagining financial systems so every growing company can realize their full potential. As the financial OS, we’re building software and services in one place—disrupting long-entrenched institutions with products and experiences that better serve the ambitions of our customers.

Working at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.

Operations at Brex
The Operations team is the bridge between our product and our customers. Our priority is to keep our customers happy and their businesses protected, while delivering vital information back to our internal teams. We work cross-functionally with Risk, Underwriting, Fraud, Servicing, CX, Compliance and legal to allow Brex to scale efficiently, keeping quality top of mind.

What you’ll do
We are looking for a seasoned Account Security Manager to be part of the growing Brex team to solve risk problems with some of the industry’s brightest minds. The candidate will have an extensive knowledge of B2B communications with an emphasis in KYC and fraud operations, terms of service adharance, enhanced ID verifications, regulatory and reputational risk evaluation, and ATO mitigation. In your role you will be responsible for leading a team of customer facing associates to drive fraud prevention with an emphasis in customer experience. 

Responsibilities 

  • Motivate a customer facing team while managing  risk mitigation
  • Adherence to regulatory and legal requirements
  • Able to execute and suggest improvements to Brex Servicing Standard Operating Procedures with an appreciation for the trade-offs implicit in taking on additional credit exposure.
  • You will partner with out fraud, risk and underwriting teams to drive fraud prevention and dispute resolution with an emphasis on customer experience. 
  • Ability to quickly understand an escalated possible fraud, AML, terms of service violation, regulatory and or reputational 
  • Develop a feedback loop between XFN partners. 
  • Ability to extract and present data.
  • Implement policies and procedures to drive efficiency

Requirements 

  • 5+ years of relevant experience
  • Well versed in customer experience, operations and risk management 
  • Fraud prevention experience
  • Excellent verbal, written, and interpersonal communication skills
  • Project and process management skills
  • Proactive and ability to multi-task in a fast paced environment
  • Ability to build rapport and maintain business relationships
  • Experience in Microsoft Office/Google Apps

Bonus

  • Series 7 & 63 license 
  • Experience in Financial Services, FinTech, Big 4, Accounting or other financial experience
  • Experience scripting languages such as Python, SQL or  R 
  • BS/BA degree in economics, computer science or a related field